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www.philips.com/Sonicare 

©2021 Koninklijke Philips N.V. (KPNV).  

All rights reserved. Philips and the Philips shield 

are trademarks of KPNV. Sonicare and the 

Sonicare logo are trademarks of Philips  

Oral Healthcare, LLC and/or KPNV. 

©2021 Koninklijke Philips N.V. (KPNV).  

保留所有权利。 飞利浦及飞利浦盾牌标志是 KPNV  

的商标。 Sonicare 和 Sonicare 徽标是 Philips  

Oral Healthcare, LLC 和/或 KPNV 的商标。 

©2021 Koninklijke Philips N.V. (KPNV)。  

版權所有。 飛利浦及飛利浦盾牌標誌為 KPNV  

的商標。 Sonicare 及 Sonicare

標誌為飛利浦口腔保健公司和/或 KPNV 的商標。

300007376853 (2021-11-16)

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English

Introduction

Congratulations on your purchase and welcome 

to Philips! To fully benefit from the support 

that Philips offers, register your product at 

www.philips.com/welcome

Important safety information

Only use the product for its intended purpose. Read 

this important information carefully before you use 

the product and its batteries and accessories, and save 

it for future reference. Misuse can lead to hazards or 

serious injuries.

DANGER

 

-

Keep the charger and/or UV travel case away  

from water.

 

-

After cleaning, make sure the charger and/

or UV travel case is completely dry before you 

connect it to the wall socket.

WARNINGS

 

-

This appliance can be used by children and 

persons with reduced physical, sensory or mental 

capabilities or lack of experience and knowledge 

if they have been given supervision or instruction 

concerning use of the appliance in a safe way and 

understand the hazards involved. Cleaning and 

user maintenance shall not be made by children 

without supervision.

 

-

Children shall not play with the appliance.

 

-

Keep the UV travel case out of the reach of 

children at all times.

 

-

Stop using the UV travel case if the UV LED 

remains on when the travel case is open. UV light 

can be harmful to the human eye and skin.

 

-

If the appliance is damaged in any way (brush 

head, toothbrush handle or charger), stop using it.

 

-

The USB cord cannot be replaced. If the USB cord is 

damaged, discard the charger.

 

-

Always replace the charger with one of the 

original type in order to avoid a hazard.

 

-

This appliance contains no user-serviceable 

parts. If the appliance is damaged, stop using it 

and contact the Consumer Care Center in your 

country (see ‚Warranty and support‘). If the cord 

is damaged, replace the charger and/or UV travel 

case with a new one.

 

-

Keep the cord away from heated surfaces.

 

-

Do not use the charger and/or UV travel case 

outdoors or near heated surfaces.

CAUTION

 

-

Do not clean the brush head, handle, or charger in 

the dishwasher.

 

-

If you have had oral or gum surgery in the previous 

2 months, consult your dentist before you use this 

appliance.

 

-

Consult your dentist if excessive bleeding occurs 

after using this appliance or if bleeding continues 

to occur after 1 week of use. Also consult your 

dentist if you experience discomfort or pain when 

you use this appliance.

 

-

This Philips appliance complies with the safety 

standards for electromagnetic devices. If you have 

a pacemaker or other implanted device, contact 

your doctor or the appliance manufacturer of the 

implanted appliance prior to use.

 

-

If you have medical concerns, consult your doctor 

before you use this appliance.

 

-

This appliance has only been designed for 

cleaning teeth, gums and tongue. Do not use it 

for any other purpose. Stop using the appliance 

and contact your doctor if you experience any 

discomfort or pain.

 

-

This appliance is a personal care device and is not 

intended for use on multiple patients in a dental 

practice or institution.

 

-

Do not use other brush heads than the brand that 

came with your Philips Sonicare 3200 Series.

 

-

Stop using a brush head with crushed or bent 

bristles. Replace the brush head every 3 months or 

sooner if signs of wear appear.

 

-

Only use this product for its intended purpose 

as shown in this user manual. Misuse can lead to 

hazards or serious injuries.

 

-

Only use original Philips accessories or 

consumables. Only use charger 9303000002

 

-

Charge, use and store the product at a 

temperature between 0 °C and 40 °C.

 

-

Keep product and batteries away from fire and 

do not expose them to direct sunlight or high 

temperatures.

