Frequently asked questions
1
Why does the shaver not shave as well as it
used to?
The washing machine may not have cleaned the
shaver properly, because the cleaning fluid in the
cleaning chamber is soiled or the cleaning fluid
level is too low. Clean the shaver thoroughly
before you continue shaving. If necessary, clean
and refill the cleaning chamber (see chapter
‘Cleaning and maintenance’).
Long hairs may obstruct the shaving heads. Clean
the cutters and guards with the brush supplied
(see chapter ‘Cleaning and maintenance’).
The shaving heads may be damaged or
worn. Replace the shaving heads (see chapter
‘Replacement’).
2
Why does the shaver not work when I press
the on/off button?
The battery may be empty. Recharge the battery
(see chapter ‘Charging’).
The shaver may not be connected to the mains.
Put the appliance plug in the shaver and put the
powerplug in the wall socket.
3
Why does the shaving unit come off the
shaver?
The shaving unit may not be placed correctly.
Put the shaving unit back onto the shaver by
inserting the hinge into the slot in the rim of the
hair chamber. Then push the shaving unit home
until it locks into place (‘click’).
4
Why is the shaver not entirely clean after I
have cleaned it in the washing machine?
The cleaning fluid in the cleaning chamber may
be soiled. Empty and rinse the cleaning chamber.
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