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WARRANTY

The following warranty statement is effective for all Phoenix Audio Technologies’ products as of October 1st, 2007:

Phoenix Audio Technologies warrants that this product is free of defects in both materials and workmanship. Should any 

part of this product be defective, the Manufacturer agrees, at its option, to repair or replace with a like new replacement 

any defective part(s) free of charge (except transportation charges) for a period of two years for all products. This war-

ranty period begins on the date the end user is invoiced for the product, provided the end user provides proof of purchase 

that the product is still within the warranty period and returns the product within the warranty period to Phoenix Audio 

Technologies or an authorized Phoenix Audio Technologies dealer according to the Product Return and Repair Policy listed 

below. All inbound shipping costs are the responsibility of the end user, Phoenix Audio Technologies will be responsible for 

all outbound shipping costs. 

 

Product Return and Repair Policy 

1. 

Return to seller if purchased through an authorized dealer 

a. 

Proof of purchase date from reseller within warranty period must be provided by the end user

b. 

Seller may, at its discretion, provide an immediate exchange or repair or may return the unit to the 

 

Manufacturer for repair

2. 

Return to Manufacturer 

a. 

An RMA (return merchandise authorization) number must be obtained by the end user from 

 

Phoenix Audio Technologies

b. 

The end user must return the product to Phoenix Audio Technologies with proof of purchase (showing 

 

purchase date) for a warranty claim, and display the RMA number on the outside of the shipping package

THIS WARRANTY IS VOID IF: 

The product has been damaged by negligence, accident, act of God, or mishandling, or has not been operated in accor-

dance with the procedures described in the operating and technical instructions; or; The product has been altered or 

repaired by other than the Manufacturer or an authorized service representative of the Manufacturer; or; Adaptations or 

accessories other than those manufactured or provided by the Manufacturer have been made or attached to the product 

which, in the determination of the Manufacturer, shall have affected the performance, safety or reliability of the product; 

or; The product’s original serial number has been modified or removed. 

NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY 

PARTICULAR USE, APPLIES TO THE PRODUCT. MANUFACTURER’S MAXIMUM LIABILITY HEREUNDER SHALL BE THE 

AMOUNT PAID BY THE END USER FOR THE PRODUCT.

Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or loss of revenue or proper-

ty, inconvenience, or interruption in operation experienced by the end user due to a malfunction in the purchased product. 

No warranty service performed on any product shall extend the applicable warranty period.

This warranty extends only to the original end user and is not assignable or transferable. This warranty is governed by the 

laws of the State of California.

For more information or technical support please 

refer to our website 

www.phnxaudio.com

email us at [email protected]

or call (818) 937-4779

Phoenix Audio Technologies, 2934 N. Naomi Street, Burbank, CA 91504 

Telephone: (818) 937-4774, Fax: (818) 230-9116, [email protected]

Summary of Contents for DUET EXECUTIVE

Page 1: ...USER MANUAL DUET EXECUTIVE USB DESKTOP SPEAKERPHONE ...

Page 2: ...out of an aluminum body which makes it exceptionally durable and great for travel Its plug and play design makes it extremely user friendly and eliminates the need for additional driver installations in order to use The Duet Executive which is the dual USB and phone model of the Duet family is a desktop solution that is compatible with almost any telephone smartphone tablet as well as Voice over I...

Page 3: ...ons Skype Vidyo etc Using the USB cable provided plug the mini USB side of the cable into the Duet located on the connector panel below the unit Plug the USB end of the cable into any USB port on your computer RJ11 Connector 2 5mm Standard Phone Headset Jack Mini USB Connector 3 5mm Stereo Headphone External Speaker Connector 2 1 ...

Page 4: ...t the process with the black cable Plug the RJ11 cable into the Duet and plug the other end of the RJ11 into the RJ11 jack on your phone 2 5mm Connector telephone cellular phone If your device has a 2 5mm jack you will need to use the RJ11 to 2 5mm cable Plug the RJ11 end into the Duet and the 2 5mm end into the device 3 5mm Connector 4 pin for smartphone tablet Using the RJ11 to 2 5mm cable plug ...

Page 5: ...te the microphone not the speaker To mute the speaker just use the volume buttons to decrease the volume till no sound is audible The volume buttons will control the level of audio heard from the speaker and not the sensitivity of the Duet s microphone To adjust the microphone volume level use the Phoenix Audio Setup Utility which can be found on our website Output gain controls the level sensitiv...

Page 6: ...onnector panel can be used to connect any type of amplified speakers or stereo headphones The external speakers headphones will be used by the Duet to play sound and the Duet s internal speaker will be muted NOTE When connecting the Duet Executive to external speakers the Executive will also send your telephone s audio to the external speaker or headphones While the internal Executive s speaker is...

Page 7: ...dphones How to Daisy Chain multiple units Connect Duet 1 to your communication link PC telephone or both Take the RJ11 to 2 5mm cable and plug the 2 5mm end of the cable into Duet 1 and the RJ11 into Duet 2 Plug the Dummy Plug into Duet 1 s 3 5mm jack Setup output gain through the Phoenix Audio Technologies Setup Utility 0dB gain Power Duet 2 using the supplied power adapter you can also power it ...

Page 8: ...can bridge the two connections which will allow you and both parties to communicate freely with each other This feature is very convenient if you are on a VoIP call and want to patch in a person that has no access to a computer Simply call him her using your telephone while keeping the VoIP call active ...

Page 9: ...pplications when external speakers are connected Plugging in external speakers will automatically turn off the internal loudspeaker Audio 100 Full duplex performance No attenuation either way during full duplex Acoustic echo cancellation 40 dB High end performance conforms to ITU T G 167 standard Noise cancellation 10dB Residual echo is suppressed to the environment noise level to prevent artifici...

Page 10: ...ase date for a warranty claim and display the RMA number on the outside of the shipping package THIS WARRANTY IS VOID IF The product has been damaged by negligence accident act of God or mishandling or has not been operated in accor dance with the procedures described in the operating and technical instructions or The product has been altered or repaired by other than the Manufacturer or an author...

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