Philips Brilliance S221C7 User Manual Download Page 28

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5. Customer care and warranty

Germany

RTS

+49 01803 386 853 € 0.09

Mon to Fri : 9am -

6pm

Greece

Alman

+30 00800 3122

1223

Free of charge Mon to Fri : 9am -

6pm

Ireland

Celestica

+353 01 601 1161

L o c a l c a l l

tariff

Mon to Fri : 8am -

5pm

Italy

Anovo Italy +39 840 320 041

€ 0.08

Mon to Fri : 9am -

6pm

Luxembourg Ecare

+352 26 84 30 00

L o c a l c a l l

tariff

Mon to Fri : 9am -

6pm

Netherlands

Ecare

+ 3 1 0 9 0 0 0 4 0 0

063

€ 0.10

Mon to Fri : 9am -

6pm

Norway

Infocare

+47 2270 8250

L o c a l c a l l

tariff

Mon to Fri : 9am -

6pm

Poland

MSI

+48 0223491505

L o c a l c a l l

tariff

Mon to Fri : 9am -

6pm

Portugal

Mainteq

800 780 902

Free of charge Mon to Fri : 8am -

5pm

Spain

Mainteq

+34 902 888 785

€ 0.10

Mon to Fri : 9am -

6pm

Sweden

Infocare

+46 08 632 0016

L o c a l c a l l

tariff

Mon to Fri : 9am -

6pm

Switzerland

ANOVO CH +41 02 2310 2116

L o c a l c a l l

tariff

Mon to Fri : 9am -

6pm

U n i t e d

Kingdom

Celestica

+ 4 4 0 2 0 7 9 4 9

0069

L o c a l c a l l

tariff

Mon to Fri : 8am -

5pm

Contact Information for China:

Country

Call center

Consumer care number

China

PCCW Limited

4008 800 008

Contact Information for NORTH AMERICA :

Country

Call center

Consumer care number

U.S.A.

EPI-e-center

(877) 835-1838

Canada

EPI-e-center

(800)479-6696

Summary of Contents for Brilliance S221C7

Page 1: ...www philips com welcome EN User manual 1 Customer care and warranty 22 Troubleshooting FAQs 30 S221C7 ...

Page 2: ...ting the SMART All in One 7 2 3 Detach the hinge for VESA 9 2 4 SMART All in One Operation 10 3 Image Optimization 16 3 1 SmartImage 16 4 Technical Specifications 18 4 1 Resolution Preset PC Modes 21 5 Customer care and warranty 22 5 1 Philips Flat Panel SMART All in Ones Pixel Defect Policy 22 5 2 Customer Care Warranty 25 6 Troubleshooting FAQs 30 6 1 Troubleshooting 30 6 2 General FAQs 31 6 3 S...

Page 3: ... to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help NOTICE 1 The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 Shielded interface cables and AC power cord if any must be used in order to comply with the emission limits 3 The manufacturer is not re...

Page 4: ...k Never push any object into the slot on the SMART All in One cabinet It could short circuit parts causing a fire or electric shock Never spill liquids on the SMART All in One Do not attempt to service the SMART All in One by yourself opening or removing covers can expose you to dangerous voltages and other hazards Please refer all servicing to qualified service personnel To ensure satisfactory op...

Page 5: ...l and Electronic Equipment WEEE This marking on the product or on its packaging illustrates that under European Directive 2012 19 EU governing used electrical and electronic appliances this product may not be disposed of with normal household waste You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection To determine the locations...

Page 6: ... Philips end of life management primarily entails participation in national take back initiatives and recycling programs whenever possible preferably in cooperation with competitors which recycle all materials products and related packaging material in accordance with all Environmental Laws and taking back program with the contractor company Your display is manufactured with high quality materials...

Page 7: ...r excessive dust or mechanical vibration or shock Save the original shipping carton and packing materials as they will come in handy if you ever have to ship your SMART All in One For maximum protection repackage your SMART All in One as it was originally packed at the factory To keep the SMART All in One looking new periodically clean it with a soft cloth Stubborn stains may be removed with a clo...

Page 8: ...m settings screen 6 When use headphone with external microphone the internal microphone will shutdown automatically The external and internal microphone functionality is available under the android mode only Adjusting viewing angle For optimal viewing it is recommended to look at the full face of the SMART All in One then adjust the SMART All in One s angle to your own preference The SMART All in ...

Page 9: ...rs volume control 6 Press to select the input source VGA HDMI or Android 7 In the OSD menu return to previous OSD layer 8 Hotkey for SmartImage selection 9 2 0 megapixel Webcam 10 Webcam activity light Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips SMART All in Ones It allows user to adjust screen performance or to select functi...

Page 10: ...Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文繁體中文日本語 한국어 Horizontal Vertical Transparency OSD Time Out Auto H Position V Position Phase Clock Resolution Notification S Power on sync Reset Information Wide Screen 4 3 0 100 0 100 On Off On Off Off Fast Faster Fastest 1 8 2 0 2 2 2 4 2 6 On Off 0 100 On Off Audio In HDMI 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue ...

Page 11: ... 1 Place the SMART All in One face down on a smooth surface Pay attention not to scratch or damage the screen 2 Use your fingers to squeeze the hinge cover gently till the hook slip out of the slot 3 Use a screwdriver to loosen 4 screws 4 Remove the stand from the SMART All in One body Note This SMART All in One accepts a 75mm x 75mm VESA Compliant mounting interface 75mm 75mm ...

Page 12: ...he hotkey on the front bezel and select Android as the input source 2 4 1 Home screen The Home screen is composed of five screen panels By tapping and sliding on the screen you can move left or right across the central Home screen and look for more widgets shortcuts or other items located on each screen panel You can also add shortcuts widgets or change the desktop wallpaper on each screen panel N...

