15
EN
7 Frequently
asked questions
(FAQ)
Why is there no response when I use the
camcorder?
•
The camcorder is in power-off mode. Turn
on the camcorder (see 'Get started' >
'Turn on').
•
The built-in battery may be drained.
Charge the battery (see 'Get started' >
'Charge the built-in battery').
Why is [Memory full!] displayed when I try to
record?
•
Ensure that the Micro SD card has been
inserted correctly (see 'Get started' >
'Load the Micro SD card').
•
The memory is used up. Save your video/
pictures to a computer (see 'Use more of
your camcorder' > 'Transfer video/pictures
to a PC/Mac'). Then delete files from your
camcorder or clear the memory.
How much memory is needed for 1 hour of
Full HD recording?
•
The camcorder uses 4GB on average
for 1 hour of Full HD video. For a more
complex video recording (e.g. with lots of
motions in the video, or a lot of panning),
the camcorder will use more memory. This
is done to maintain the video quality, but
will increase the usage of memory.
Why do I have no access to folders on the
camcorder from my computer?
•
Ensure that the USB connection is correct.
•
The camcorder turns off automatically
15 minutes after it is connected to a
computer. You can press
to turn it on
again.
Why do my video/pictures look blurry?
•
Hold the camcorder steady in your hands
during shooting.
•
During video capture, do not move the
camcorder too fast.
•
Use a tripod (not supplied) if necessary.
Why do my video/pictures look distorted on a
TV screen?
•
Select the correct TV system.
How do I charge the camcorder?
•
You can charge the camcorder via the USB
pop-out connector. When you connect
it to your PC/laptop it will automatically
charge. You can also plug the camcorder via
the pop-out USB into a USB charger.
How long do I have to charge the camcorder?
•
The camcorder is fully charged for first
usage. The camcorder charge time when
connected to your PC/laptop is 3.5 hours.
When you charge it via USB adaptor, the
charge time is 2 hours.
Where can I find an adaptor for CAM 300 to
charge the battery?
• CAM300 can be charged via regular
USB adaptors, which are readily available
in electronic stores. The CAM300 is
compliant to the iPhone 4 adapter.
Camcorder stopped responding?
•
In the unlikely event that your camcorder
stops responding, you can manually reset
it. The reset button is located under the
HDMI cover. There you see a small opening
above the HDMI connection. Please use
a small prying object (like a pen) to insert
and press gently for resetting. After you
have reset the camcorder, please turn on
the camcorder again, and set-up will start
again.
Why does the camcorder sometimes not
record the right color?
•
To record both indoors and outdoors,
and not having to change any settings,
the camcorder has an automatic white-
balance correction. This enables you to
