Philips DivX DVP3146K, User Manual

Page: 41 / 43

English
41
Problem Solution
Troubleshooting
(continued)
Not able to select some items in the
setup/system menu.
The DVD player does not start
playback.
Picture freezes momentarily during
playback.
Unable to select Progressive Scan on/
off.
Unable to play DivX
®
movies.
No sound during DivX
®
movies
playback.
A DivX
®
movie does not repeat.
Certain DivX
®
files does not play or
are skipped.
– Press STOP button twice before selecting the setup/system
menu.
– Depending on the disc availability, some menu items cannot
be selected.
– Insert a readable disc with the playback side facing down.
– Check the disc type, color system (PAL/NTSC) and region
code.
– Check for any scratches or smudges on the disc.
– Press SETUP to turn off the setup menu screen.
– You may need to enter the password in order to change the
parental rating level or to unlock the disc for playback.
– Moisture may have condensed inside the system. Remove the
disc and leave the system turned on for about an hour.
– Disconnect the power cord from the power outlet for a few
minutes. Reconnect the power cord and try to operate again
as usual.
– Check the disc for fi ngerprint/scratches and clean with a soft
cloth wiping from center to edge.
– Check that the output of the video signal is turn to
{ Interlaced }.
– Check that the DivX
®
fi le is encoded in ‘Home Theatre’
mode with DivX ® 5.x encoder.
– Check that the DivX ® movie downloaded is a complete fi le.
– The audio codec may not be supported by this DVD player.
– Check that fi le size of the movie does not exceed the fi le size
of the disc during downloading.
– Make sure the fi le name extension is correct. You can check
this using a computer with CD-ROM.
– The player is designed to playback DVD, VCD, CD audio,
MP3 and DivX
®
discs only. Other digital audio formats such
as liquid audio, RM (RealMedia), WAV or non-audio fi les like
‘.doc’, ‘.txt’, ‘.pdf’ are not supported.
– Try to play the problem DivX ® files, on a computer. If they
do not work, the source file appears to be corrupt.
– Try to download the file again from a different source, or if
you have created the file yourself, create the file again and
make sure the settings are correct.
Need Help? Visit us at www.philips.com/support
01-43_dvp3146K_93_eng1.indd 41 01-43_dvp3146K_93_eng1.indd 41 2007-02-13 1:50:57 PM 2007-02-13 1:50:57 PM