Linkwise Technology Pte Ltd REX User Manual
Chapter 9: Phone Group Page
This page shows phone group types, organized into 810 Operational Numbers, 4 Escalation Numbers,3
Authorized numbers and 1 Forwarding number. Click
Apply
for any changes to take effect. For each
number, an optional name can entered for easy identification of the contact person.
Figure 9.1 Phone Group
Operation Numbers
This group of users are those who will receive alarm SMS when one or more digital inputs are activated
(open
→
close, close
→
open). Analog Input are activated (normal
→
high, high
→
normal, normal
→
low,
low
→
normal). Up to 10 mobile phone numbers can be assigned to this group. Phone numbers of up to 15
digits and (+) are valid formats. Example 9123456789, +65987654321.
Escalation Numbers:
When an alarm is triggered, escalation group timers is also activated. If non of the
operation numbers who received the SMS response to REX with a #ACK reply when the escalation timer
expires, the alarm message will be sent to the escalation number(s). There are 4 escalation numbers with
individual configurable timers form 5-60 minutes.
Authorised Numbers:
There are 3 Authorized numbers in this group. They have administrator privileges.
They are able to perform all remote commands available within REX. For example, changing a phone
number a a group.
Forward Number
This number (if assigned) will receive alarm SMS like the operation numbers. Any incoming SMS to REX will
also be forwarded to this number as well. This is a very useful feature where an organization wishes to have
a central logging of all activities (alarms, in-out SMS) of REXs. When many REXs are deployed in the field,
the usefulness becomes more evident.
All incoming SMS either correct or invalid commands as well as any other SMS messages from any mobile
phones will be forwarded to this number for logging. This function is in effect serves as a remote event
logger.
