- If the data transmission is successful, the mea
surement results are displayed in the health
app.
- If the data transmission fails, 'the Bluetooth
symbol together with 'Err' is shown. The pend
ing measurement data will be transmitted to
your mobile device the next time it connects
with your blood pressure monitor. You can also
try to resend the data:
-
Activate the Health app on your mobile
device.
-
Press the user ID button or 'on' button to
switch on the blood pressure monitor.
-
The measurement results will be automati
cally sent to your mobile device if a user
profile has been connected.
-
When the blood pressure monitor connects
via Bluetooth to the app of a user, the
device will automatically select that user and
measurements can only be done for that
user.
Cleaning and storage
Caution: This device is not washable. Never
immerse the device in water and do not rinse it
under running water.
Caution: Avoid violent movements and hard con
tacts with objects.
1
Switch off the device and unplug the USB plug
from the USB port.
2 Use a slightly damp or dry cloth to wipe the sur
face of the monitor (Fig. 18).
3 Store the device in a cool, dry, and ventilated
environment.. For further information please
refer to the transport and storage specifications
detailed in this manual.
Ordering accessories
To buy accessories or spare parts, visit
www.shop.philips.com/service
or go to your
Philips dealer. You can also contact the Philips
Consumer Care Centre in your country (see the
worldwide guarantee leaflet for contact details).
Recycling
- This symbol means that this product shall not
be disposed of with normal household waste
(2012/19/EU) (Fig. 19).
- This symbol means that this product contains a
built-in rechargeable battery which shall not be
disposed of with normal household waste (Fig.
20) (2006/66/EC). We strongly advise you to
take your product to an official collection point
or a Philips service centre to have a profession
al remove the rechargeable battery.
- Follow your country’s rules for the separate
collection of electrical and electronic products
and rechargeable batteries. Correct disposal
helps prevent negative consequences for the
environment and human health.
Removing the rechargeable
battery
Warning: This procedure is irreversible. You
cannot use the device anymore after this pro
cedure.
Note: We strongly advise you to take your product
to an official collection point or a Philips service
centre to have a professional remove the battery.
Caution: Observe basic safety precautions when
you follow the procedure described below. Be
sure to protect your eyes, hands, fingers, and the
surface on which you work.
1
Make sure the rechargeable battery is empty.
2 Open the device.
3 Remove the battery with appropriate tools.
Guarantee and support
Recalibration can be carried out by an appropriate
authority or authorized service center. This calibra
tion will be charged for by said authority.
If you need information or support, please visit
www.philips.com/support
or read the separate
worldwide guarantee leaflet.
If you need more information about the app,
please visit
www.philips.com/healthprograms
Troubleshooting
This chapter summarises the most common prob
lems you could encounter with the device. If you
are unable to solve the problem with the informa
tion below, visit
for a list
of frequently asked questions or contact the Con
sumer Care Centre in your country.
Troubleshooting
Problem
Possible
cause
Solution
My blood
pressure
fluctuates
throughout
the day.
Your mea
surement
position, the
conditions
under which
you measure
or the time of
measure
ment, are dif
ferent during
each mea
surement.
For a meaningful
comparison, try to
measure under
similar conditions.
For example, take
daily measure
ments at approxi
mately the same
time, on the same
wrist, or as directed
by a doctor.
Fluctuations
of blood
pressure dur
ing the day
are normal.
Blood pressure
fluctuates from
minute to minute
and normally
shows a circadian
rhythm over a
24-hour period,
with highest read
ings in the after
noons and lowest
readings at night.
That is why, for
comparable mea
surements, the
measurements
should be taken at
approx. the same
time of day.
