Troubleshooting
Something not working?
Voice control doesn't seem to be working.
What do I do?
First, check your background noise level. If other people are talking while you are issuing a voice
command, it's quite possible that PIVOT won't hear you properly.
Assuming that's not the problem, the next issue to think about is the quality of your voice registration
itself. Before your first class, you must register your voice with PIVOT Yoga. But it's possible to have a
bad registration session, which results in poor recognition, and even in some unusual cases it can result
in the app getting confused about what command you meant.
The good news is, you can easily re-record any particular command that PIVOT doesn't seem to be
understanding well. Simply head in the app to the Account section, then choose Settings, then Voice
Setup. Pick the command that's giving you trouble, and re-record it.
Can't find the PIVOT Yoga network in Wi-Fi
setttings
We treat your clothes like a Wi-Fi network. That is, they are listed as a network in the Wi-Fi Settings of
your phone. The network name will always be something like "PIVOT Yoga XXXXXX", where the X's are
replaced with a unique id for your clothes. After you connect the first time, your phone should
automatically recognize your clothes from there on out, just as it does with wi-fi networks around your
house, like the one you use for internet access.
But what happens if you open up your Wi-Fi settings and don't see your clothes listed? There could be
several explanations.