 

-

If the product becomes abnormally hot or smelly, 

changes color or if charging takes longer than 

usual, stop using and charging the product and 

contact Philips.

 

-

Do not place products and their batteries in 

microwave ovens or on induction cookers.

 

-

Do not open, modify, pierce, damage or dismantle 

the product or battery to prevent batteries 

from heating up or releasing toxic or hazardous 

substances. Do not short-circuit, overcharge or 

reverse charge batteries.

 

-

If batteries are damaged or leaking, avoid contact 

with the skin or eyes. If this occurs, immediately 

rinse well with water and seek medical care.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable 

standards and regulations regarding exposure to 

electromagnetic fields.

Your Philips Sonicare (Fig. 1)

1  Travel cap

2  Brush head

3 Handle

4  Power on/off and mode button

5  Brushing modes

6  Battery indicator

7 Charger

8  UV travel case (HX2471/04 only)

9  USB-C cable (HX2471/04 only)

Note: Appearance may slightly differ, depending on 
the model.
Note: Power adapter not included. Only use 5V 
IPX4 adapter. It is recommended to use a Philips 
adapter; see the Philips website for current 
information.

Getting started

Attaching the brush head

1  Align the brush head so the bristles point in the 

same direction as the front of the handle.

2  Press the brush head down onto the metal shaft 

until there is a small 1-2mm gap. (Fig. 3)

Note: It is normal to see a slight gap between the 
brush head and the handle (Fig. 3). This allows the 
brush head to vibrate properly.

Charging your Philips Sonicare

1  Place the power toothbrush handle on the charger 

(Fig. 4).

2  Connect the charger to a 5V USB wall adapter.

3  Your toothbrush continues to charge until it is fully 

charged.

 

-

When the toothbrush is charging, the battery 

indicator pulsates green.

 

-

When fully charged, the battery indicator will 

light up solid green for 30 seconds before 

turning off.

Note: It can take up to 10 hours to fully charge the 

battery, but you can use the toothbrush before it is 

fully charged.

Using your Philips Sonicare 

toothbrush

If you are using your Sonicare toothbrush for the 

first time, it is normal to feel more vibration than 

when using a non-electric toothbrush. It is common 

for first time users to apply too much pressure. Only 

apply gentle pressure and let the toothbrush do the 

brushing for you. Please follow brushing instructions 

below for the best experience.

Brushing instructions

1  Wet the bristles and apply a small amount of 

toothpaste.

2  Place the toothbrush bristles against the teeth at 

a slight angle (45 degrees) (Fig. 5), pressing gently 

to make the bristles reach the gumline or slightly 

beneath the gumline. 
Note: Do not turn on the toothbrush until the 

brush head is against your teeth.

3  Press the power on/off button to turn on the 

Philips Sonicare.
Note: Keep the center of the brush in contact with 

the teeth at all times.

4  Gently keep the bristles placed on the teeth and 

in the gumline. Brush your teeth with small back 

and forth motion so the bristles reach between 

the teeth. Continue this motion throughout your 

brushing cycle.
Note: The bristles should slightly flare. Do not 

scrub. It is not recommended to scrub as you 

would with a manual toothbrush.

5  To clean the inside surfaces of the front teeth, tilt 

the brush handle semi-upright and make several 

vertical overlapping brushing strokes on each 

tooth (Fig. 6).
Note: To make sure you brush evenly throughout 

the mouth, divide your mouth into 4 sections using 

the Quadpacer feature (see chapter ‘Features’).

6  Begin brushing in section 1 (outside upper teeth) 

and brush for 30 seconds before you move to 

section 2 (inside upper teeth). Continue brushing 

in section 3 (outside lower teeth) and brush for 

30 seconds before you move to section 4 (inside 

lower teeth) (Fig. 7).

7  After you have completed the brushing cycle, you 

can spend additional time brushing the chewing 

surfaces of your teeth and areas where staining 

occurs. You can also brush your tongue, with the 

toothbrush turned on or off, as you prefer (Fig. 8).
Note: To switch off the power toothbrush, hold 

down the power button for 3 seconds or more.

Your Philips Sonicare toothbrush should be safe to 

use on braces (brush heads wear out sooner when 

used on braces) and dental restorations (fillings, 

crowns, veneers) if they are properly adhered and not 

compromised. If a problem occurs, please follow up 

with a dental professional.

