Philips Brilliance 288P6 User Manual Download Page 44

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7. Customer care and warranty

Singapore

Philips Singapore Pte
Ltd (Philips Consumer
""

Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm

Taiwan

FETEC.CO

0800-231-099

Mon.~Fri. 09:00 - 18:00

Thailand

Axis Computer System
Co., Ltd.

¤¤

Mon.~Fri. 08:30am~05:30pm

South Africa

Computer Repair
Technologies

011 262 3586

Mon.~ Fri. 08:00am~05:00pm

Israel

Eastronics LTD

1-800-567000

Sun.~Thu. 08:00-18:00

Vietnam

FPT Service Informatic
Company Ltd. - Ho Chi
Minh City Branch

+84 8 38248007
Ho Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666
Can tho Province

Mon.~Fri. 8:00-12:00, 13:30-17:30
Sat. 8:00-12:00

Philippines

EA Global Supply
Chain Solutions ,Inc.

\\\\º¤

Mon.~Fri. 8:30am~5:30pm

Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan

Firebird service centre

+97 14 8837911

Sun.~Thu. 09:00 - 18:00

Uzbekistan

Soniko Plus Private
Enterprise Ltd

+99871 2784650

Mon.~Fri. 09:00 - 18:00

Turkmenistan

Technostar Service
Centre

· ?¤\)¤\ Mon.~Fri. 09:00 - 18:00

Japan

ࡈࠖ࡝࠶ࡊࠬࡕ࠾࠲
࡯࡮ࠨࡐ࡯࠻࠮ࡦ࠲
࡯

0120-060-530

Mon.~Fri. 10:00 - 17:00

Summary of Contents for Brilliance 288P6

Page 1: ...www philips com welcome 288P6 EN User manual 1 Customer care and warranty 37 Troubleshooting FAQs 43 ...

Page 2: ... Mounting 12 introduction 13 3 Image Optimization 14 3 1 SmartImage 14 3 2 SmartContrast 15 3 3 Philips SmartControl Premium 15 3 4 SmartDesktop Guide 22 27 4 1 Resolution Preset Modes 29 5 Power Management 30 6 Regulatory Information 31 7 Customer care and warranty 37 7 1 Philips Flat Panel Monitors Pixel Defect Policy 37 7 2 Customer Care Warranty 39 8 Troubleshooting FAQs 43 8 1 Troubleshooting...

Page 3: ... DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maintenance To protect your monitor from ...

Page 4: ...ed for any document for repair or integration please contact with your local service center please refer to the chapter of Consumer Information For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take wh...

Page 5: ...itted We have done our utmost to make the packaging easily separable into mono materials how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activities From the planning desig...

Page 6: ...of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Monitor drivers SmartControl software User s Manual 使用前请阅读使用说明保留备用 Audio Power HDMI optional DP optional MHL optional Dual link DVI optional Install the base 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Rotate the neck counterclockwise 90 degree 90 0 3 Use t...

Page 7: ...er Switch 10 USB upstream 11 USB port 12 USB fast charger Connect to PC 1 Connect the power cord to the back of 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image ins...

Page 8: ... Photo Movie Game Economy SmartUniformity Off Customize your own USER key This hot key allows you to setup your favorite function key 1 Press button on the front bezel to enter OSD Menu Screen Horizontal Color Language OSD Settings Setup Vertical Transparency OSD Time out User Audio Source Volume Input 2 _ OSD Settings then press button 3 _ User then press button 4 _ preferred function Audio Sourc...

Page 9: ...s button 4 _ Audio Source then press button 5 _ preferred audio source DisplayPort HDMI or Audio In 6 Press Note The next time you turn on this monitor it will by default select the audio source you previously selected In case you want to change it you will have to go through the selection steps again to select your new preferred audio source as the default Description of the On Screen Display Wha...

Page 10: ...sponse SmartContrast Gamma Over Scan Sharpness Black Level H Position MHL HDMI User Stand Alone PiP PbP Mode PiP PbP Input PiP Size PiP Position Swap Wide Screen 4 3 0 100 0 100 0 100 0 100 Off PiP PbP DVI HDMI DisplayPort Small Middle Large Top Right Bottom Right 0 100 Audio Source Volume Input 0 available for selective model Off 1 2 3 4 5s 10s 20s 30s 60s On Off Yes No 0 100 0 100 0 100 5000K 65...

Page 11: ...neously making complex multi tasking work a breeze Why do I need it With the ultra high resolution Philips MultiView display you can experience a world of connectivity in a comfortable way in the conveniently enjoy multiple content sources at one screen For example You may want to keep an eye on the live news video feed with audio in the small window while working on your from your Ultrabook while...

Page 12: ... PiP PbP Input PiP Size Swap PiP Position Off PiP PbP _ PiP PbP then press button _ PiP PbP Mode then press button _ PiP or PbP Now you can move backward to set the PiP PbP Input PiP Size PiP Position or Swap 2 Press MultiView in OSD menu PiP PbP Mode There are two modes for MultiView PiP and PbP PiP Picture in Picture Open up a sub window of another signal source B A main When the sub source is n...

