ENG
LISH
17
TROUBLESHOOTING
Proper cleaning, maintenance and the use of quality fuel will prevent common operational
problems. When your Pit Boss grill is operating poorly, or on a less frequent basis, the
following troubleshooting tips may be helpful.
For FAQ, please visit
www.pitboss-grills.com
and click SUPPORT. You may also contact
your local Pit Boss authorized dealer or contact Customer Service for assistance.
WARNING: Always disconnect the gas cylinder prior to opening
the grill for any inspection, cleaning, maintenance or service work.
Ensure the grill is completely cooled to avoid injury.
PROBLEM
CAUSE
SOLUTION
Burner Will
Not Light
No Gas Flow
Check gas fuel connection, and ensure it is open. Increase
flow on regular, or replace gas cylinder if empty.
Obstruction In
Valve
Check connection port from the firebox to the
regulator, and ensure there is no obstruction.
Faulty
Regulator
Regulator assembly needs to be replaced. Contact
Customer Service for a replacement part.
Regulator
Valve Is Off
Check the regulator valve connection to the gas
cylinder. Remove, then reinstall. Perform leak test.
Obstructed
Burner Tube,
Burner Ports
Check burner tube and burner ports for spider webs
or other obstructions. Follow
Care and Maintenance
instructions to clean the burner tube.
Ignitor Failure Press the igniter button until a loud click is heard.
Repeat until burner lights, or check for proper
positioning of ignitor, and notice if the electrode is
producing a spark; the spark should be visible and
jump from the ignitor to the burner. If there is no
spark, adjust the electrode to slightly bending a little
closer or further away from the burner. If wet, allow
electrode to air dry, or dry with a clean cloth or blow
dryer. If igniter still fails, igniter needs to be replaced.
Contact Customer Service for a replacement part. Use
match for manual lighting of the burner.
Faulty Burner Burner needs to be replaced. Contact Customer
Service for a replacement part.
Burner Will
Not Stay Lit
No Gas Flow
Check gas fuel connection, and ensure it is open.
Replace gas cylinder if empty.
