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www.UsePhoenix.com • [email protected]

Toll-Free 1-800-533-7533

Phoenix R250 Dehumidifier Limited Warranty

Warrantor:

Therma-Stor LLC
4201 Lien Rd.
Madison, WI 53704
Telephone: 1-800-533-7533

Who Is Covered:

 This warranty extends only to the original end-user of the Phoenix R250 

dehumidifier and may not be assigned or transferred.

Year One:

 Therma-Stor LLC warrants that, for one (1) year the Phoenix R250 dehumidifier will operate 

free from any defects in materials and workmanship, or Therma-Stor LLC will, at its option, repair or 

replace the defective part(s), free of any charge.

Year(s) Two Through Five:

 Therma-Stor LLC further warrants that for a period of five (5) years, the 

condenser, evaporator, and compressor of the Phoenix R250 dehumidifier will operate free of any 

defects in material or workmanship, or Therma-Stor LLC, at its option, will repair or replace the 

defective part(s), provided that all labor and transportation charges for the part(s) shall be borne by 

the end-user.

Year(s) One Through Seven:

 Materials and workmanship of the housing are covered.

End-User Responsibilities: 

Warranty service must be performed by a Servicer authorized by 

Therma-Stor LLC. If the end-user is unable to locate or obtain warranty service from an authorized 

Servicer, he should call Therma-Stor LLC at the above number and ask for the Therma-Stor Service 

Department, which will then arrange for covered warranty service. Warranty service will be performed 

during normal working hours.
The end-user must present proof of purchase (lease) upon request, by use of the warranty card or 

other reasonable and reliable means. The end-user is responsible for normal care. This warranty 

does not cover any defect, malfunction, etc. resulting from misuse, abuse, lack of normal care, 

corrosion, freezing, tampering, modification, unauthorized or improper repair or installation, accident, 

acts of nature or any other cause beyond Therma-Stor LLC’s reasonable control.

Limitation and Exclusions:

 If any Phoenix R250 Dehumidifier part is repaired or replaced, the new 

part shall be warranted for only the remainder of the original warranty period applicable thereto 

(but all warranty periods will be extended by the period of time, if any, that the Phoenix R250 

Dehumidifier is out of service while awaiting covered warranty service).
UPON THE EXPIRATION OF THE WRITTEN WARRANTY APPLICABLE TO THE PHOENIX R250 

DEHUMIDIFIER OR ANY PART THEREOF, ALL OTHER WARRANTIES IMPLIED BY LAW, INCLUDING 

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL ALSO EXPIRE. ALL 

WARRANTIES MADE BY THERMA-STOR LLC ARE SET FORTH HEREIN, AND NO CLAIM MAY BE MADE 

AGAINST THERMA-STOR LLC BASED ON ANY ORAL WARRANTY. IN NO EVENT SHALL THERMA-STOR 

LLC, IN CONNECTION WITH THE SALE, INSTALLATION, USE, REPAIR OR REPLACEMENT OF ANY 

PHOENIX R250 DEHUMIDIFIER OR PART THEREOF BE LIABLE UNDER ANY LEGAL THEORY FOR 

ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION WATER 

DAMAGE (THE END-USER SHOULD TAKE PRECAUTIONS AGAINST SAME), LOST PROFITS, DELAY, OR 

LOSS OF USE OR DAMAGE TO ANY REAL OR PERSONAL PROPERTY.
Some states do not allow limitations on how long an implied warranty lasts, and some do not 

allow the exclusion or limitation of incidental or consequential damages, so one or both of these 

limitations may not apply to you. 

Legal Rights:

 This warranty gives you specific legal rights, and you may also have other rights which 

vary from state to state.

Summary of Contents for R250

Page 1: ... Filter A 12 x12 x1 MERV 11 filter is standard Stacking Nesting Reduces space for ease of stacking and storage Patented ByPass Technology Increased performance over a wide temperature range Specifications subject to change without notice TS 889 08 15 4201 Lien Rd Madison WI 53704 Phoenix R250 Part No 4034460 Patent 7 246 503 D570 988 8 069 681 The Phoenix R250 has been redesigned from the inside o...

Page 2: ...at Warranty Five years 1st year 100 of Parts and Labor 2nd 5th year 100 of sealed refrigeration system parts Dimensions Unit Shipping Width 20 21 Height 33 5 35 25 Depth 20 21 Weight 109 lbs 125 lbs Patent 7 246 503 D570 988 8 069 681 3 Operation Place dehumidifier inside structure place condensate hose into a drain or a large water tight container and turn on To decrease drying times make sure al...

Page 3: ...ng the spiral wire under the four tabs Tape the duct to the top cover for a complete seal 3 6 Defrost Cycle If the low side refrigerant temperature drops below the defrost set point due to excessive frost formation on the evaporator coil the thermistor activates the solid state control and the defrost light The control cycles the compressor off and on by the thermistor temperature measurement The ...

Page 4: ...uld become clogged and require disassembly to clean 4 2 Storage There are two issues to consider when the Phoenix R250 is stored between uses and both pertain to the water trapped in the unit damage caused by freezing or biological growth The effect of the trapped water can be greatly reduced if precautions are taken to remove as much as possible before storage 1 Use the pump PURGE button to reduc...

Page 5: ...ontinuously but compressor only runs sporadically 1 Unit is in defrost cycle DEFROST light on 2 Defrost thermistor defective or loose 3 Loose connection in compressor circuit 4 Defective compressor overload 5 Defective compressor 6 Defective relay 7 Upper housing is not sealed to lower housing No dehumidification air mover runs but compressor does not 1 Bad connection in compressor circuit 2 Safet...

Page 6: ... Reassemble thermistor and dehumidifier using the above procedure in reverse Figure 10 Picture of the float safety switch 5 5 Condensate Pump The internal condensate pump removes water that collects in the reservoir To replace the condensate pump 1 Unplug the unit 2 Remove the front housing 3 Unplug the pump wires from the wire harness 4 Remove the condensate hose and the one screw attaching the p...

Page 7: ...BLK 3 YEL 7 E1 E3 E2 E5 E4 BLK 5 BRN 6 BLK 12 BLU 18 BLK 4 WHT S R C 4026354 C Figure 11 Wiring diagram 7 www UsePhoenix com sales UsePhoenix com Toll Free 1 800 533 7533 6 Options Accessories 4024750 Inlet Flex Duct 12 x 25 Metallize Polyester 4024935 Lay Flat Duct 10 Round x 250 Roll To order contact Therma Stor LLC at 1 800 533 7533 7 Wiring Diagram ...

Page 8: ...ord 1 4032315 14 Control Board 1 4026763 15 Capacitor Compressor 50 μF 1 4033032 06 16 Capacitor Impeller 15 μF 1 4033031 07 17 Thermistor 1 4031279 18 Handle lever 1 4026350 Description Qty Part No Compressor 1 4035407 Evaporator Coil 1 4033995 02 Condenser Coil 1 4033996 Condensate Pump 1 4034582 01 Float Safety Switch 1 4034374 Description Qty Part No Impeller Air Mover 1 4026657 Exhaust Grill ...

Page 9: ...The end user is responsible for normal care This warranty does not cover any defect malfunction etc resulting from misuse abuse lack of normal care corrosion freezing tampering modification unauthorized or improper repair or installation accident acts of nature or any other cause beyond Therma Stor LLC s reasonable control Limitation and Exclusions If any Phoenix R250 Dehumidifier part is repaired...

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