Troubleshooting
87
When
attempting to
use a feature in
the menu, the
mobile displays
NOT
ALLOWED
Some features are network
dependent. They are only
available, therefore, if the
network or your subscription
supports them. Contact your
operator for detailed
information on this subject.
The display
shows INSERT
YOUR SIM
CARD
Check that the SIM card has
been inserted in the right
position (see page 6). If the
problem remains, your SIM
card might be damaged.
Contact your operator.
The autonomy
of your phone
seems lower
that indicated in
the user guide
The autonomy is linked to
your settings (e.g., ringer
volume, backlight duration)
and the features you use (Wap,
etc.). To increase the
autonomy, and whenever
possible, you must deactivate
features you do not use.
Your phone
doesn’t work
well in your car
A car contains many metallic
parts that absorb elector-
magnetic waves which can
affect the phone’s
performances. A car kit is
available to provide you with
an external antenna and
enables you to make and
receive phone calls without
handling the handset.
You should check with local
authorities if you are allowed
to phone while driving.
Your phone is
not charging
Make sure you plugged the
jack of the charger into the
correct connector (see “Charge
the battery” page 7). If your
battery is completely flat, it
might take several minutes of
pre-charge (up to 5 in some
cases) before the charging icon
is displayed on the screen.
Philips355_APMEA.book Page 87 Tuesday, November 16, 2004 2:36 PM
