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Enterprise PoE IP Phone

VIP-351PT

User’s manual

Version 1.0.0

Summary of Contents for VIP-351 PT

Page 1: ...1 52 Enterprise PoE IP Phone VIP 351PT User s manual Version 1 0 0...

Page 2: ...ot represent a commitment on the part of PLANET PLANET assumes no responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current t...

Page 3: ...aking Phone Calls 23 Calling History 28 Call Rejection DND 30 Using Speakerphone and Headset 30 Chapter 2 32 Advanced Functions and Configurations 32 Advanced Function Configurations 32 Speed Dial Adv...

Page 4: ...Service capabilities to encompass 802 1q VLAN tagging echo cancellation comfort noise generation CNG and voice compensation technology Meanwhile the dual Ethernet interfaces on the IP phone allow use...

Page 5: ...Installation Guide User s Manual CD Reversible base stand Physical Details The following figure illustrates the front rear panel of IP Phone Front Panel of VIP 351PT Line Key Navigation Keys MESSAGE...

Page 6: ...ess this button can enter the voicemail service Message Waiting Indication 8 Select To be used as confirm configuration or enter sub menu 9 DND To block all incoming calls whenever wherever Do Not Dis...

Page 7: ...upply 2 PC RJ 45 connector to maintain the existing network structure connected directly to the PC through straight CAT 5 cable 3 5V DC 5V DC Power input outlet 4 Handset Jack RJ 9 connector for telep...

Page 8: ...some text on the LCD screen Network Setup Static To setup static IP address please follow instructions described in this chapter 1 Press Menu button on IP Phone 2 Press Up or Down key until 3 Setting...

Page 9: ...pted to enter IP address please use the numeric keypad to input IP address To input dot press key on numeric keypad For example if you want to input IP address 192 168 0 2 you should press following k...

Page 10: ...to input subnet mask please use the same method described in previous step to input subnet mask 7 After subnet mask it s time to set default route Press Up or Down key until 4 Default Router Static is...

Page 11: ...automatically which is more convenient To complete your network setup using PPPoE please follow instructions described in this chapter 1 Press Menu button on IP Phone 03 12 09 09 0123456 4 Default Ro...

Page 12: ...4 Press Select key on 1 Network Setting and use up or down key to change network setting to PPPoE then press Save key 03 12 09 09 0123456 1 Phone Book 2 Call Records 3 Settings Select Exit 03 12 09 09...

Page 13: ...e cursor will move right and you can enter a new character For example if you want to enter Bc you have to press 2 key for 3 times repeatedly stop for 3 seconds and press 2 key for 5 times To erase a...

Page 14: ...will be issued to your IP phone by DHCP server on your local network automatically which is more convenient To complete your network setup using DHCP please follow instructions described in this chap...

Page 15: ...ease setup a static IP address first for PPPoE and DHCP users please refer to chapter Browse System Configuration to get the IP address of the IP Phone 03 12 09 09 0123456 1 Language 2 Ring Type 3 Con...

Page 16: ...r you have logged in you ll see the brief information of current network setting Please click Network link on the left 3 In here you can choose connection mode static IP PPPoE or DHCP enter IP address...

Page 17: ...on and you ll see Configuration OK message which means the network settings you just made are properly saved 5 Please click Management link on the left of webpage click System Restart tab and then cli...

Page 18: ...Press Up or Down key until 10 SIP Proxy is selected then press Select key You ll be prompted to enter the IP address of SIP proxy which is provided by your service provider Please use numeric keypad...

Page 19: ...SIP username here which is assigned by your service provider 7 Press Down key until 13 SIP Phone Num is selected then press Select key Please use the numeric keypad to enter SIP phone number here whi...

Page 20: ...ey Use Up or Down key to select a codec designated by your service provider and press Save key to make decision 10 After all above settings are done please press Down key until 16 Commit Changes is se...

Page 21: ...p multiple sets SIP username and password 1 After you web browser is connected to the IP Phone please click SIP link on the left 2 You can enter SIP proxy server s IP address port and every phone line...

Page 22: ...on and you ll see Configuration OK message which means the network settings you just made are properly saved 5 Please click Management link on the left of webpage click System Restart tab and then cli...

Page 23: ...IP message displayed on LCD screen Please check the network cable and network setting again After the phone is registered the phone will ring when someone s calling you You ll see a flashing red light...

Page 24: ...o another phone number this is called as call transfer Before you do this please tell your remote party to hold online do not hang up the phone during transfer then press Trfr softkey and you ll see t...

Page 25: ...nsfer the call hear busy tone in handset or you changed your mind during phone transfer please press Back softkey during phone transfer and you can resume the original phone session If the Back softke...

Page 26: ...here re total 3 parties talking on the phone including you this is called as 3 way conference Before you do this please tell your remote party to hold online then press 3 way softkey you ll hear dialt...

Page 27: ...your remote party will not hear anything from you To resume simply press Back key z Making phone calls 1 If you have multiple sets of SIP phone number please select one phone line by pressing corresp...

