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Please read the information on the following pages 
before using your hearing aid. 

A hearing aid will not restore normal hearing and will not 
prevent or improve a hearing impairment resulting from 
organic conditions. Infrequent use of a hearing aid does 
not permit a user to attain full benefit from it. The use of 
a hearing aid is only part of hearing habilitation and may 
need to be supplemented by auditory training and 
instruction in lipreading.

2.1 Hazard warnings

 

!

The intended use of hearing aids is to amplify and 
transmit sound to the ears and hereby compensate 
for impaired hearing. The hearing aids (specially 
programmed for each hearing loss) must only be used 
by the intended person. They should not be used by 
any other person as they could damage hearing.

 

!

Changes or modifications to the hearing aid that 
were not explicitly approved by Phonak are not 
permitted. Such changes may damage your ear or the 
hearing aid.

 

!

Do not use the hearing aids in explosive areas (mines 
or industrial areas with danger of explosions, oxygen 
rich environments or areas where flammable 
anesthetics are handled).

 

!

Hearing aid batteries are toxic if they are swallowed! 
Keep out of reach of children, mentally challenged 
people and pets. If batteries are swallowed, consult 
your physician immediately!

 

!

If you feel pain in or behind your ear, if it is inflamed, 
if skin irritation or accelerated accumulations of ear 
wax occur, please check with your hearing care 
professional or physician.

 

!

In very rare cases, the dome can remain in your ear 
canal when removing the hearing tube from the ear. 
In the unlikely case that the dome does get stuck in 
your ear canal, it is strongly recommended to see a 
physician for safe removal.

 

!

Hearing programs in the directional microphone mode 
reduce background noises. Please be aware that 
warning signals or noises coming from behind, e. g. 
cars, are partially or entirely suppressed.

2.  Important safety information

 

Summary of Contents for BASEO Q10

Page 1: ...Q15 Q10 Q5 User Guide 029 0298 02 V3 00 2016 02 FO Printed in Switzerland Phonak AG All rights reserved Manufacturer Phonak AG Laubisrütistrasse 28 CH 8712 Stäfa Switzerland www phonak com Your hearing care professional ...

Page 2: ...19 Step 3 Inserting the battery 20 Step 4 Turning on the hearing aid 22 Step 5 Inserting the hearing aid 24 Step 6 Adjusting the volume control behind the ear 28 Step 7 Selecting the hearing program behind the ear 29 Step 8 Removing the hearing aid 30 Contents Step 9 Turning off the hearing aid 32 Step 10 Changing the battery 32 5 Care and maintenance 33 6 Troubleshooting 35 7 Wireless accessories...

Page 3: ...listening pleasure Please read the user guide carefully to make sure that you understand and get the best out of your hearing aids For more information about features and benefits simply contact your hearing care professional Phonak life is on www phonak com 1 Welcome This user guide is valid for Non wireless models CE mark applied Phonak Baseo Q15 M 2013 Phonak Baseo Q15 P 2013 Phonak Baseo Q15 S...

Page 4: ... not permitted Such changes may damage your ear or the hearing aid Do not use the hearing aids in explosive areas mines or industrial areas with danger of explosions oxygen rich environments or areas where flammable anesthetics are handled Hearing aid batteries are toxic if they are swallowed Keep out of reach of children mentally challenged people and pets If batteries are swallowed consult your ...

Page 5: ...th active implantable medical devices i e pacemakers defibrillators etc S S Keep magnets i e battery handling tool EasyPhone magnet etc at least 15 cm 6 inches away from the active implant S S You are not permitted to use wireless accessories for your hearing aids Ask your hearing care professional for details S S If using a Phonak wireless accessory consult the Important safety information sectio...

Page 6: ... battery compartment open so that any moisture can evaporate Make sure that you always completely dry your hearing aid after use Store the hearing aid in a safe dry and clean place I I Do not drop your hearing aid Dropping onto a hard surface can damage your hearing aid I I Always use new batteries for your hearing aid In case a battery is leaking replace it immediately with a new one to avoid any...

Page 7: ...c air battery size IEC ANSI marking on package code code M 13 orange PR48 7000ZD P 13 orange PR48 7000ZD SP 13 orange PR48 7000ZD UP 675 blue PR44 7003ZD Please ensure you use the correct type of battery in your hearing aids zinc air Please also read chapter 2 2 for further information on product safety e f g a b c d h M P and SP model Option A with classic earmold a Right or left indicator right ...

Page 8: ...chable e Removal handle 3 Hearing aid description 14 15 c d e f g h b a UP model Option A with classic earmold a Right or left indicator right red left blue b Battery compartment with ON OFF switch c Volume control d Program button e Microphone inputs with Wind and Weather Protector f Hook sound output g Hearing tube h Classic earmold detachable ...

