SMS Alert Alarm / Plus
Page 7 of 7
9
SMS characters
SMS Alert accepts all characters if they are all upper or lower case. E.g.
1234 A ON
or
1234 a on
.
10
Microphone
The microphone is mounted on the side of the box .The range is dependent
on the environment in which it is installed in. The “listen in” function is tested
and is audibly clear in a twenty square meter room.
11
Programmable
strings
All the strings are programmable, except inputs 2 and 3.
Fault finding / Troubleshooting
1
No cellphone signal
If there is no network signal, go to Menu, Settings, Phone
Settings, Network Selection, and select
Manual
. Don’t choose
between MTN and Vodacom, just go back to the main menu,
do the same thing over again and when you get to Network
Selection, choose
Automatic.
2
Flashing green LED
Re-power the SMS Alert system. This happens when the SMS
Alert’s power is connected (reset) three times in a short period.
The automatic reset recovery is then disabled to protect the
phone until power is removed and applied again.
3
Weak reception &
the aerial touching
wires
No wires must touch the aerial of the phone
. The SMS Alert
won’t work inside a
metal container
. Use our magnetic
external extension aerials for weak reception.
4
“Insert SIM-card”
error
Remove the SIM-card and slightly twist the SIM-card contacts
more upward with a small screwdriver.
5
Other equipment
used in conjunction
with SMS Alert
It is not recommended that other receivers, transmitters or
equipment be kept inside the SMS Alert box.
6
Ad-hoc behaviour
Ensure that a very good / smooth Power Supply Unit (PSU), or
power from the alarm panel is used where florescent tubes or
machinery are in the proximity of the SMS Alert. Auxiliary
outputs on panels do not provide sufficient power.
7
The green light goes
on but no SMS is
received
Make a call from the SIM card to any number - this will release
a call. You can also take out the SIM card and put it in another
phone and follow the voice prompts.
8
Resetting the
system
Never use the on/off button on the cell phone. Disconnect the
power of the SMS Alert and reconnect.
9
Cellphone screen
dim or not working
From time to time the screen might go dim. It will not prevent
the unit from working. It can be fixed manually. Please contact
us for support if it happens.
