SC2001/00
FAQs - Project SC2001 - Philips Lumea
APPLIANCE
30. Why doesn’t my appliance work anymore?
- First, check whether the battery is charged.
- Make sure the appliance is no longer connected to the mains. If it is, remove the small plug from the appliance socket and
take out the adapter from the wall socket.
- Make sure that the appliance is not defective. If you are unsure about the status of the appliance please contact the Costumer
Care Center in your country, your Philips dealer or a Philips service centre.
31. Why am I not able to release a fl ash while Philips Lumea IPL hair removal system is still turned on (the cooling fan is working)?
- Check that you have placed the appliance properly on your skin. Correct application is when all contact switches are in
complete contact with your skin. When this happens you should be able to see the green “Ready-to-fl ash” light turned on.
Only then will the device release a fl ash, (see
Philips Lumea user manual
).
- It is possible that the overheat protection may have switched on. This maybe why the cooling fan is still working but you are
not able to fl ash. Leave the appliance switched on and wait approximately 15 minutes before trying to use it again.
The cooling fan accelerates the cooling down of the appliance.
- Allow a few seconds for the appliance to reload before each fl ash.
32. The “ready-to-fl ash” light is turned on, but I am not able to fl ash. What should I do?
- Lift the appliance and place it onto your skin again. Make sure all contact switches are fully in contact with the skin.
When you’ve done this, press the fl ash button.
- Reset the appliance by switching it off and on again.
33. Is it normal that the appliance becomes warm during use?
- Yes, it is normal that the appliance becomes warm when used for longer periods of time.
34. Why does the appliance switch off completely when I am using it?
- The battery pack may be empty. Check to ensure that batteries have been fi tted.
35. What parts of the appliance can be replaced?
- The adapter, the pouch and the removable window can be replaced.
36. What should I do if I drop the appliance?
- If a part of the device is broken or if you think something inside the appliance may be damaged, for instance because the
appliance makes a strange noise, take your appliance to your dealer or to the nearest Philips service center or contact the
Consumer Care Center in your country. We’re sorry but damage caused by dropping the appliance is not covered by the
guarantee.
37. How can I optimize the lifetime of my appliance?
- Look after your Philips Lumea to optimize its lifetime.
- Clean the appliance after every use according to the instructions provided in the
user manual
.
- Even if you do not use the appliance for long periods, fully charge the battery every three to four months.
- Try to limit use of the appliance to just one person. Use by more than one person or more frequent use than indicated in the
user manual
can adversely affect the effi cacy of the appliance.
38. Are there any contraindications, warnings or cautions with regard to the use of the appliance?
- Your safety is our priority and this appliance has been developed with your safety in mind. However, there are certain
conditions that are a contraindication for use of this appliance. Please read the warnings and cautions in the chapter
‘Important’ of the
user manual
carefully before you start using the appliance.
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