Philips SmartClick YS527, User Manual

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Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit
www.philips.com/
support
for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The
appliance
does not
work, even
though it is
connected
to the mains.
This appliance is not
designed to be used
directly from the mains.
Remove the adapter from
the wall socket and the small
plug from the appliance.
You can now switch on the
appliance again.
The
appliance
does not
shave as well
as it used to.
The shaving heads are
damaged or worn.
Replace the shaving heads.
See chapter ‘Replacement’.
The shaving heads are
dirty.
Clean the cutters and
guards with the cleaning
brush supplied. See chapter
‘Cleaning and maintenance’.
Long hairs obstruct the
shaving heads.
Clean the cutters and
guards with the cleaning
brush supplied. See chapter
‘Cleaning and maintenance’.
Shaving foam or shaving
gel has accumulated in
the shaving heads.
Rinse the shaving heads
thoroughly with a sufficient
amount of water.
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