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Philips EP Series, Service Manual

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Philips EP Series 

Temporany solutions

Tape for service door

Before the shipment of the appliances, is required to apply 4 pcs of adhesive tape as shown in picture.
1.  Do not cover the water sensor area (in red)
2.  Do not leave any gap between the tape and the corner (green arrows)

Espresso Philips Service Center (EPSC)

EPSC is the Service tool to upload the software on the machine and run the diagnostic mode.
It can be downloaded from the following link: 

https://www.epsc.philips.com/ServiceCenterPortal/

The application can be used only in combination with the Saeco Programming Device: 
Cod. 

996530009845 “KIT PROGRAMMER SERKIT SSC2”

. 

A new cable 

421946047151 “WIRING SERPROG OMN PROGRAMMER ASSY.” 

is required.

They can be ordered as spare parts.
All details related to the registration and operation are explained in the enclosed Quick start guide
(QSG).

Espresso Philips Service Center– Quick Start Guide

Press the icon to view the document
To open the attached document is necessary to save the service manual on your PC

.

The main Diagnostic Parameters description is available on the GDA_114331.

In order to connect the machine to the PC, we need to remove the back panel, which will expose the complete 
mainboard

REMEMBER: The board is working at 230V

Please take extra care before you start to open the machine or connect/disconnect the programmer cable, as 
till the USB programmer, high voltage is going through
 

Functions/features explanation

Functions/features explanation

Summary of Contents for EP Series

Page 1: ...Philips EP 1200 series 2200 series 3200 series ...

Page 2: ... WxDxH Maintenance products Descaler 996530067222 Jar of Grease 132253695601 Silicone grease 996530045784 Production date or serial number Optional accessories AquaClean water filter CA6903 Descaling solution CA6700 Brew group grease HD5061 Coffee oil remover tablets CA6704 General information 3 Technical information Maintenance products Production date or serial number Optional accessories Overvi...

Page 3: ...4 5 Philips EP Series Overview CMF classic milk frother Latte Go CMF Latte Go General information General information ...

Page 4: ...ng Standby Boiler OFF WATER TANK Description and values Water reserve pulses with water filter 125 ml 260 pulses Water reserve pulses with no water filter 125 ml 260 pulses Water reserve modifiable by Production Service departments NO Fill tank alarm YES Connect to water mains NO Description Notes Flathead screwdriver 0 2 Torx screwdriver T10 Pliers for Oetiker clamps Digital Thermometer Type K ac...

Page 5: ...se semi skimmed UHT milk with a fat percentage between 1 5 1 8 b Milk is cooled between 4 8 C refrigerator temperature c Use a plastic transparent measuring beaker which can hold min 250mL with an inner diameter of 70mm d Use a digital thermometer see picture 2 page 8 e g type K probe diameter max 2mm see picture 3 page 8 Depending on the frothing system the applicable specification need to be sel...

Page 6: ... separation between liquid and cream Operating logic Switching on When the machine is switched on the gear motor repositions itself as follows It acts on microswitch 1 The gear motor changes its rotation direction and moves upwards again by approx 1 2 mm The boiler begins to heat the water for approx 45 sec in order to reach the optimal temperature established by the software The gear motor is pow...

Page 7: ...are mixed at high speed resulting in a dense silky smooth milk foam Steam flows into the LatteGo The two LatteGo parts clicked together create a channel in which steam pressure sucks up milk througt the hole at the bottom of the container 1 Steam inlet 2 Complete LatteGo milk container assy 1 Water low message water reserve Function The water level is monitored by a capacitive sensor located one t...

Page 8: ...splay shows The icon flashing quickly It means 0 After a maximum of 110 L of water supplied the flashing light turn off and the machine needs to be descaled Descaling request Descaling frequency in AQUACLEAN The first activation must make before you ve paid up to 5000ml products because mind thinks as if he had the filter Hardness Filter number Percentual on display 10 the icon flashes slowly enco...

Page 9: ...he housing 1 Make sure the power cable is unplugged 2 Take out the four screws and pull up the upper cover 3 When assemby the finger protection screw Up to SN TW901907111749 use torque force 1 2Nm 0 1 From SN TW901907111750 use torque force 0 8Nm 0 1 4 Take out the two screws in the back panel and remove it 5 To remove the two laterals panel take out 3 screws for each of them Disassembly and Reass...

Page 10: ...ps to remove the UI board protection 4 To re mount the UI start keeping inserted first the upper part of the cover then push it Make sure the 4 snaps are properly closed Removal of the Grinder 1 Pull out the grinder assy 2 Remove the electric connections Removal of the Electrovalves 1 For the upper EV pull outwards the valve holder 2 For the lateral EV take out the 2 screws then remove the valve D...

