Philips E line 278E1A/00 User Manual Download Page 35

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8. Troubleshooting & FAQs

SA), 2560x1440@60Hz(275E1/
275E1S), 3840x2160@60Hz
(278E1/278E1A). For best display,
please use this resolution.

Q13: How to unlock/lock my hot key?

Ans.: Please press

for 10

seconds to unlock/lock the hot
key, by doing so, your monitor
pops out “Attention” to show
the unlock/lock status as shown
below illustrators.(271E1S/275E1S)

Ans.: To lock the OSD, press and hold

the

button while the

monitor is off and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the

button while the

monitor is off and then press
button to turn the monitor on.

  

  

Q14: Where can I find Important

Information manual mentioned in
EDFU?

Ans.:

Important Information manual
can be download on the Philips
website support page.

Summary of Contents for E line 278E1A/00

Page 1: ...www philips com welcome 241B8 E line 271E1 272E1 275E1 278E1 EN User manual 1 Customer care and warranty 25 Troubleshooting FAQs 29 ...

Page 2: ...he monitor 9 2 3 Remove the Base Assembly for VESA Mounting 12 3 Image Optimization 14 3 1 SmartImage 14 3 2 SmartContrast 16 4 Adaptive Sync 17 5 Technical Specifications 18 5 1 Resolution Preset Modes 23 6 Power Management 24 7 Customer care and warranty 25 7 1 Philips Flat Panel Monitors Pixel Defect Policy 25 7 2 Customer Care Warranty 28 8 Troubleshooting FAQs 29 8 1 Troubleshooting 29 8 2 Ge...

Page 3: ...itor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Service contact in...

Page 4: ...sive moisture environment If your monitor gets wet wipe it with dry cloth as soon as possible If foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the foreign substance or water and send it to the maintenance center Do not store or use the monitor in locations exposed to heat direct sunlight or extreme cold In order to m...

Page 5: ...uctions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or warnings They are used as follows Note This icon indicates important inform...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ... s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明保留备用 Monitor E line 275E1 275E1S CD AC DC Adapter VGA HDMI DP 2 0 1 9 T O P V i c t o r y I n v e s t m e n t L t d All rights reserved Unauthorized duplication is a violation of applicable laws M ade and p r i n t e d i n C h i n a V e r s i o n This product has been manufactured by and is sold under the responsibility of Top Victory In...

Page 8: ...olumn 2 Use your fingers to tighten the screw located at the bottom of the base 3 Use screwdriver to tighten the screw located at the bottom of the base and secure the base to the column tightly 2 1 3 27xE1 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 1 Hold the base stand with both hands and firmly insert the base stand into the...

Page 9: ...1SD 1 6 4 3 5 2 HDMI input DVI input VGA input Audio out AC DC power input 6 Kensington anti theft lock 272E1SA 1 7 4 3 5 2 6 DisplayPort input HDMI input VGA input Audio in Audio out 6 AC DC power input 7 Kensington anti theft lock 275E1 275E1S 1 6 5 4 3 2 AC DC power input HDMI input DisplayPort input VGA input Audio out 6 Kensington anti theft lock ...

Page 10: ...o input 6 Earphone jack 7 Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor display...

Page 11: ...lections 271E1S 271E1SD 275E1 275E1S FPS Racing RTS Gamer 1 Gamer 2 LowBlue Mode and Off 278E1 FPS Racing RTS Gamer 1 Gamer 2 LowBlue Mode SmartUniformity and Off 272E1SA 278E1A 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Adjust the speaker volume Change the signal input source Return to previous OSD level SmartImage There are ...

Page 12: ...1SD 272E1SA 275E1 275E1S Clock 271E1S 271E1SD 272E1SA 275E1 275E1S Resolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文繁體中文日本語 한국어 Color Temperature sRGB User Define VGA 271E1S 271E1SD 272E1SA 275E1 275E1S DisplayPort 272E1SA 275E1 275E1S 278E1 278E1...

Page 13: ...Hz 275E1 275E1S 3840 2160 60Hz 278E1 278E1A When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 271E1S 271E1 SD 272E1SA 2560 1440 275E1 275E1S 3840 2160 278E1 278E1A for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 27xE1S 20 27xE1 20 ...

Page 14: ...se screwdriver to loosen the screw located at the bottom of the base 2 Use your fingers to loosen the screw located at the bottom of the base and remove the base from the stand 2 1 3 3 Remove the hinge cover from monitor body by using your fingers 4 Use a screwdriver to remove the screws on the arm and then detach the arm stand from the monitor Note This monitor accepts a 100mm x 100mm VESA Compli...