Page 9: ... d e f g b a 16 17 The following chapter provides step by step instructions on how to use your hearing aid Please follow these steps carefully In the drawings the parts that are particularly important for each step are shown in green Step 1 Getting to know your hearing aid Take the hearing aid in your hand and try out the hearing aid controls This will make it easier for you to feel and operate th...

Page 10: ... decrease the volume press the volume control downwards Fig 1a In order to change a hearing program press the program button displayed Fig 1b Fig 2 Step 2 Battery preparation Remove the protective foil from the new battery Fig 2 Wait for two minutes before inserting to activate the battery 18 19 4 Using the hearing aid ...

Page 11: ...Turning on the hearing aid Switch on the hearing aid by closing the battery compartment Fig 4 I I Open and close the battery compartment gently and carefully I I Check if you feel resistance when closing the battery compartment Check to make sure the battery is correctly inserted and in the correct direction If the battery is inserted the wrong way the hearing aid will not work and the battery com...

Page 12: ...d you will hear an acoustic signal Step 5 Inserting the hearing aid This step shows you how to correctly insert the hearing aid The instructions apply for all hearing aid models The type of earmold determines how the hearing aid is inserted I I Each hearing aid is individually programmed for your right or left ear For the first step identify right and left so you will be able to insert your hearin...

Page 13: ...rt of the bowl of your ear 4 Using the hearing aid Fig 5e If you have problems inserting the hearing aid use your other hand to gently pull your earlobe downwards This opens the ear canal a little more and you can rotate the earmold until it fits correctly Check the fit by running your finger over the bowl of the ear You know it fits correctly if when doing so you feel the contour of the bowl of t...

Page 14: ...the dome deep enough into the ear canal so that the hearing tube lies flat on your ear Fig 5g If your hearing aid has a retention cord then press it into the bowl of the ear in order to retain the dome in the ear canal Fig 5h 4 Using the hearing aid If you have problems inserting the hearing aid use your other hand to gently pull your earlobe downwards This opens the ear canal a little more and yo...

Page 15: ...our thumb to lightly support the hearing aid Fig 6 4 Using the hearing aid Fig 7 Step 7 Selecting the hearing program behind the ear In order to select or change a hearing program press the program button displayed Fig 7 If you press it again you change to the next program A signal indicates the change A signal tone can only be easily heard if you have turned on the hearing aids and you are wearin...

Page 16: ...r to grasp the earmold in your ear not the tube and gently remove it from your ear Fig 8b 4 Using the hearing aid Step 8 2 Removing the hearing aid with a dome Grasp the hearing aid by the hearing tube and carefully remove it from your ear Fig 8c In very rare cases the dome can remain in your ear canal when removing the hearing tube from the ear In the unlikely case that the dome does get stuck in...

Page 17: ... battery on hand 4 Using the hearing aid 5 Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life Please use the following specifications as a guideline General information Before using hair spray or applying cosmetics you should remove your hearing aid from your ear because these products may damage it When you are not usi...

Page 18: ...ofessional 5 Care and maintenance 6 Troubleshooting Hearing aids sound softer than usual no sound First check whether you can adjust and make the sound louder with the volume control Then check the hearing tube and earmold for earwax residue and clean if necessary Check whether the battery is correctly inserted and properly fitted adjust the fit if necessary If there is no improvement change the b...

Page 19: ...h a microphone and receiver Some Roger FM microphones also support input from audio sources via Bluetooth or cable Microphone worn or placed close to the speaker or connected to the audio source directly transmits the sound to your receiver without disruptive background noises Receiver attached to your hearing aids and worn behind the ear or worn on your body using a neckloop 7 Wireless accessorie...

Page 20: ...nty 8 2 International warranty Phonak offers a one year limited international warranty valid starting from the date of purchase This limited warranty covers manufacturing and material defects in the hearing aid itself but not accessories such as batteries tubes earmolds external receivers The warranty only comes into force if a proof of purchase is shown The international warranty does not affect ...

Page 21: ...gnature 8 Service and warranty Europe Declaration of Conformity Hereby Phonak AG declares that Phonak products listed on page 2 are in compliance with Medical Devices Directive 93 42 EEC The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www phonak com Phonak worldwide locations 9 Co...

Page 22: ... medical device manufacturer as defined in EU Directive 93 42 EEC This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides Important information for handling and product safety The product is designe...

Page 23: ...disposal protects the environment and health Indicates the manufacturer s catalogue number so that the medical device can be identified Temperature during transportation and storage 20 to 60 Celsius 4 to 140 Fahrenheit Humidity during transportation Up to 90 non condensing Humidity during storage 0 to 70 if not in use See instruction in chapter 2 2 regarding drying the hearing aid after use Atmosp...

Page 24: ...Notes 46 ...

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