5
PROBLEM SOLVING
1. Kettle switches off before it has boiled.
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Generally caused by scale build up inside, and can be resolved by descaling.
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Alternatively, the kettle may have accidentally been used without water or insufficient
water, causing the safety cutout device to operate. Re-set as explained below.
2. Re-setting the boil dry safety shut off.
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Wait 20 minutes for the kettle to cool, the kettle will automatically re-set itself, refill with
cold water, press the ON/OFF switch, it will start to boil.
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Refill with cold water and wait about 5 minutes, the kettle will automatically re-set itself,
press the ON/OFF switch, it will start to boil.
3. Kettle does not work.
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Check that the power supply is switched on the wall socket.
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If the kettle has boiled dry the safety shut off will have activated (see paragraph above.)
4. Water has a funny taste.
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Generally this only occurs after the first use, and is not a problem if the water boiled on
the initial use is discarded as recommended in the section “USING YOUR KETTLE”. If
the problem persists, fill the kettle to the “MAX” level, and add 2 teaspoons of sodium
bicarbonate. Boil and discard the water.
5. Kettle forms scale inside and/or water turns cloudy.
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If you live in a hard water area this is normal, and is caused by calcium and magnesium
carbonates in the water, and therefore regular descaling will be essential. If you wish to
find out more about the type of water in your area, your local water company can give you
advice.
ENGLISH
