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7. Customer Support

Thank you for purchasing PLANET products. You can browse our online FAQ 

resource  and  User’s  Manual  on  PLANET  Web  site  first  to  check  if  it  could 

solve your issue. If you need more support information, please contact 
PLANET Home Automation support team.
PLANET online FAQs:

Door Phone support team mail address:
[email protected]

HDP-5240PT Utility:
http://www.planet.com.tw/en/support/download.php?view=8184&key=HDP-
5240PT#list

HDP-5240PT User’s Manual:
http://www.planet.com.tw/en/support/download.php?view=3&key=HDP-
5240PT#list

Copyright © PLANET Technology Corp. 2017.
Contents are subject to revision without prior notice.
PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong 
to their respective owners.

Summary of Contents for HDP-5240PT

Page 1: ...720p SIP Multi unit Video Door Phone with RFID and PoE HDP 5240PT Quick Installation Guide ...

Page 2: ...kage Contents 3 2 Physical Specifications 4 2 1 Front Panel 4 2 2 I O Control Description 6 3 Installation 10 4 Searching Door Phone IP Address 15 5 SIP Door Phone Setting 16 6 Door Unlocking Setting 18 7 Customer Support 22 ...

Page 3: ...or choosing PLANET HDP 5240PT Before installing the door phone please verify the contents inside the package box The package should contain the following items The Multi unit Door Phone Quick Installation Guide Screw Kit RFID Card x 3 ...

Page 4: ...ialing DSS Key with LED Speaker Interface Description Camera The door phone has a built in IP camera supporting a high resolution video of up to 1280 x 720 pixels Mic The door phone has a built in microphone hidden in the pinhole located on the front panel Speaker The door phone has a built in speaker for convenient communication and alert use RFID Reader Use RFID cards to unlock the door by touch...

Page 5: ...D Definition LED Status Description Lock Steady Blue Door unlocking Off Door locking Call Ring Blinks per second Call Hold or Ringing Off On Hook Blinks every 3 seconds Device in the issuing state Steady Blue Online talking Network SIP Registration Blinks per second Network error Off Network is normal SIP is not registered Blinks every 3 seconds SIP Registration failed Steady Blue SIP Registration...

Page 6: ... power connection and digital I O connections as shown in the picture below JP1 Jumper Network port Power and lock connector Power Connector The HDP 5240PT requires either IEEE 802 3af at PoE or DC power from the power connector It shows the two pin connector comes with a power source of 12V DC 1A max Network Connector ...

Page 7: ...ult is Active Mode Passive Mode When the electric lock starting current is more than 12V 1000mA the external drive mode the electric lock interface for short circuit output control is used Active Mode When the electric lock starting current is less than 12V 1000mA the electric lock interface is 12V DC output in the internal drive mode is used Wiring instructions NO Normally Open Contact COM Common...

Page 8: ... Passive No electricity when open Electrify when open Please refer to the Graph 1 in the next page Please refer to the Graph 2 in the next page Please refer to the Graph 3 in the next page Please refer to the Graph 4 in the next page Please refer to the Graph 5 in the next page ...

Page 9: ...9 Graph 1 Graph 2 Graph 3 Graph 4 Graph 5 ...

Page 10: ... mounting Please follow the steps below for the installation Figure 1 Three Major Parts of HDP 5240PT Step 1 Installation preparation A Check the following contents Hex wrench x 1 RJ45 plugs x 2 1 spare KA4 x 25mm screws x 4 25mm screw anchors x 4 B Tools that may be required Hex wrench Phillips screwdriver Ph2 or Ph3 hammer RJ45 crimper Electric impact drill with an 6mm drill bit ...

Page 11: ...at position B Use an electric drill to drill the 4 holes marked on the mounting template It is recommended to drill about 30mm deep Remove the template when finishing drilling C Push or hammer screw anchors into the drilled holes Step 3 Removing Hanging Panel A Remove the hanging shell in Figure 3 and Figure 4 Figure 3 Figure 4 ...

Page 12: ...in part of intercom as shown in Figure 5 Figure 5 Step 4 Hanging Shell Fixing and Cabling Figure 6 A Select the hole for cable supply cable length of 15cm to 20cm is recommended B With 4 KA4 x 25mm screws tighten the wall mounted hanging shell as shown in Figure 6 ...

Page 13: ... as mentioned in connectors description refer to Section 2 C Test whether there is electricity by doing the following 1 Press the button for 3 seconds to get the IP address of intercom by voice 2 Input access password or press the indoor switch to check electric lock installation Note Do not proceed mounting until you have finished checking the electricity ...

Page 14: ...o tighten the main part of intercom on the back panel as shown in Figure 9 B Push the device into the wall mounted hanging shell and tighten it with 1 screw as shown in Figure 10 C Make sure the screws have been tightened properly for better water proof effect ...

Page 15: ...P 5240PT and find the IP address Method 2 Press and hold the key for 3 seconds and the door phone will report the IP address by voice Default Setting Default DHCP Client Off Default IP Address 172 16 0 1 Default Web Port 80 Default Login User Name admin Default Login Password 123 Report IP address Hold key for 3 seconds to report IP address by voice Searching Tools Planet Door Phone Finder ...

Page 16: ...e of the HDP 5240PT Step 2 Add the SIP account Set SIP server address port user name password and SIP user with assigned SIP account parameters Select Activate and then click Apply to save this setting Step 3 Setting Function DSS key Set the DSS key as shown below for a quick start Click Apply to save this setting ...

Page 17: ...17 Type Hot Key Number 1 The DSS Key will dial to this Number 1 Number 2 If Number 1 is unavailable it will be forwarded to Number 2 Line Working line Subtype Speed dial Step 4 Door Phone Setting ...

Page 18: ...cking Setting Local Local Password Step 1 Go to Features Advanced Settings Set Local Password The default is 6789 Step 2 Use the device s Numeric Keyboard to input password and key and then the door will be unlocked ...

Page 19: ...19 Private Access Code Step 1 Go to RFID Cards Access Code Action select Remote call and Local Auth Step 2 Use the device s Numeric Keyboard to input password and key and then the door will be unlocked ...

Page 20: ...20 Remote Remote Password Step 1 Go to Features Advanced Settings Set Remote Password The default is Step 2 To answer the call made by visitor via SIP phone press the key to unlock the door the visitor ...

Page 21: ...FID Card Step 1 Go to RFID Cards RFID Access Enter the ID of RFID card Only Front 10 yards Press Add to Door Card Table Step 2 Use pre assigned RFID cards to unlock the door by touching RFID area of device ...

Page 22: ...NET online FAQs Door Phone support team mail address support planet com tw HDP 5240PT Utility http www planet com tw en support download php view 8184 key HDP 5240PT list HDP 5240PT User s Manual http www planet com tw en support download php view 3 key HDP 5240PT list Copyright PLANET Technology Corp 2017 Contents are subject to revision without prior notice PLANET is a registered trademark of PL...

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