Troubleshooting
Symptom
Cause
Action
The display il-
lumination
turns on and
off at random.
Demo mode is
on.
Turn off the demo
display setting.
The display
automatically
returns to the
ordinary dis-
play.
You did not per-
form any opera-
tion within
about 30 sec-
onds.
Perform operation
again.
The repeat
play range
changes un-
expectedly.
Depending on
the repeat play
range, the se-
lected range
may change
when another
folder or track is
being selected
or during fast
forwarding/re-
versing.
Select the repeat
play range again.
A subfolder is
not played
back.
Subfolders can-
not be played
when
FLD
(fold-
er repeat) is se-
lected.
Select another re-
peat play range.
NO XXXX
ap-
pears when a
display is
changed (
NO
TITLE
, for ex-
ample).
There is no em-
bedded text in-
formation.
Switch the display
or play another
track/file.
Symptom
Cause
Action
The unit is
malfunction-
ing.
There is inter-
ference.
You are using a
device, such as
a cellular
phone, that
transmits elec-
tric waves near
the unit.
Move electrical
devices that may
be causing the in-
terference away
from the unit.
Error messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to note the error
message.
Built-in CD Player
Message
Cause
Action
ERROR-07,
11, 12, 17, 30
The disc is dirty. Clean the disc.
The disc is
scratched.
Replace the disc.
ERROR-07,
10, 11, 12,
15, 17, 30,
A0
There is an elec-
trical or me-
chanical error.
Turn the ignition
switch OFF and
back ON, or
switch to a differ-
ent source, then
back to the CD
player.
ERROR-15
The inserted
disc is blank.
Replace the disc.
ERROR-23
Unsupported
CD format.
Replace the disc.
FRMT READ
Sometimes
there is a delay
between the
start of playback
and when you
start to hear any
sound.
Wait until the
message disap-
pears and you
hear sound.
Message
Cause
Action
NO AUDIO
The inserted
disc does not
contain any
playable files.
Replace the disc.
SKIPPED
The inserted
disc contains
DRM protected
files.
Replace the disc.
PROTECT
All the files on
the inserted
disc are em-
bedded with
DRM.
Replace the disc.
USB storage device/iPod
Message
Cause
Action
NO DEVICE
When plug and
play is off, no
USB storage de-
vice or iPod is
connected.
!
Turn the plug
and play on.
!
Connect a com-
patible USB stor-
age device/iPod.
FRMT READ
Sometimes
there is a delay
between the
start of playback
and when you
start to hear any
sound.
Wait until the
message disap-
pears and you
hear sound.
NO AUDIO
There are no
songs.
Transfer the audio
files to the USB
storage device
and connect.
The connected
USB storage de-
vice has secur-
ity enabled.
Follow the USB
storage device in-
structions to dis-
able the security.
Message
Cause
Action
SKIPPED
The connected
USB storage de-
vice contains
files embedded
with Windows
Media
ä
DRM 9/
10.
Play an audio file
not embedded
with Windows
Media DRM 9/10.
PROTECT
All the files in
the USB storage
device are em-
bedded with
Windows Media
DRM 9/10.
Transfer audio
files not em-
bedded with
Windows Media
DRM 9/10 to the
USB storage de-
vice and connect.
N/A USB
The USB device
connected to is
not supported
by this unit.
!
Connect a USB
Mass Storage
Class compliant
device.
!
Disconnect
your device and
replace it with a
compatible USB
storage device.
English
Additional information
13
Appendix
Additional information
En
Summary of Contents for DEH-2490UB
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