24
Troubleshooting
This chapter summarises the most common
problems you could encounter with the
appliance. If you are unable to solve the
problem with the information below, contact
the Consumer Care Centre in your country.
Problem
Possible cause
Solution
The shaver
does not
shave as well
as it used to
do.
The shaving
heads are dirty.
You have not
cleaned the
shaver well
enough or
you have not
cleaned it for a
long time.
Clean the shaver thoroughly
before you continue shaving.
See chapter ‘Cleaning and
maintenance’.
Long hairs
obstruct the
shaving heads.
Clean the cutters and
guards with the cleaning
brush supplied. See chapter
‘Cleaning and maintenance’,
section ‘Every two months:
shaving heads’.
The shaving
heads are
damaged or
worn.
Replace the shaving heads.
See chapter ‘Replacement’.
The shaver
does not
work when
I push the
on/off
slide upwards.
The battery is
empty.
Recharge the battery. See
chapter ‘Charging’.
ENGLISH