Page 11: ...en remove water connections Removal of the Mainboard 1 Remove all the electric connections 2 Keep pressing on the left holder to be able to release the board The mainboard contains several fixed wires which cannot be disconnected from the board The UI cable is also fixed to the mainboard To completely remove the mainboard from the appliance disconnect all fixed wires from their destination compone...

Page 12: ...r snap nock 2 2 Pull down the coffee spout then remove the pipe 3 Take out the 2 screws 4 Unsnap the click as shown in picture and pull the front case cover to remove it some force is needed 5 Remove the two screws to release the water spout Removal of the Microswitch 1 To remove the microswitch please take extra care slowly pulling it out from its place then remove the connections Disassembly and...

Page 13: ...B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 b Leds L1 O L2 O L3 O L4 O L5 O L6 O L7 O L8 O L9 O L10 O L11 O L12 O L13 O L14 O L15 O L16 O L17 O L18 O L19 B L20 O L21 O L22 O L23 O L24 R L25 R L26 R L27 O 2 Check the buzzer sound Level 2 In this level the operator can 1 Test all the loads a Move the Brew Unit upward and downward b Open Closed the EVs c Start the Pump d Start the Heater e Start the Grin...

Page 14: ...ther Lx toggle Short circuit in Leds or Buttons Change UI boad It s not possible to hear the sound The drive of the Buzzer or the Buzzer in the Main is damaged Change Main Board The sound is persistent The drive of the Buzzer or the Buzzer in the Main is damaged Change Main Board Press button B2 L1 O L2 O ON L2 OFF L2 damaged Change UI boad L2 O ON L2 wrong color Change UI boad Other Lx toggle Sho...

Page 15: ... Color code y W color White y R color Red y O color Orange Lx OFF Reaction of the appliance The led Lx switches Off Lx y ON Reaction of the appliance The led Lx switches On with a different color from the expected y FAILURE MODE Test Mode Omnia 0 1 2 3 nomeFile 20181030_TestMode_ Omnia_0 1 2 3_230V_v05 1 Nicola Laffi 2 nov 18 7 16 revNum Redatto Verificato Approvato SaveDate Pagina pagine 1 3 Leve...

Page 16: ... Omnia 0 1 2 3 nomeFile 20181030_TestMode_ Omnia_0 1 2 3_230V_v05 1 Nicola Laffi 2 nov 18 9 16 revNum Redatto Verificato Approvato SaveDate Pagina pagine If the BU is already moving to home then stop the movement damaged The drive of the motor in the Main is damaged Change Main Board BU blocked Check the BU Gears or motor not well assembled Check the assembly of the gear and motor BU move to Work ...

Page 17: ...ut of range TB damaged Change the TB The drive of the TB in the Main is damaged Change Main Board L11 O OFF L26 R Blink The TB has reached the max temperature Brew water to reduce the temperature And repeat the test The current is very low 0 5A Wiring of the TB not connected Check the wiring TCO open Change theTCOs Wiring of the TB damaged open Change the wiring TB damaged Change the TB The drive ...

Page 18: ... new autodose system Gr_time_aroma Light 3000 Grinding time for aroma 1 ms Gr_time_aroma Medium 3500 Grinding time for aroma 2 ms Gr_time_aroma Strong 4000 Grinding time for aroma 3 ms Coffe_Duct_empty TRUE Set grinder conduct clean used to increase grinding time for first grinding product next power on DebugGrinder FALSE If true machine enter in debug mode next power on Filter_autonomy 0 Autonomy...

Page 19: ...on the control panel go on and off to show that the rinsing phase is in progress 12 Wait until the machine stops dispensing water The descaling procedure is finished when the machine stops dispensing water 13 The machine will now heat up again When the lights in the drink icons light up continuously the machine is ready for use again 14 Install and activate a new AquaClean water filter in the wate...

Page 20: ... new cable 421946047151 WIRING SERPROG OMN PROGRAMMER ASSY is required They can be ordered as spare parts All details related to the registration and operation are explained in the enclosed Quick start guide QSG Espresso Philips Service Center Quick Start Guide Press the icon to view the document To open the attached document is necessary to save the service manual on your PC The main Diagnostic P...

Page 21: ... Functional test while the appliance is open linked to consumer complaint or what you may have detected Coffee Make e 2 cups at the same time Are the volumes equal Crema Blow on the coffee Does the crema come back together Is the crema colour correct Hazelnut Temperature Is the coffee temperature within spec refer SDA_97832 Steam Does the steam work Hot Water Does the hot water work Milk if applic...

Page 22: ...42 www philips com Philips EP Series 28 03 19 Version 1 0 Initial release Version history ...

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