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En
Appendix
15
Appendix
Troubleshooting
If the following error codes appear on the screen, check the corresponding items in the table.
Problem
Possible Solution
• No power.
• The system cannot be switched on.
• Make sure that the Plasma Display and the Media Receiver are connected correctly. (See page 18.)
• Is the power cord disconnected? (See page 19.)
• Has the main power been turned on? (See pages 23 and 24.)
• Check if you pressed buttons
0 – 9
on the remote control unit. (See page 23.)
• If the indicator on the system lights up red, press
0 – 9
.
• Blue and red rectangles appear on the
screen alternately.
• Check if the system cable has been disconnected or almost disconnected. (See page 18.)
• The system cannot be operated.
• External influences such as lightning, static electricity, etc., may cause improper operation.
• In this case, operate the system after first turning off the power of the Plasma Display and the Media Receiver,
or unplugging the power cord and re-plugging it in after 1 or 2 minutes.
• Remote control unit does not operate.
• Is the TV indicator on the remote control unit lighted? Press
SELECT
on the remote control unit to select the
TV mode.
• Are batteries inserted with polarity (
+,
–
) aligned? (See page 22.)
• Are batteries worn out? Replace with new batteries. (See page 22.)
• Operate the remote control unit while pointing it toward the remote control sensor on the Plasma Display.
(See page 22.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light illuminated to remote control sensor?
• No image and audio is presented.
• Check if the input source for video or PC has been unintentionally selected although you want to watch a TV
channel. (See page 24.)
• Check if you have selected a channel blocked with Child Lock. (See page 31.)
• Enter a password to temporarily cancel Child Lock. (See page 58.)
• Check the cable connection with the antenna. (See page 21.)
• Check the cable connection with the other equipment. (See pages 60 to 66.)
• No picture.
• Is connection to other components correct? (See pages 60 to 66.)
• Is a non-compatible PC signal being input? (See page 65.)
• Is the Input Select setting correct? (See page 55.)
• Audio is output but no image is
presented.
• Check if you have selected
“
Picture Off
”
for Energy Save. With this option selected, the screen is deactivated:
only sound is output. To restore the screen display, press any button other than
i
+/
i
–
or
e
.
(See page 38.)
• Images are presented but no audio is
output.
• Check if you have selected the minimum volume. (See page 25.)
• Check if you have muted sound. (See page 25.)
• Check if phones are still in connection with the PHONES output terminal. (See page 14.)
• When using INPUT 5 or PC as the input source, check that the audio terminal is also in connection.
(See page 65.)
• Sound is reversed between the right
and left.
• Sound is output from only a single
speaker.
• Check if the speaker cable connections have been reversed between the right and left or if the speaker cable
from either speaker has been disconnected. (See pages 13 and 20.)
• Has the balance been correctly adjusted? (See page 36.)
• Picture is cut off.
• Is the image position correct? (See page 54.)
• Has the correct screen size been selected? (See pages 56 and 57.)
• Strange colour, light colour, dark or
colour misalignment.
• Adjust the picture tone. (See pages 33 to 36.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Check the colour system setting. (See pages 31 and 55.)
• Power is suddenly turned off.
• The system’s internal temperature has increased. Remove any objects blocking vent or clean. (See page 16.)
• Check the power control setting. (See page 38.)
• Check the sleep timer setting. (See page 58.)
• Panel sounds /noises
• Panel generated sounds,examples:Fan motor noise,Electrical Circuit Humming /Glass Panel buzzing are
normal operation of a phosphor-based matrix display.
Code Message
Check
SD04
Powering off. Internal temperature too high.
Check temperature around PDP.
Check if the ambient temperature of the Plasma Display is high.
SD05
Powering off. Internal protection circuits activated,
Is there a short in speaker cable?
Check the speaker cable connections between the Plasma Display and the
speakers.
SD11
Powering off. Internal temperature too high.
Check if the ambient temperature of the Media Receiver is high.
Check the temperature around media receiver.
PDP506XDE.book Page 76 Friday, June 17, 2005 3:08 PM