Battery status

This Philips Sonicare toothbrush is designed to provide 

at least 60 brushing sessions after fully charged for 

10 hours, each session lasting 2 minutes. 

When the battery is low, the battery indicator starts 

to flash. 

Note: When the battery is completely empty, the 
toothbrush switches off. Place the handle on the 
charger to charge it.
Note: To keep the battery fully charged at all times, 
you may keep your Philips Sonicare toothbrush on 
the charger when not in use.
Note: Battery usage time is expected to reduce 
over product life time.

Features

Brushing modes

Your power toothbrush is equipped with five different 

modes:

Clean 

For exceptional everyday clean. (2 minutes).

Gum Care

Gentle cleaning of gums (2 minutes)

White

Removes stains on teeth (2 minutes)

Sensitive

Gentle cleaning for sensitive gums and teeth 

(2 minutes).

Refresh

Quick cleaning (1 minute)

Note: When you use the toothbrush for the first 
time, the default mode is ‚clean‘.

To toggle between the brushing modes: 

 

-

Press the power button once to turn on the 

toothbrush.

 

-

Press a second time 

within 3 seconds

 to change 

the brushing mode.

 

-

After the toothbrush has been on five seconds,  

if you want to change modes, you‘ll need to turn 

the toothbrush off, then on and press the power 

button 

within 3 seconds.

Smartimer

The Smartimer indicates that your brushing cycle is 

complete by automatically turning off the toothbrush 

at the end of the brushing cycle.

Dental professionals recommend brushing no less 

than 2 minutes twice a day.

Note: The timer for Refresh mode is 1 minute.

Quadpacer

The Quadpacer is an interval timer that has a short 

pause every 30 seconds (15 seconds in the Refresh 

mode) to remind you to brush the 4 sections of your 

mouth evenly and thoroughly (Fig. 7).

Cleaning

You should clean your Philips Sonicare toothbrush 

regularly to remove toothpaste and other residue. 

Failure to clean your Philips Sonicare toothbrush may 

result in an unhygienic product and damage to it may 

occur.

Warning: Do not clean brush heads, the handle 

or the charger in the dishwasher.
Warning: Do not clean with boiling hot water.

Toothbrush handle

1  Remove the brush head and rinse the metal shaft 

area with warm water (Fig. 9). Make sure you 

remove any residual toothpaste.

Caution: Do not push on the rubber seal on the 

metal shaft with sharp objects, as this may cause 

damage.

2  Wipe the entire surface of the handle with a damp 

cloth.

Note: Do not tap the handle on the sink to remove 
excess water.

Brush head

1  Rinse the brush head and bristles after each use 

(Fig. 10).

2  Remove the brush head from the handle and rinse 

the brush head connection with warm water at 

least once a week. Rinse the travel cap as often as 

needed.

Charger

1  Unplug the charger before you clean it.

2  Wipe the surface of the charger with a damp cloth.

Storage

If you are not going to use the product for a long 

time, unplug it, clean it (see chapter ‚Cleaning‘) and 

store it in a cool and dry place away from direct 

sunlight.

Replacement

Brush head

Replace Philips Sonicare brush heads every 3 months 

to achieve optimal results. Use only Philips Sonicare 

Gentle White brush heads compatible with Philips 

Sonicare 3200 Series handle.

 Troubleshooting

This chapter summarizes the most common problems 

you could encounter with the appliance. If you are 

unable to solve the problem with the information 

below, visit 

www.philips.com/support

 for a list of 

frequently asked questions or contact the Consumer 

Care Center in your country.

Problem

Possible cause Solution

I cannot fully 

attach the brush 

head. There is 

a gap between 

the brush head 

and handle.

This is normal. 

A small gap 

is necessary 

to allow 

movement in 

order to deliver 

the vibrations 

needed to clean 

your teeth. 

My Philips 

Sonicare 

toothbrush 

vibration is less 

powerful than 

before

The brush head 

is too close to 

the body of the 

handle

Remove the 

brush head 

from the handle 

and re-set it on 

the metal shaft 

leaving small 

gap. (1-2mm)

I have charged 

my toothbrush, 

but it only 

works for a 

short time

The toothbrush 

handle is not 

placed vertically 

on the charger, 

resulting in no 

charge

Place handle 

vertically on 

charger base 

and make sure 

the charger is 

plugged in.

The toothbrush 

stops working

The battery is 

empty

Charge the 

toothbrush 

handle on the 

charger.

