En
19
<J2M22501A>
Additional
information
19
18
Problem
Check
Remedy
During playback, picture is disturbed
or dark.
This is not a problem with the player.
This player supports Macrovision copy protection.
With some TVs, the picture may not display prop-
erly when playing discs including copy prevention
signals. This is not a malfunction.
Are the player and TV connected via a
video deck?
When the player and TV are connected via a video
deck, the player’s analog copy protect function may
cause the picture being played on the video deck
not to display properly. Connect the player and TV
directly.
Is the TV system properly set?
The factory default setting is
AUTO
. If the picture is
distorted, switch the TV system to the one used in
your country or region (
NTSC
or
PAL
) (page 23).
Digital audio signals are not output
from the
COAXIAL DIGITAL AUDIO
OUT
terminals.
Is
Digital Out
set to
On
?
When connected to the
COAXIAL DIGITAL AUDIO
OUT
terminals, set
Digital Out
to
On
(page 14).
96 kHz/
88.2 kHz digital audio signals
are not output from the
COAXIAL
DIGITAL AUDIO OUT
terminals.
Is
96 kHz PCM Out
set to
96kHz
?
Set
96 kHz PCM Out
to
96kHz > 48kHz
.
Are you playing a copyright-protected
disc?
The 96 kHz/
88.2 kHz digital audio signals of copy-
right-protected discs cannot be output.
Folder or file names are not recog-
nized.
Have you exceeded the maximum num-
ber of folder or file names the player
can recognize?
Up to 299 folders can be recognized on one disc.
Up to 648 files can be recognized within one folder.
Depending on the folder structure, however, the
player may not be able to recognized certain folders
or files.
Time is required to play JPEG files.
Are you playing large files?
Some time may be required to display large files.
Black bars are displayed when play-
ing JPEG files.
Are you playing files with different
aspect ratios?
Black bars may be displayed along the top and bot-
tom or sides when JPEG files with different aspect
ratios are played.
When a USB device is connected
Problem
Check
Remedy
USB device is not recognized.
Is the USB device properly connected?
Connect the device securely (all the way in).
Is the USB device connected via a
USB hub?
This player does not support USB hubs. Connect
the USB device directly.
This player only supports USB mass storage class
devices.
This player supports portable flash memory and
digital audio playback devices.
Only the FAT16 and FAT32 file systems are sup-
ported. Other file systems (exFAT, NTFS, etc.) are
not supported.
This is not a problem with the player.
Turn the power off then back on.
This is not a problem with the player.
Some USB devices may not be recognized properly.
File cannot be played.
Is the file copyright-protected (by
DRM)?
Copyright-protected files cannot be played.
This is not a problem with the player.
Files stored on a computer cannot be played.
This is not a problem with the player.
It may not be possible to play some files.
Folder or file names are not dis-
played or are not properly displayed.
Do the folder of file names contain
more than 14 characters?
The maximum number of characters displayable
for the folder and file names on the Disc Navigator
is 14.
Folder or file names are not dis-
played in alphabetical order.
This is not a problem with the player.
The order of the folder and file names displayed
on the Disc Navigator depends on the order in
which the folders or files were recorded on the USB
device.
Much time is required to recognized
the USB device.
What is the USB device’s capacity?
Some time may be required to load the data when
large capacity USB devices are connected (this
could take several minutes).
