ENGLISH
26
Frequent Flare-Ups
Cooking Temperature
Attempt cooking at a lower temperature. Grease does have a flash point. Keep the temperature under
176°C / 350°F when cooking highly greasy food.
Grease Build-Up On
Cooking Components
Follow
Care and Maintenance
instructions.
ErP Error Code
Unit Not Turned Off
Properly When Last
Connected To Power
Safety feature prevents an automatic restart. Press the Power Button to turn the unit off, wait two
minutes, then press the Power Button to turn the unit on again. If error code is still displayed, contact
Customer Service.
Power Outage While
Unit In Operation
ErH Error Code
The Unit Has
Overheated, Possibly
Due To Grease Fire Or
Excess Fuel
Press the Power Button to turn the unit off, and allow grill to cool. Follow
Care and Maintenance
instructions. After maintenance, remove pellets, and confirm positioning of all component parts. Once
cooled, press the Power Button to turn the unit on, then select desired temperature. If error code still
displayed, contact Customer Service.
ErL Error Code
Grill fails to perform
start-up cycle
Check proper positioning of cooking components. Check hopper for sufficient fuel or if there is an
obstruction in the feed system. Remove pellets and follow
Care and Maintenance
instructions. Check
grill probe. Confirm if actual temperature is correct and accurate. Follow
Care and Maintenance
instructions if dirty. Check ignitor positioning and that it is heating up properly. In extreme cold, the
grill may require a second start. Turn grill off, wait, then turn on again. Check fan. Ensure it is working
properly. Follow
Care and Maintenance
instructions if dirty.
Grill will not stay lit
Err Error Code with
NO PELLETS Visible
Lack Of Fuel, Poor Fuel
Quality, Obstruction In
Feed System, Jammed
Auger
Check hopper to check that fuel level is sufficient and replenish if low. Should the quality of wood
pellets be poor, or the length of the pellets too long, this may cause an obstruction in the feed system.
Remove pellets and follow
Care and Maintenance
instructions.
Err Error Code
with IGNITOR Icon
Blinking
Ignitor is not working
properly, not making a
connection
Remove cooking components from the main barrel. Press the Power Button to turn the unit on and
inspect the igniter. Visually confirm that the igniter is working by placing your hand above the burn
grate and feeling for heat. Visually confirm that the igniter is aligned with the hole in the burn grate,
and open to light the pellets. If not operating properly, call Customer Service for assistance or a
replacement part.
Ignitor failure
Igniter needs to be replaced. Contact Customer Service for replacement part.
Err Error Code with
AUGER Icon Blinking
Auger not primed
Before the unit is used for the first time or anytime the hopper is completely emptied out, the auger
must be primed to allow pellets to fill the burn pot. If not primed, the igniter will timeout before the
pellets ignite. Follow
Hopper Priming Procedure
.
Auger motor is jammed,
not making connection
Remove cooking components from the main barrel. Press the Power Button to turn the unit on and
inspect the auger feed system. Visually confirm that the auger is dropping pellets into the burn pot. If
not operating properly, call Customer Service for assistance or a replacement part.
Err Error Code with
FAN Icon Blinking
Fan is not working
properly, not making a
connection
Check fan. Ensure it is working properly and air intake is not blocked. Remove hopper access panel
(see
Electric Wire Diagram
for diagram), and check for any damage to the fan wires. Follow
Care and
Maintenance
instructions if fan blades are dirty.
