Philips EM3E, Service Manual, Page: 26 / 120

Service Modes, Error Codes and Fault Finding GB 26 EM3E 5.
– M38.9: NTSC M signal received with video carrier on
38.9 MHz
• Line 19 - Audio System Gives information about the
audio system of the selected transmitter.
–
Sound Muted: No sound
– Dolby Pro Logic: Dolby Pro Logic sound received
– Mono: Mono sound received
– Stereo: Stereo sound received
– Dual I: Language I received
– Dual II: Language II received
– Digital Mono: Digital mono sound is received
– Digital Stereo: Digital stereo sound is received
– Digital Dual I: Digital language I is received
– Digital Dual II: Digital language II is received
• Line 20 - Tuned bit Gives information about the tuning
method of the stored pre-set. If a channel is found via
’automatic installation’ you will see the value 'Off'. When
you change this (automatically found) frequency via ‘fine
tune’ adjustment (installation menu - manual installation),
the displayed value will change to ‘On’. So when you see
the value ‘On’ in this line, it is an indication that the
received channel is a non-standard signal (e.g. of a
VCR).
• Line 21 - Speaker config. Gives the speaker
configuration settings. In case the set is a non-Dolby set,
it displays '0'. If it is a Dolby-set, it displays: 'FULL
INTERNAL', 'L/R EXTERNAL', 'SURROUND
EXTERNAL' or 'FULL EXTERNAL'. Change the speaker
configuration (for a Dolby-set), via the 'CURSOR LEFT'
and 'CURSOR RIGHT' keys on the RC-handset after
opening the ‘INSTALLATION’ menu and selecting
'SETUP'. Open the ‘INSTALLATION’ menu by pressing
the 'TIMER' and 'ENLARGE' buttons at the same time.
• Line 22 - Digital Sources Gives the configuration
setting for the digital source. It displays: 'FRONT', 'EXT1',
'EXT2', ‘EXT3’ or 'NONE'. If one of these is selected, the
starting point is a top quality signal on that input and a
number of settings are therefore changed automatically.
Change the digital source via the 'CURSOR LEFT' and
'CURSOR RIGHT' keys on the RC-transmitter after
opening the installation menu and selecting 'SETUP'.
The installation menu can be opened by pressing
'TIMER' and 'ENLARGE' at the same time.
How to exit CSM
Use one of the following methods:
•
After you press a key on the RC-transmitter (with
exception of the ‘CHANNEL’ and ‘VOLUME’ keys), or
• After you switch the TV-set ‘OFF’ with the mains switch.
5.3 Problems and Solving Tips (related to CSM)
Note: Below described problems are all related to the TV
settings. The procedures to change the value (or status) of
the different settings, are described above.
The new value(s) are automatically stored.
5.3.1 Picture Problems
Worse picture quality in case of DVD pictures
Check line 22 'Digital sources'. In case line 22 gives the
indication 'Not Present', change the setting into 'Present' (via
the ‘installation’ menu).
Snowy/noisy picture
1. Check line 15 'Noise Figure'. In case the value is 127 or
higher and the value is also high on other programs,
check the aerial cable/aerial system.
2. Check lines 9 'Sharpness' and 15 'Noise Figure'. In case
the value of line 9 is 3 or 4 and the value of line 15 is high
(127 or higher), decrease the 'Sharpness' value.
Picture too dark
1. Press 'Smart Picture' button on the RC-transmitter. In
case the picture improves, increase the ‘Brightness’ or
the ‘Contrast’ value. The new value(s) are automatically
stored (in ‘personal’ pre-set) for all TV channels.
2. Check lines 5 'LS Brightness' and 6 'LS Contrast'. If the
value of line 5 is low (< 10) or the value of line 6 is low
(< 10), increase the ‘Brightness’ or the ‘Contrast’ value.
Picture too bright
1. Press 'Smart Picture' button on the RC-transmitter. In
case the picture improves, decrease the ‘Brightness’ or
the ‘Contrast’ value. The new value(s) are automatically
stored (in ‘personal’ pre-set) for all TV channels.
2. Check lines 5 'LS Brightness' and 6 'LS Contrast'. If the
value of line 5 is high (> 40) or the value of line 6 is high
(< 50). Decrease the ‘Brightness’ value or increase the
‘Contrast’ value.
White line around picture elements and text
1. Press 'Smart Picture' button on the Remote Control. In
case the picture improves, decrease the ‘Sharpness’
value. The new value is automatically stored (in
‘personal’ pre-set) for all TV channels.
2. Check line 9 'Sharpness'. Decrease the ‘Sharpness’
value. The new value is automatically stored for all TV
channels.
No picture
Check line 20 'Tuned bit'. In case the value is ‘On’, install the
required program again. Open the installation menu by
pressing 'timer' and 'enlarge' at the same time and perform
manual installation.
Blue picture
No proper signal is received. Check the aerial cable/aerial
system.
Blue picture and/or unstable picture
A scrambled or decoded signal is received.
Black and white picture
Check line 7 'LS Colour'. In case the value is low (< 10)
increase the ‘Colour’ value. The new value is automatically
stored for all TV channels.
No colours/colour lines around picture elements
1. Check lines 17 'Colour System' and 18 'TV System'. If a
‘strange’ system pop’s up, something has gone wrong
during installation. Re-install the channel.
2. In case line 17 is ‘PAL’ and line 18 is ‘L’, the installed
system for this pre-set is ‘France’, while ‘West Europe’ is
required. Install the required program again: open the
installation menu by pressing 'timer' and 'enlarge' at the
same time and perform manual installation. Select
system ‘West Europe’.
Colours not correct
Check lines 17 'Colour System' and 18 'TV System'. In case
line 17 is ‘PAL’ and line 18 is ‘L’, the installed system for this
pre-set is ‘France’, while ‘West Europe’ is required. Install the
required program again: open the installation menu by
pressing 'timer' and 'enlarge' at the same time and perform
manual installation. Select ‘System; West Europe’.
Colours not correct/unstable picture
Check lines 17 'Colour System' and 18 'TV System'. In case
line 17 is ‘SECAM’ and line 18 is ‘BG’, the installed system
for this pre-set is ‘West Europe’, while ‘France’ is required.
Install the required program again: open the installation
menu by pressing 'timer' and 'enlarge' at the same time and
perform manual installation. Select ‘System; France’.
www.freeservicemanuals.info