Philips SCF285SCF284, User Manual, Page: 11 / 108

Frequently asked questions
This chapter lists the questions most frequently asked about the appliance. If you cannot find the
answer to your question, contact the Consumer Care Centre in your country.
Question Answer
Why does water flow out of
the steriliser?
You may have poured too much water into the steriliser.
Do not pour more than 100ml water in the water reservoir.
Why are there white spots in
the water reservoir, the baskets
or the lid?
Scale build-up is normal and occurs more quickly in hard water
areas. Descale the appliance regularly (see chapter ‘Descaling’).
Why does a lot of steam
escape from under the lid?
Check if the lid has been placed on the basket properly.
Why does the sterilisation
process take so long?
You may have poured too much water into the steriliser
(see chapter ‘Using the appliance’). The number of items placed
in the baskets and the number of baskets used determine the
actual sterilisation time.
Why is the sterilisation process
so short?
You may have poured too little water into the steriliser
(see chapter ‘Using the appliance’).
Why does the appliance start
to heat up immediately when I
plug it in?
You have pressed the power-on button before you plugged in
the appliance. When you press the power-on button before
you put the plug in the wall socket, the steriliser starts
operating immediately when you plug it in.
SCF285/SCF284: Why can’t I
restart the appliance.
The appliance does not work for 10 minutes after a sterilising
cycle, it needs to cool down first. Wait for 10 minutes, before
you switch on the appliance again.
SCF287/SCF286: Why doesn’t
the ready light go out, when I
restart the appliance?
The appliance does not work for 10 minutes after a sterilising
cycle, it needs to cool down first. Wait for 10 minutes,
before you switch on the appliance again.
ENGLISH
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