6.
Troubleshooting
Problem
Cause
Solution
The operating system stops
responding after restart
Using the Philips SpeechMike together
with certain USB hubs may cause the op-
erating system to stop responding when
the computer is started.
Unplug the SpeechMike before starting
the PC and reconnect it afterwards. We
recommend replacing the USB hub or
connecting your SpeechMike directly
to the USB port of the computer.
The SpeechMike is com-
pletely without function
Some computer providers limit the output
power of USB ports to 100mA. These ports
may not provide enough power for the
SpeechMike to function properly.
Connect the SpeechMike via a self-
powered hub.
The SpeechMike is connec-
ted to the computer but
sound will play on the com-
puter’s speaker only
SpeechMike is not selected as the default
playback device.
In the Windows sound settings, select
SpeechMike as the default playback
device.
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