Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/XENIUMDB989LVL1/0025/MLD/MLD
Revision : 2
Date : 19/06/2000
Page 3 out of 24
1.0 PURPOSE--------------------------------------------------------------------------------------------------------------------------------------4
2.0 SCOPE------------------------------------------------------------------------------------------------------------------------------------------4
3.0 REFERENCE----------------------------------------------------------------------------------------------------------------------------------4
4.0 GLOSSARY/ACRONYM LIST-----------------------------------------------------------------------------------------------------------4
5.0 TEST EQUIPMENT AND TOOLS------------------------------------------------------------------------------------------------------4
6.0 TEST AND INSPECTION PLAN--------------------------------------------------------------------------------------------------------5
6.1 U
SER
I
NTERFACE
T
EST
................................................................................................................................................................5
6.2 RF T
EST
...................................................................................................................................................................................5
7.0 BEFORE STARTING-----------------------------------------------------------------------------------------------------------------------6
7.1 D
ESCRIPTION
OF
THE
TRANSCEIVER
................................................................................................................................................6
7.2 D
ESCRIPTION
OF
THE
DISPLAY
.......................................................................................................................................................7
7.3 U
SING
T
HE
C
AROUSEL
...............................................................................................................................................................8
7.4 I
NSERTING
THE
MICRO-SIM
CARD
.............................................................................................................................................8
7.5 I
NSERTING
ON
THE
BATTERY
.........................................................................................................................................................9
7.6 R
EMOVING
THE
BATTERY
..............................................................................................................................................................9
7.7 C
HARGING
THE
BATTERY
..............................................................................................................................................................9
8.0 TEST PROCEDURES---------------------------------------------------------------------------------------------------------------------10
8.1 I
NITIAL
F
UNCTIONAL
CHECK
FOR
TCD989/J XENIUM..............................................................................................................10
8.2 RF TEST...............................................................................................................................................................................13
8.3 C
HARGING
IGN (I
GNITION
) – B
ATTERY
......................................................................................................................................15
9.0 ASSEMBLY / DISMANTLEMENT PROCEDURES----------------------------------------------------------------------------15
9.1 D
ISMANTLEMENT
......................................................................................................................................................................16
9.2 A
SSEMBLY
...............................................................................................................................................................................16
10.0 DEFAULTS SETTINGS-----------------------------------------------------------------------------------------------------------------16
10.1 R
ESET
CUSTOMER
PARAMETERS
. ...............................................................................................................................................16
10.2 U
SE
OF
THE
GSM
STRING
*#RSAV*#
OR
*#7728*#.............................................................................................................16
11.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS-------------------------------------------------------------17
11.1 T
HE
PHONE
DOES
NOT
SWITCH
ON
..............................................................................................................................................17
11.2 C
HARGE
DOES
NOT
START
OR
NO
DETECTION
OF
THE
CHARGER
.......................................................................................................17
11.3 T
HE
DISPLAY
SHOWS
“N
O
SIM
CARD
. P
LEASE
INSERT
YOUR
SIM
CARD
.”
OR
“SIM FAILURE” .................................................17
11.4 D
ISPLAY
PROBLEMS
.................................................................................................................................................................18
11.5 B
UZZER
PROBLEMS
..................................................................................................................................................................18
11.6 N
O
SOUND
IN
L
OUDSPEAKER
....................................................................................................................................................18
11.7 C
OMMUNICATION
PROBLEMS
.....................................................................................................................................................18
11.8 D
EFECTIVE
ANTENNA
...............................................................................................................................................................18
11.9 K
EYBOARD
PROBLEMS
.............................................................................................................................................................18
11.10 P
ROBLEMS
TO
SEND
SMS
MESSAGES
.......................................................................................................................................18
12.0 RECOMMENDED PART LIST- TCD 989 XENIUM DB------------------------------------------------------------------------18
12.1 C
OMMON
PARTS
–
OUT
OF
WARRANTY
........................................................................................................................................18
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PCC/VY/691/E/XENIUM989/0025/MLD/MLD