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Appendix A - Troubleshooting

I reconnect it?

Answer 2

You have to go to the PPP link under Status column, choose the
correct

PVC

and

Connect

option, and then click

Execute

to restart a

new PPP secession.

Question 3

Since only one PVC is mapped to one local PC IP address, why can I
input more than one IP address for one NAT session?

Answer 3

Even it is applicable to insert multiple IPs for NAT mapping, only the
first IP address of each session takes effect.

Summary of Contents for ADE-4100

Page 1: ...ADSL Modem Router With 4 port Switch ADE 4100 User s Manual...

Page 2: ...ibed in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions FCC Compliance...

Page 3: ...merous hardware and software products by their trade names In most if not all cases these designations are claimed as trademarks or registered trademarks by their respective companies Revision User s...

Page 4: ...STATUS 9 CHAPTER 4 SYSTEM CONFIGURATION 11 OVERVIEW 11 WAN CONFIGURATION 11 Per VC Setting 11 INTERNET CONNECTION SERVICES 12 Bridge Mode 12 PPPoE PPPoA Connection for WAN Routing mode 13 Fixed IP fo...

Page 5: ...D CONFIGURATION 43 MISC CONFIGURATION 43 RESET TO FACTORY DEFAULT 46 DIAGNOSTIC TEST 46 CODE IMAGE UPDATE 47 NETWORK CODE IMAGE UPDATE 47 SYSTEM LOG 47 APPENDIX A TROUBLESHOOTING 48 OVERVIEW 48 GENERA...

Page 6: ...ingle external IP Address Routing mode w Standard Compliance ADSL Compliant with ANSI T1 413 Issue 2 ITU G 992 1 G DMT and G 992 2 G lite w Data Transfer Rate Data rate up to 8 Mbps downstream and up...

Page 7: ...stics with links to help pages and system event logs can greatly help network administrator solve network problem Security Features w Two level password protected Configuration Two level password prot...

Page 8: ...WAN ACT Green ON Transmit data or receive data via ADSL link 1 2 3 LAN 4 Green ON Transmit data or receive data over Ethernet link Rear Panel 9VDC RESET ADSL 1 2 3 4 Figure 1 3 Rear Panel Button defin...

Page 9: ...for more than 10 seconds ADE 4100 will restore to factory default setting Note that this should be done only when you had tried all the troubleshooting options Pressing the Reset button during operat...

Page 10: ...Diagram Step 1 Choose an Installation Site Select a suitable place on the network to install ADE 4100 Ensure ADE 4100 is powered OFF Step 2 Connect LAN Cables Use standard LAN cables to connect PCs to...

Page 11: ...to ADE 4100 and power up Use only the power adapter provided Using a different one may cause hardware damage Step 5 Check the LEDs For each LAN PC connection the corresponding LAN LED should be ON pr...

Page 12: ...connected using the LAN port on ADE 4100 or on the same LAN segment ADE 4100 must be installed and powered ON If ADE 4100 s default IP Address 10 0 0 2 is already used by another device the other devi...

Page 13: ...eived either the connection is not working or your PC s IP address is not compatible with ADE 4100 s IP Address See next item If your PC is using a fixed IP Address its IP Address must be within the r...

Page 14: ...s Home Once you login in ADE 4100 its Home page will appear It shows the firmware versions and WAN and LAN interface status Figure 3 2 Home page ADSL The ADSL Status page shows the ADSL physical layer...

Page 15: ...N The LAN page shows the information and status of LAN port DHCP client table and linking status of Ethernet interface Figure 3 4 LAN status PPP The PPP page shows the status of PPP for each PPP inter...

Page 16: ...nfiguration WAN configuration Select the WAN link under Configuration column to set up WAN connection It is required to know the type of Internet connection service used by your ISP Note You only need...

Page 17: ...the Submit button to switch over Figure 4 3 Switch between PVCs Internet connection services Types of Internet connection services supported by ADE 4100 are explained below Bridge Mode Step 1 At the W...

Page 18: ...t Step 3 Click on NAT tab on left panel and disable the NAT function in the option menu Figure 4 6 NAT Disable screen Step 4 Click Save settings on left panel to write configuration into machine and r...

Page 19: ...he field to remain Internet connection on at all time The idle time ranges from 0 to 32767 seconds MRU Maximum Receive Unit indicates the peer of PPP connection the maximum size of the PPP information...

Page 20: ...check this option the Disconnect Timeout should set to 0 second Otherwise there will be a conflict between them DHCP Leave this option unchecked Figure 4 8 PPP setting Screen Step 3 Click on NAT tab...

Page 21: ...e function Step 3 Click submit to commit modifications you ve done then click Save Configura tion to store settings Modifications will not take effects until next reboot Step 3 Click on NAT tab on lef...

Page 22: ...m the ATM Bandwidth Bandwidth setting takes effect only when the CBR is selected The maximum available bandwidth is from the upstream data rate of ADSL status page Figure 4 12 ATM Bandwidth Category I...

Page 23: ...cast packet such as RIP 2 packet should run without interference Table 4 1 IGMP packets process Note Before the IGMP mode is enabled please go to the Misc Configuration page to enable the IGMP proxy O...

Page 24: ...483 Bridged IP LLC PPPoE LLC or PPPoA VC Mux 1483 Routed IP LLC Bridge Enabled Disabled Disabled PPP Service Name N A Blank N A PPP User Name N A Provided by ISP N A PPP Password N A Provided by ISP N...

Page 25: ...10 0 0 14 User Defined The DHCP address pool is at the range of User Defined Start Address and User Defined End Address Maximum IP pool size in ADE 4100 is 253 IP address range 255 total IP addresses...

