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WARRANTY
CONDITIONS OF WARRANTY
All gas grills by Pit Boss, manufactured by Dansons Inc., carry a limited warranty from
the date of sale by the original owner. The warranty coverage begins on the original date
of purchase and proof of date of purchase, or copy of original bill of sale, is required to
validate the warranty. Customers will be subject to parts, shipping, and handling fees if
unable to provide proof of the purchase or after the warranty has expired.
Dansons carries a one (1) year warranty against defects and workmanship on all parts. Dansons
warrants that all part(s) are free of defects in material and workmanship, for the length of use
and ownership of the original purchaser. Warranty does not cover damage from wear and
tear, such as scratches, dents, dings, chips or minor cosmetic cracks. These aesthetic changes
of the grill do not affect its performance. Repair or replacement of any part does not extend
past the limited warranty beyond the one (1) year from date of purchase.
During the term of the warranty, Dansons’ obligation shall be limited to furnishing a
replacement for defective and/or failed components. As long as it is within the warranty
period, Dansons’ will not charge for repair or replacement for parts returned, freight
prepaid, if the part(s) are found by Dansons’ to be defective upon examination. Dansons’
shall not be liable for transportation charges, labor costs, or export duties. Except as
provided in these conditions of warranty, repair or replacement of parts in the manner
and for the period of time mentioned heretofore shall constitute the fulfillment of all
direct and derivate liabilities and obligations from Dansons to you.
Dansons takes every precaution to utilize materials that resist rust. Even with these
safeguards, the protective coatings can be compromised by various substances and
conditions beyond Dansons’ control. High temperatures, excessive humidity, chlorine,
industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that
can affect metal coatings. For these reasons, the warranty DOES NOT COVER RUST OR
OXIDIZATION, unless there is loss of structural integrity on the grill component. Should
any of the above occur, kindly refer to the care and maintenance section to maintain the
finish of your grill and prolong its lifespan. Dansons recommends the use of a full length
protective grill cover when the grill is not in use.
This warranty is based on normal domestic use and service of the grill and neither limited
warranty coverage’s apply for a grill which is used in commercial applications.
WARRANTY EXCEPTIONS
There is no written or implied performance warranty on Pit Boss grills, as the manufacturer
has no control over the installation, operation, cleaning, maintenance or the type of
fuel burned. This warranty will not apply nor will Dansons assume responsibility if your
appliance has not been installed, operated, cleaned and maintained in strict accordance
with this owner’s manual. Any use of fuel not outlined in this manual may void the
