Guarantee restrictions
The shaving heads (cutters and guards) are not covered by the terms of
the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit
www.philips.com/support
for a list of
frequently asked questions or contact the Consumer Care Centre in
your country.
Problem
Possible cause
Solution
The shaver does not
work when I press the
on/off button.
The shaver it still attached to
the mains. For safety reasons,
the shaver can only be used
cordlessly.
Unplug the shaver and press the on/off
button to switch on the shaver.
The rechargeable battery is
empty.
Recharge the battery (see chapter
‘Charging’).
The travel lock is activated.
Press the on/off button for 3 seconds to
deactivate the travel lock.
The shaver does not
shave as well as it used to.
The shaving heads are damaged
or worn.
Replace the shaving heads (see chapter
‘Replacement’).
Hairs or dirt obstruct the
shaving heads.
Clean the shaving heads(see chapter
‘Cleaning and maintenance’).
Clean the shaver thoroughly before you
continue shaving (see chapter ‘Cleaning
and maintenance’).
I replaced the shaving
heads, but the
replacement reminder is
still showing.
You have not reset the shaver.
Reset the shaver by pressing the
on/off button for approx. 7 seconds
(see chapter ‘Replacement’).
A shaving head symbol
has suddenly appeared
on the display.
This symbol is a replacement
reminder.
Replace the shaving heads (see chapter
‘Replacement’).
An exclamation mark has
suddenly appeared on
the display while charging.
The shaver is overheated.
Disconnect the shaver from the mains for
approx. 10 minutes.
An exclamation mark,
replacement reminder
and the cleaning reminder
have suddenly appeared
on the display.
The shaving heads are soiled or
damaged.
Replace (see chapter ‘Replacement’) or
clean the shaving heads (see chapter
‘Cleaning and maintenance’).
ENGLISH
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