Page 15: ... hinge cover from monitor body by using your fingers 4 Use a screwdriver to remove the screws on the arm and then detach the arm stand from the monitor Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm Note Please purchase the appropriate wall mount otherwise the distance between th...

Page 16: ...rience How does it work SmartImage is an exclusive leading edge Philips technology that analyzes the content displayed on your screen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 27xE1S 27xE1 1 Toggle to the left...

Page 17: ...sion over time Developed for wellbeing Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light Off No optimization by SmartImage 278E1 278E1A FPS For playing FPS First Person Shooters games Improves dark theme black level details Racing For playing Racing games Provides fastest response time and high color saturation RTS For playing RTS Real Time Strate...

Page 18: ... for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the content you are displaying in real time to adjust colors and control backlight intensity This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing...

Page 19: ...nput and overall frames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD...

Page 20: ...nt SmartImage Flicker free Yes Display Colors 16 7M Vertical Refresh Rate 271E1S 271E1SD 272E1SA 275E1 275E1S 50Hz 76Hz Analog 271E1S 48Hz 76Hz HDMI Adaptive Sync for HDMI 271E1SD 48Hz 76Hz HDMI Adaptive Sync for HDMI DVI 272E1SA 275E1 275E1S 48Hz 76Hz HDMI DP Adaptive Sync for HDMI Adaptive Sync for DP 278E1 278E1A 23Hz 75Hz HDMI DP Horizontal Frequency 271E1S 30KHz 83KHz 275E1 275E1S 30KHz 114KH...

Page 21: ...Stand Tilt 5 20 Power 271E1S Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 21 90 W typ 22 00 W typ 22 10 W typ Sleep Standby 0 5 W typ 0 5 W typ 0 5 W typ Off 0 3 W typ 0 3 W typ 0 3 W typ Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 74...

Page 22: ...ipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 73 38 BTU hr typ 73 72 BTU hr typ 74 06 BTU hr typ Sleep Standby 1 71 BTU hr typ 1 71 BTU hr typ 1 71 BTU hr typ Off 1 02 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Power...

Page 23: ... Standby 1 71 BTU hr typ 1 71 BTU hr typ 1 71 BTU hr typ Off 1 02 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxHxD 271E1S 271E1SD 272E1SA 275E1S 613 x 461 x 195 mm 275E1 613 x 461 x 205 mm 278E1 278E1A 613 x 461 x 192 mm Product without stand WxHxD 271E1S 271E1S...

Page 24: ...kaging 100 recyclable Specific Substances 100 PVC BFR free housing Compliance and standards Regulatory Approvals 271E1S CCC CECP CU EAC ISO9241 307 CEL AUART 271E1SD 272E1SA CE ISO9241 307 BAUART 275E1 275E1S CCC CECP CE RCM CU EAC ISO9241 307 EPA CEL BAUART 278E1 278E1A CU EAC ISO9241 307 BAUART ETL CE VCCI FCC ICES 003 KCC RCM BSMI CCC CECP MEPS This product regulation compliance respectively re...

Page 25: ...60 60Hz HDMI DP input 278E1 278E1A H freq kHz Resolution V freq Hz 31 47 720x400 70 09 31 47 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 H freq kHz Resolution V freq Hz 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x...

Page 26: ... Off OFF 0 3 W typ OFF 272E1SA Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 21 60 W typ 41 90 W Max White Sleep OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF 275E1 275E1S Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 29 90 W typ 37 70 W Max White Sleep OFF No No 0 5 W typ White blink Off ...

Page 27: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 28: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 29: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Page 30: ...ertified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standar...

Page 31: ... refer to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks D...

Page 32: ...ram when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your ...

Page 33: ...e of any disturbance on screen you can set it up to 75Hz to see if that removes the disturbance Q3 What are the inf and icm files on the CD ROM How do I install the drivers inf and icm Ans These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first inst...

Page 34: ...r Mac Ans Yes All Philips LCD monitors are fully compatible with standard PCs Macs and workstations You may need a cable adapter to connect the monitor to your Mac system Please contact your Philips sales representative for more information Q10 Are Philips LCD monitors Plug and Play Ans Yes the monitors are Plug and Play compatible with Windows 10 8 1 8 7 Mac OSX Q11 What is Image Sticking or Imag...

Page 35: ...ntion to show the unlock lock status as shown below illustrators 271E1S 275E1S Ans To lock the OSD press and hold the button while the monitor is off and then press button to turn the monitor on To un lock the OSD press and hold the button while the monitor is off and then press button to turn the monitor on Q14 Where can I find Important Information manual mentioned in EDFU Ans Important Informat...

Page 36: ...responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M1271ESEQ1T ...

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