En
18
<J2M22501A>
18
Additional information
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other
components and electrical appliances being used. If the trouble cannot be rectified after checking the items
below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
The player may not operate properly due to static electricity or other external influences. In such cases, normal
operation may be restored by unplugging the power cord then plugging it back in.
General problems
Problem
Check
Remedy
Settings you have made have been
cleared.
Was the power cord unplugged forcibly
while the player’s power was on?
Be sure to press
STANDBY/
ON
on the player’s
front panel or press
STANDBY/
ON
on the remote
control and wait for the
OFF
indicator on the front
panel display to turn off before unplugging the
power cord.
Difference in volume between DVDs
and CDs.
This is not a problem with the player.
The volume may sound different due to differences
in how the signals are recorded on the disc.
Player cannot be operated with the
remote control.
Are you operating from far away?
Operate from within a distance of 7 meters from the
remote control sensor.
Is the remote control sensor exposed to
direct sunlight or strong artificial light
from a fluorescent bulb, etc.?
The remote control signals may not be received
properly if the remote control sensor is exposed
to direct sunlight or strong artificial light from a
fluorescent bulb, etc.
Are the batteries dead?
Replace the batteries (page 5).
Disc cannot be played or disc tray
opens automatically.
Is the disc scratched?
Scratched discs may not play.
Is the disc dirty?
Wipe the dirt off the disc (page 24).
Is the disc properly set in the disc tray?
Set the disc with the printed side facing up.
Set the disc within the groove in the disc tray.
Does the disc have the right region
number?
Discs with the region number “2 (including 2)” and
“ALL” can be played on this player.
Is the player placed in a humid loca-
tion?
There could be condensation inside. Wait a while
for the condensation to evaporate. Do not place the
player near an air-conditioner, etc. (page 23).
The player’s power turns off auto-
matically.
Is
Auto Power Off
set to
On
?
If
Auto Power Off
is set to
On
, the player’s power
turns off automatically if no operation is performed
for over 30 minutes (page 15).
Power turns on or off automatically.
Is
KURO LINK
set to
On
?
The player’s power may turn on together with the
power of the TV connected to the
HDMI OUT
termi-
nal. If you do not want the player’s power to turn on
when the TV’s power is turned on, set
KURO LINK
to
Off
(page 15).
Input of connected TV and AV sys-
tem switches automatically.
Is
KURO LINK
set to
On
?
The input of the TV, AV system (AV receiver or
amplifier, etc.) and HD AV Converter connected to
the
HDMI OUT
terminal may automatically switch
to the player when playback starts on the player or
the menu screen (Home Menu, etc.) is displayed. If
you do not want the inputs of the connected TV, AV
system (AV receiver or amplifier, etc.) and HD AV
Converter to switch automatically, set
KURO LINK
to
Off
(page 15).
Picture is stretched, or aspect ratio
cannot be switched.
Is the aspect ratio properly set on the
connected TV?
Refer to the TV’s operating instructions and set the
TV’s aspect ratio properly.
Is
TV Screen
properly set?
Set
TV Screen
properly (page 15).
