Troubleshooting
Error codes
Occasionally, your fax machine will detect a problem with the phone line
during transmissions. If this happens, your machine prints an error
report. The error code listed in the “Result” column of the error report
indicates the specific problem encountered. The following error codes are
in addition to the error codes listed in the “Just in case” section of your
fax machine’s operating instructions:
D.0.10
The call couldn’t be completed. This can happen if the commu-
nication type for both phone lines is set to Rx (receive-only).
D.0.12
The call couldn’t be completed. The phone line type is set to
PSTN, but the telephone number called is a PBX extension.
D.0.13
The call couldn’t be completed. The phone line type is set to
PBX, but the telephone number called is a PSTN number. You
must set a PSTN access number on your machine to reach an
outside line.
R.1.5
The fax machine didn’t detect the silence at the end of the call,
which is necessary to receive an RCR.
R.8.1
A compatibility error occurred while recieving.
R.8.10
Line noise or other problems prevented communication during
recieving.
R.8.11
The fax machine timed out while waiting for the signal.
T.3.2
The fax machine didn’t detect the silence which marks the end
of a call.
T.8.1
A compatibility error occurred while transmitting.
T.8.10
Line noise or other problems prevented communication while
attempting to transmit.
T.8.11
The remote fax machine didn’t complete the equalizer training
phase.
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