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LIMITED TRANSFERABLE WARRANTY - PINNACLE AUDIO EQUIPMENT
WHAT IS COVERED:
All Pinnacle Loudspeaker Black Diamond sp eakers are covered by this
warranty for a period of ten (10) years, and Sonic-Fit for a period of seven (7) years, from the date
of the original purchase. The warranty covers all necessary parts and labor to return the speaker to
proper working order. Cabinet surfaces, grille assembly, and other exterior parts subject to normal
wear and tear are not covered except where an inherent structural defect becomes evident. Parts
replacement and labor will be performed at the discretion of the company (Pinnacle Speakers) and
will be provided free of charge unless (in the opinion of our service department, service
representatives, or engineering department) the speaker system has failed due to abuse or negligent
operation. Any latent defect attributable to error in manufacture will always be covered by this
warranty.
WHAT IS NOT COVERED:
This warranty will be void and no free services performed if we or any
party acting as our agent determines that the speaker system in question has had any of its
loudspeaker elements (woofer, midrange, tweeter, etc.) or internal circuitry removed or tampered
with in any way whatsoever without express prior authorization from Pinnacle. Furthermore, if the
speaker system is not found to be defective a service charge will be levied. In either case the
minimum charge will be $30.00. An additional charge will be applicable for same day service if
requested (subject to feasibility). This charge will always be in effect even if the actual parts and labor
are covered by this warranty. Any speaker system found to have crimped or melted voice coils or
internal parts that are burned or charred is not covered by the warranty. Voice coils and crossover
parts cannot become charred unless excessive power or clipping signals are fed to the speaker system.
It is possible for an amplifier rated at 50 Watts RMS to permanently damage a speaker system rated
for much higher power levels, since any amplifier or receiver rated at 50 Watts can produce much
more than that, but only at high distortion levels. Amplifiers and receivers are rated at power levels
that they can achieve with minimum, distortion only. Hi-Fi loudspeaker systems are meant to work
only with undistorted power (under 1% distortion). High fidelity equipment rated by the RMS
method (mandatory according to the Federal Trade Commission's regulations) requires that distortion
levels be well below 1% full rated power. Therefore you are obligated to use your equipment with
proper care. Any damage caused to the speaker system from improper use is not covered by
warranty. Pinnacle Speakers reserves the right to make the final determination of whether or not a
particular speaker system has been damaged by abuse or excessive overload.
TO OBTAIN SERVICE:
To obtain service under this warranty, either contact your Pinnacle
®
dealer
or us directly at (516) 576-9052 or [email protected]. If you ship your speakers you
are responsible for packing and shipping insurance. The freight must be prepaid. We will, however,
pay return freight charges on any returned speaker that qualifies for
in-warranty service. Sorry, we cannot accept any collect freight charges. You must include a note,
attached to the unit, with your name, phone number and/or email address, and return shipping address
(no Post Office boxes), indicating the nature of the problem you are experiencing. For warranty
service you must also include a copy of your sales receipt. If the speaker returned to us or our agents
for service proves not eligible for warranty repairs or is not found to be defective, then you will have
to pay return freight charges. Please be sure to pack any items you ship us carefully since we cannot
be held responsible for damages incurred during shipping. This warranty may be transferred to a
subsequent owner. SAVE THIS CERTIFICATE AND YOUR SALES RECEIPT. YOU MAY NEED
THEM TO OBTAIN SERVICE UNDER THE PROVISIONS OF THIS LIMITED WARRANTY.
1 Fairchild Court Suite 140
Plainview, NY 11803
Tel. (516) 576 9052, Fax. (516) 576 0826
Http://www.pinnaclespeakers.com
PR MAN AH REV0509