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• Please check if your bandwidth is broad enough. The minimum bandwidth
required is 128Kbps for both upstream and downstream.
• Please set the bandwidth of the remote site and local site to the same level.
7. The video quality is low. (The image is blocking or freezing.)
• Please check if your bandwidth is broad enough. The minimum bandwidth
required is 128 Kbps for both upstream and downstream.
• Please set the bandwidth of the remote site and local site to the same level.
8. ICF-1000S can’t receive the audio sent from the remote site.
Check if the remote site microphone is well connected and make sure the local
site speakers are correctly connected and turned on.
9. ICF-1000S can’t send audio to the remote site.
• Please make sure the microphone is well connected.
• Check whether the ”Audio Mute” is on. If so, please disable it.
• In the remote site, please adjust the “Speaker Volume” and make sure that
the AV connector is connected correctly and firmly to the Station.
10. The remote controller is insensitive or can’t work properly.
Please check the battery status.
11. The remote site image is not smooth.
Please use [Frame Rate] key to adjust the receiving frame rate until the remote
image is smooth enough. You can also adjust the transmitting frame rate when
the remote site can’t have a smooth picture from your site.
12. The local image is not clear.
Please adjust the focus by rotating the lens.
13. I can not call or be called from PLANET VoIP Gateway.
For ICF to work with VIP gateway, please first make sure the firmware version
of PLANET VoIP gateway is 3.23 or later. Besides, the VAD function of the voice
profile should be turn off.
The configuration on PLANET VoIP gateway is as the following:
ITG>set coding 0 vad off
ITG>config activate
ITG>config store
