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If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorised Pioneer service facility.
A black screen is displayed, and
operation is not possible using the touch
panel keys.
→
Power off mode is on.
– Touch any button on this product to
release the mode.
The screen is covered by a caution
message and the video cannot be shown.
→
The handbrake lead is not connected or
the handbrake is not applied.
– Connect the handbrake lead correctly,
and apply the handbrake.
→
The handbrake interlock is activated.
– Park your vehicle in a safe place and
apply the handbrake.
The audio or video skips.
→
This product is not firmly secured.
– Secure this product firmly.
No sounds are produced. The volume
level will not rise.
→
Cables are not connected correctly.
– Connect the cables correctly.
iPhone cannot be operated.
→
The iPhone is frozen.
– Reconnect the iPhone with the USB
interface cable for iPhone.
– Update the iPhone software version.
→
An error has occurred.
– Reconnect the iPhone with the USB
interface cable for iPhone.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– Update the iPhone software version.
→
Cables are not connected correctly.
– Connect the cables correctly.
Sound from the iPhone cannot be heard.
→
The audio output direction may switch
automatically when the Bluetooth and
USB connections are used at the same
time.
– Use the iPhone to change the audio
output direction.
Dialling is impossible because the touch
panel keys for dialling are inactive.
→
Your phone is out of range for service.
– Retry after re-entering the range for
service.
→
The connection between the mobile
phone and this product cannot be
established.
– Perform the connection process.
Appendix
Troubleshooting
Common problems
Problems with the AV screen
Problems with the phone screen