The UV travel 

case is not 

working 

(HX2471/04 

only).

Ensure the 

cover is closed, 

ensure UV 

travel case is 

connected 

to the power 

adapter.

Recycling

 

-

This symbol means that electrical products and 

batteries shall not be disposed of with normal 

household waste.

 

-

Follow your country’s rules for the separate 

collection of electrical products and batteries.

Removal of built-in rechargeable battery

The built-in rechargeable battery must only be 

removed by a qualified professional when the 

appliance is discarded. Before removing the battery, 

make sure that the appliance is disconnected from the 

wall socket and that the battery is completely empty.

Take any necessary safety precautions when 

you handle tools to open the appliance and 

when you dispose of the rechargeable battery.
When you handle batteries, make sure that 

your hands, the product and the batteries are 

dry.
To avoid accidental short-circuiting of batteries 

after removal, do not let battery terminals 

come into contact with metal objects (e.g. 

coins, hairpins, rings). Do not wrap batteries in 

aluminum foil. Tape battery terminals or put 

batteries in a plastic bag before you discard 

them.

Only remove the rechargeable battery when you 

discard the product. Before you remove the battery, 

make sure that the product is disconnected from the 

wall socket and that the battery is completely empty.

1  Remove the inner body from the handle.

2  Remove the rechargeable battery from the inner 

body.

Warranty and support

If you need information or support, please visit 

www.philips.com/support 

or read the international 

warranty leaflet.

Warranty restrictions

The terms of the international warranty do not cover 

the following:

 

-

Brush heads.

 

-

Damage caused by use of unauthorized 

replacement parts.

 

-

Damage caused by misuse, abuse, neglect, 

alterations or unauthorized repair.

 

-

Normal wear and tear, including chips, scratches, 

abrasions, discoloration or fading.

MONTANA-mid_300007376853_DFU-ROW-CHINA_LEALFET_foldedA7_BW.indd   1-6

MONTANA-mid_300007376853_DFU-ROW-CHINA_LEALFET_foldedA7_BW.indd   1-6

18-11-21   15:26

18-11-21   15:26

Summary of Contents for sonicare 3200 Series

Page 1: ...3200 Series ...

Page 2: ...1 2 3 4 5 6 8 9 7 2 4 3 1 1 2 5 8 3 6 9 4 7 10 ...

Page 3: ... or pain when you use this appliance This Philips appliance complies with the safety standards for electromagnetic devices If you have a pacemaker or other implanted device contact your doctor or the appliance manufacturer of the implanted appliance prior to use If you have medical concerns consult your doctor before you use this appliance This appliance has only been designed for cleaning teeth g...

Page 4: ...the inside surfaces of the front teeth tilt the brush handle semi upright and make several vertical overlapping brushing strokes on each tooth Fig 6 Note To make sure you brush evenly throughout the mouth divide your mouth into 4 sections using the Quadpacer feature see chapter Features 6 Begin brushing in section 1 outside upper teeth and brush for 30 seconds before you move to section 2 inside u...

Page 5: ...re it in a cool and dry place away from direct sunlight Replacement Brush head Replace Philips Sonicare brush heads every 3 months to achieve optimal results Use only Philips Sonicare Gentle White brush heads compatible with Philips Sonicare 3200 Series handle Troubleshooting This chapter summarizes the most common problems you could encounter with the appliance If you are unable to solve the prob...

Page 6: ...rgeable battery when you discard the product Before you remove the battery make sure that the product is disconnected from the wall socket and that the battery is completely empty 1 Remove the inner body from the handle 2 Remove the rechargeable battery from the inner body Warranty and support If you need information or support please visit www philips com support or read the international warrant...

Page 7: ...re and the Sonicare logo are trademarks of Philips Oral Healthcare LLC and or KPNV 2021 Koninklijke Philips N V KPNV 保留所有权利 飞利浦及飞利浦盾牌标志是 KPNV 的商标 Sonicare 和 Sonicare 徽标是 Philips Oral Healthcare LLC 和 或 KPNV 的商标 2021 Koninklijke Philips N V KPNV 版權所有 飛利浦及飛利浦盾牌標誌為 KPNV 的商標 Sonicare 及 Sonicare 標誌為飛利浦口腔保健公司和 或 KPNV 的商標 300007376853 2021 11 16 ...

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