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8. Troubleshooting & FAQs
the 'Settings' tab. Under the setting
tab, in box labelled 'desktop area',
move the sidebar to 245E1S/245E1:
1920×1080(Analog)&2560×1440(Digital)
241E1S: 1920×1080(Analog/Digital)
pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60Hz, then click
OK.
• Restart your computer and
repeat step 2 and 3 to verify that
your PC is set at 245E1S/245E1:
1920×1080@60Hz(Analog)&
2560×1440@60Hz(Digital)
241E1S: 1920×1080@60Hz(Analog/
Digital).
• Shut down your computer, disconnect
your old monitor and reconnect your
Philips LCD monitor.
• Turn on your monitor and then turn on
your PC.
Q2: What is the recommended refresh
rate for LCD monitor?
Ans.:
Recommended refresh rate in LCD
monitors is 60Hz, In case of any
disturbance on screen, you can set
it up to 75Hz to see if that removes
the disturbance.
Q3:
What are the .inf and .icm files?
How do I install the drivers (.inf
and .icm)?
Ans.:
These are the driver files for your
monitor. Your computer may
ask you for monitor drivers (.inf
and .icm files) when you first
install your monitor. Follow the
instructions in your user manual,
monitor drivers (.inf and .icm files)
will be installed automatically.
Q4: How do I adjust the resolution?
Ans.:
Your video card/graphic driver
and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows® Control Panel with
the "Display properties".
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.:
Simply press the OK button, then
select 'Reset' to recall all of the
original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.:
In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.:
For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my monitor?
Ans.:
Yes, you can change your color
setting through OSD control as
the following procedures,
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
1. Color Temperature
:
With settings
in the 6500K range the panel
appears "warm, with a red-
white color tone", while a 9300K
temperature yields "cool, blue-
white toning".