Page 26: ...ify the type of LAN connection or use AutoSense Default is AutoSense Figure 4 15 Ethernet Mode PPP Configuration This page allows the user to configure multiple PPP sessions for each PVC It can suppor...

Page 27: ...gotia tion the peer will accept this MRU and will not send packet with information field larger than this value MTU Maximum Transmission Unit indicates the network stack of any packet is larger than t...

Page 28: ...yed at the bottom of this page to show all the accounts with its Account Name and User Name It does not show the password The Number of PPP Accounts displays the total number of PPP Accounts is en ter...

Page 29: ...the middle of this page to show the corresponding Session Name with its IP address Number of NAT Configurations displays the total number of NAT Sessions is en tered Available Sessions Status will be...

Page 30: ...ettings to save this configuration Virtual Servers Virtual server feature allows users to make Servers on your LAN accessible to Internet users Normally Internet users would not be able to access a se...

Page 31: ...1 Select the public port number used by the service ranged from 0 to 65535 Step 2 Select the private port number used on internal server mapping to public port it is not required to be the same as pub...

Page 32: ...DNS servers Use Auto Discovered DNS Servers Only The DNS proxy will store the DNS server IP addresses obtained from DHCP client or PPP into the table And all DNS query messages will be sent to one of...

Page 33: ...ress will be filtered out If the Forward is selected then the packets will be forwarded to the destination PC Type Enter the hexadecimal number for the Ethernet type field in Ethernet_II packets For e...

Page 34: ...ses the TCP IP network protocol for all functions so it is essential that the TCP IP protocol be installed and configured on each PC TCP IP Settings If default ADE 4100 settings are loaded and default...

Page 35: ...tings are correct as follows Using DHCP To use DHCP select the radio button Obtain an IP Address automatically This is the default Windows settings Restart your PC to ensure it obtains an IP Address f...

Page 36: ...ver Search Order list is empty enter the DNS address provided by your ISP in the fields beside the Add button then click Add Figure 5 4 DNS Tab Win 95 98 Windows 2000 1 Select Control Panel Network an...

Page 37: ...ADE 4100 User Manual 32 Figure 5 5 Network Configuration Win 2000 3 Select the TCP IP protocol for your network card 4 Click on the Properties button You should then see a screen like the following...

Page 38: ...ADE 4100 Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the following changes Enter ADE 4100 s IP address i...

Page 39: ...choose Properties You should see a screen like the following Figure 5 7 Network Configuration Windows XP 3 Select the TCP IP protocol for your network card 4 Click on the Properties button You should...

Page 40: ...ndows 9x 2000 1 Select Start Menu Settings Control Panel Internet Options 2 Select the Connection tab and click the Setup button 3 Select I want to set up my Internet connection manually or I want to...

Page 41: ...00 as the Gateway Ensure you are logged in as root before attempting any changes Fixed IP Address By default most Unix installations use a fixed IP Address If you wish to continue using a fixed IP Add...

Page 42: ...ministrator login name and password WAN Status The WAN Status page shows the information and status of WAN PVCs Select the VC number to view connection status The DHCP Release and Renew allows users t...

Page 43: ...ADE 4100 User Manual 38 Figure 6 2 ATM Status Screen TCP Status The TCP Status page shows the statistics for all TCP connections This is for internal network only Figure 6 3 TCP Status Screen...

Page 44: ...r defined route entry is added to the Routing Table whenever the sys tem provides an environment that makes the route entry applicable It is removed from the Routing Table whenever the route entry bec...

Page 45: ...rovides a way to fix the Default Gateway to a dynamic Network Interface before the interface is established Route Configuration Destination This field allows the user to enter the remote network or ho...

Page 46: ...swapping enables an ADSL system to change the number of bits assigned to a subcarrier or change the transmit energy of a subcarrier without interrupting data flow No need to configure this item unless...

Page 47: ...ncements to let other routers know the changes Default 180 seconds Garbage Timeout This field allows the user to enter the Garbage timer in second This timer specifies how long the expired and invalid...

Page 48: ...V1 V2 This listener receives the both RIPv1 and RIPv2 Supplier and Listener are based on section 4 1 Compatibility Switch in RFC 1723 Current RIP Settings displays the each interface s RIP status Pass...

Page 49: ...Configuration Screen WAN side HTTP server When it is enabled the Web setting pages of ADE 4100 can be accessed from the WAN side Users can limit the administration privileges to a specified IP addres...

Page 50: ...l users on the Internet This provides the most flexibility and compatibility toward Internet applications or programs which are often restricted access with firewalls DMZ Host IP The IP address of the...

Page 51: ...s the Internet and the DHCP server will duplicate the WAN IP address from the ISP to the local client PC Only the PC with the WAN IP address can access the Internet when PPP half bridge feature is ass...

Page 52: ...age code from remote FTP server Assume an FTP server stores the updated image on Internet Click Image Download to initiate the updating To set up the ftp server IP address please save the UpdateHost p...

Page 53: ...5 254 and thus compatible with ADE 4100 s default IP Address of 10 0 0 2 Also the Network Mask should be set to 255 0 0 0 to match ADE 4100 In Windows you can check these settings by using Control Pan...

Page 54: ...and Connect option and then click Execute to restart a new PPP secession Question 3 Since only one PVC is mapped to one local PC IP address why can I input more than one IP address for one NAT sessio...

Page 55: ...RFC2516 PPP over Ethernet LLCSNAP VCMUX RFC1577 Classic IP over ATM RFC1483 Bridged IP over ATM LLCSNAP VCMUX RFC1483 Routed IP over ATM LLCSNAP VCMUX AAL ATM Sup port Integrated ATM AAL 5 support Da...

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