Page 13: ...remove the item from the Home Screen Change the wallpaper 1 Make a long tap click and hold on an empty space on the Home Screen 2 A Choose wallpaper from configuration screen will appear 3 Click one of the wallpaper sources among Gallery Live Wallpapers Select or Wallpapers 4 In the selected wallpaper source screen select one and click Set wallpaper to change the wallpaper Or right click to exit t...

Page 14: ...n the URL box As you type the search results that fully or partially match the text being typed appear 3 Scroll the listed search results and clcik the desired result 4 The matching application or the browser with matching web links opens 5 Click the desired link if you want to view a web page Note The search engine may differ depending on countries ...

Page 15: ...e 2 4 4 APPS Gallery 1 Click on the icon in the system bar to enter the APPS gallery screen 2 Click on the application icon to open it 3 Click on the icon to return to the Home Screen or click on the icon to return to the previous screen ...

Page 16: ...vice Display Set the wallpaper sleep timer and font size for the SMART All in One Sound notification Set the volume level Storage Display the storage information Apps Manage the Apps installed Users add user ScreenshotSetting Set up Screenshot Personal Location Access to my location and LOCATION SOURCES Security Disable and set the safety security function Accounts add Accounts Language input Sele...

Page 17: ...time Set up the system date and time Accessibility Printing About device Display the information for the SMART All in One Note The graphics are for illustration purpose only they may differ depending on the countries Please refer to the actual products ...

Page 18: ... on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button 3 1 SmartImage 1 Press hotkey to launch the SmartImage OSD 2 Press or button to select one of the SmartImage settings 3 The SmartImage OSD will remain on screen for 5 seconds or you can also press ...

Page 19: ...every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display Game Turn on over drive circuit for best response time reduce jaggy edges for fast moving objects on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers Economy Under this profile br...

Page 20: ...eo Audio Playback Video Format MPEG1 MPEG2 MPEG4 H 264 Audio Format MP3 AAC Ogg WAV Windows Media Photo Format JPEG Storage Media Bulit in memory capacity 2GB DDR3 16GB EMMC Flash External memory expansion Optional external SDHC card or USB flash drive up to 64GB Connectivity USB 2 0 4x USB Downstream Type A 1x USB Upstream Type B 1x Micro USB Mini A Signal Input VGA HDMI RJ 45 SD MMC Card SDHC Ca...

Page 21: ...3W typ 0 3W typ 0 3W typ Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 74 4 BTU hr 74 7 BTU hr 75 1 BTU hr Android Sleep Standby 17 06 BTU hr 17 06 BTU hr 17 06 BTU hr Off 1 024 BTU hr 1 024 BTU hr 1 024 BTU hr On Mode ECO mode 14 6 W typ Power LED indicator Operation White Standby mode White blinking Power Supply ...

Page 22: ...Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Sustainability Environmental and Energy RoHS China RoHS Recyclable Packaging Material 100 Compliance and standards Regulatory Approvals CEL CCC Cabinet Color Black Finish Glossy ...

Page 23: ...47 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality...

Page 24: ... a SMART All in One may be defective Furthermore Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub p...

Page 25: ...a dark dot is a sub pixel that stands out on the screen when the SMART All in One displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for re...

Page 26: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Page 27: ...lternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1 Year Local Standard warr...

Page 28: ...m 6pm Poland MSI 48 0223491505 L o c a l c a l l tariff Mon to Fri 9am 6pm Portugal Mainteq 800 780 902 Free of charge Mon to Fri 8am 5pm Spain Mainteq 34 902 888 785 0 10 Mon to Fri 9am 6pm Sweden Infocare 46 08 632 0016 L o c a l c a l l tariff Mon to Fri 9am 6pm Switzerland ANOVO CH 41 02 2310 2116 L o c a l c a l l tariff Mon to Fri 9am 6pm U n i t e d Kingdom Celestica 4 4 0 2 0 7 9 4 9 0069 ...

Page 29: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA Kim Tec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530...

Page 30: ...80 9086 Customer Hotline 62 8888 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am Pakistan TVONICS Pakistan 92 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Con...

Page 31: ... 00 Philippines EA Global Supply Chain Solutions Inc 02 655 7777 6359456 Mon Fri 8 30am 5 30pm Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan Firebird service centre 97 14 8837911 Sun to Thu 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon to Fri 09 00 18 00 Turkmenistan Technostar Service Centre 99312 460733 460957 Mon to Fri 09 00 18 00 Japan フィリップスモニターサポートセンター 012...

Page 32: ...onnection Make sure the SMART All in One cable is properly connected to your computer Also refer to the Quick Start Guide Check to see if the SMART All in One cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Funct...

Page 33: ...ded Always activate a periodic screen refresh application if your SMART All in One will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted T...

Page 34: ...or a driver disk when you first install your SMART All in One Follow the instructions to insert the companion CD ROM included in this package SMART All in One drivers inf and icm files will be installed automatically Q4 How do I adjust the resolution Ans Your video card graphic driver and SMART All in One together determine the available resolutions You can select the desired resolution under Wind...

Page 35: ...rkstations You may need a cable adapter to connect the SMART All in One to your Mac system Please contact your Philips sales representative for more information Q10 Are Philips SMART All in Ones Plug and Play Ans Yes the SMART All in Ones are Plug and Play compatible with Windows 7 8 10 Mac OSX Linux Q11 What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD panels Ans Uninte...

Page 36: ...s You can connect to Internet with built in Ethernet or WiFi Q3 Can I change my built in Android OS to Windows or Linux Ans No you cannot replace the built in Android OS Q4 How can I use it as a multi OS display Ans This SMART All in One is powered by built in Android system and therefore is a stand alone product on its own without any additional requirement Additionally it is also equipped with a...

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