Page 28: ...g incoming phone call history and all missed calls i e unanswered calls 1 Press Menu button on IP Phone 2 Press Up or Down key until 2 Call Records is selected then press Select key 03 12 09 09 012345...

Page 29: ...accepted phone calls are listed here You can also use Dial key to dial the selected number again Delete to key to delete a selected number from list or press Exit to back to previous menu Placed Call...

Page 30: ...the handset you can also use speakerphone and headset which provides a hands free phone operating environment When you re working on computer or something that requires you to use 2 hands this functio...

Page 31: ...ected to the IP Phone you can press HEADSET button to make and accept calls by headset just like using a speakerphone Note When you re using headset please turn down the volume High volume setting wou...

Page 32: ...r for a speed dial button refer to chapter 2 4 to open a web connection to the IP Phone and follow the following instructions 1 After your web browser is connected to the IP Phone click the System lin...

Page 33: ...t value of this item unless requested by your service provider Handset Volume You can set the volume level of handset s microphone and speaker here Please input an integer between 0 to 8 in each field...

Page 34: ...rwarding settings can be set by web interface but they can be set by LCD screen also 1 Press Menu button on IP Phone and use Up and Down key to select the third item 3 Settings then press Select key 2...

Page 35: ...browser is connected to the IP Phone please click Phone Book link on the left 2 In this page all phone book entries will be displayed here and you can input new ones Please input the phone number in...

Page 36: ...ct key on the first item 1 Phone Book 4 All phone book entries will be displayed here you can use Up and Down key to move up and down in the list to select a phone book entry to dial 03 12 09 09 01234...

Page 37: ...due to some reasons for example you want to transfer your phone to other people you can press DelAll key in step 4 you ll be prompted to press 1 or 2 key 1 for YES and 2 for NO 8 If you press 1 all en...

Page 38: ...n LCD screen 1 Press Menu button on IP Phone 2 Press Up or Down key until 3 Setting is selected then press Select key 3 Press Up or Down key until 5 Model Information is selected then press Select key...

Page 39: ...eb browser 1 After your web browser is connected to the IP Phone click the Status link on the left 2 You ll see all network related system settings here 3 Click the Version Information tab and you ll...

Page 40: ...d 1 Press Menu button on IP Phone 2 Press Up or Down key until 3 Setting is selected then press Select key 3 Press Up or Down key until 2 Ring Type is selected then press Select key 03 12 09 09 012345...

Page 41: ...Contrast of LCD Screen If you encounter difficulties reading the message displayed on LCD screen you can adjust the contrast of LCD screen to solve the problem 1 Press Menu button on IP Phone 2 Press...

Page 42: ...displayed messages dark and press Down key to make the displayed messages bright Then press Save key to keep new LCD screen contrast or press Exit to leave to previous menu without change 03 12 09 09...

Page 43: ...DTMF function To use DTMF function you must select a proper DTMF type Three types of DTMF are supported by this phone Transparent RFC2833 relay and SIP info Your service provider should tell you whic...

Page 44: ...or Down key until 3 Setting is selected then press Select key 3 Press Up or Down key until 4 System Configuration is selected then press Select key 03 12 09 09 0123456 1 Phone Book 2 Call Records 3 Se...

Page 45: ...k on the left 2 In this page click the Systsm Restart tab then click RESTART button You ll see Phone is restarting message displayed on web page which means the IP Phone is restarting now The IP Phone...

Page 46: ...Default is selected and press Select key to erase all information stored in the IP Phone If you changed your mind press Exit key to back to previous menu 03 12 09 09 0123456 1 Phone Book 2 Call Recor...

Page 47: ...he following instructions 1 After your web browser is connected to the IP Phone click the Management link on the left 2 In this page click Configuration commit Reset tab then click RESET button to era...

Page 48: ...r store and show them they can help z If you can t hear dialtone fron handset try to press SPEAKER button on the phone to see if you can hear the dialtone Please also check the connection cable betwee...

Page 49: ...ton it will take several seconds to save firmware upgrade information After the information is saved press UPGRADE button the IP Phone will connect to the FTP server and start to download firmware thi...

Page 50: ...twice now and the firmware of IP Phone will be recovered If the instruction given above does not solve the problem please contact your dealer or service provider s name Change the Administration Passw...

Page 51: ...cho cancellation for integrated speakerphone operations Voice activity detection Silence suppression Comfort noise generation Dynamic Jitter buffer Call Progress Tone Generation DTMF Support In band O...

Page 52: ...t Connection Type Fixed IP DHCP PPPoE Management LCD Keypad UI Web HTTP Remote Software Upgrade TFP FTP Auto Provision TFTP Dimension W x D x H 218 mm x 195 mm x 80 mm Operating Environment 0 45 degre...

Page 53: ...2 2004 EN 61000 3 2 2000 and EN 61000 3 3 1995 A1 2001 Immunity EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2001 IEC 61000 4 3 2002 IEC 61000 4 4 Ed2 2004 IEC 61000 4 5 2001 IEC 61000 4 6 Ed2 1 2004 I...

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