Page 13: ...hoose Small Middle Large B A main Small Middle Large PiP Position When PiP is activated there are two sub window positions to choose Top Right Bottom Right B A main A main B Swap The main picture source and the sub picture source swapped on the display Swap A and B source in PiP mode B A main B main A Swap A and B source in PbP mode A main B B main A Off Stop MultiView function A main Note When yo...

Page 14: ...ase follow the instructions below to avoid any possible damage or injury 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Loosen the assembly screws then detach the neck from the monitor Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Page 15: ...monitor has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled MHL MHL HDMI Note The port marked MHL HDMI is the only port on the monitor that supports the MHL function when the MHL cable is used Note that the MHL certified cable is different than a standard HDMI...

Page 16: ...button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among X SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can X X Movie Game Economy SmartUniformity and Off Photo Movie Game SmartUniformity Economy 2ff Office SmartImage Enhances text and dampens brightness to increase readability and re...

Page 17: ...ing for clear crisp bright gaming and video images or displays clear monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the content you are displaying in real time to adjust colors and control backlight intensity This function will dynamically enhance contrast for a great entertainment experi...

Page 18: ...e Adjust menu Adjust Menu allows you to adjust Brightness Contrast and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation Color menu Color Menu allows you to adjust RGB Black Level White Point Display Gamma Calibration SmartImage and SmartKolor You can follow the instruction and do the adjustment Refer to below table for sub menu ...

Page 19: ...ibration sequence 3 Quick View loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view buttons 6 Must have patent info in calibration screen ...

Page 20: ...tertainment is set SmartContrast and SmartResponse are enabled Eco Power menu Options menu Options Preferences Will only be active when selecting Preferences from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Displays current preference settings A checked box enables the feature The check box is a toggle Enable Context Menu on ...

Page 21: ...e program file Any preset set to run at startup will not load when Enable transparency mode Windows 7 X Options Audio Will only be active when selectingVolume from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Option Auto Pivot Options Input Will only be active when selecting Input from the drop down Options menu On a non suppo...

Page 22: ...eft Deterrence Enabled is displayed Disable Theft Deterrence Mode opens pane screen on next page PIN Options button only available after user creates PIN button opens secure PIN web site Help menu Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help Version Will only be active when...

Page 23: ...browser window Displays the tech support page Chec Takes the user to PDI Landing and checks the user s version against the most current available About Displays detailed reference information product version release information and product name Exit Close SmartControl Premium To run SmartControl Premium again either select SmartControl Premium from Program menu double click the desktop PC icon or ...

Page 24: ...e when dragging the window Show windows contents while dragging is disabled To enable 1 In Control Panel click System 2 Click Advanced system settings ForVista XZ 3 In Performance section click Settings 4 In the box check Show window contents while dragging and click OK Other alternative path Vista Control Panel Personalization Window Color and Appearance Click Open Classic appearance properties f...

Page 25: ... than one display is attached the user can select the targeted display to change the partition The highlighted icon represents the current active partition 3 Identify Partition Displays the outline grid on the desktop for the current partition 4 Align On Align Off Enables disables the drag and drop auto align feature 5 Exit Closes Desktop Partition and Display Tune To re initialize launch DisplayT...

Page 26: ...iple windows to the same partition Find Window will show all open windows and move the selected window to the forefront Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Identify Partition Displays the outline grid on the desktop for the current partition Align On Align Off Enables disables...

Page 27: ...zontal bottom For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom Vertical Split Left Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partition 2 3 on bottomFor 270 Partition 1 on bottom Partition 2 3 ...

Page 28: ...r 270 Partition 1 on left sideVertical Partition 2 3 on right sideVertical Horizontal Split Bottom Assesses the screen resolution and divides the display into two evenly sized horizontal regions the bottom region is single the top region is spilt into two evenly sized regionsFor 90 Partition 1 2 on right sideVertical Partition 3 on left sideVertical For 270 Partition 1 2 on left sideVertical Parti...

Page 29: ...niformity 97 102 Delta E 2 Connectivity Signal Input MHL USB USB 3 0 2 USB 2 0 2 USB fast charger Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out Convenience Built in speaker 3 W x 2 Multi View PiP PbP mode 2 devices User Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish ...

Page 30: ...ly Built in 100 240VAC 50 60Hz Dimensions 659 x 573 x 273 mm Product without stand 659 x 395 x 490 mm Weight Product with stand 8 05 kg Product without stand 5 25 kg Product with packaging 10 75 kg Operating Condition 0 C to 40 C Temperature range 20 C to 60 C Relative humidity 20 to 80 MTBF 30 000hrs Environmental and energy ROHS YES EPEAT Gold www epeat net Packaging 100 recyclable Z Z 100 PVC B...

Page 31: ...37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 44 77 1280x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 74 56 1920 x 1200 59 89 66 64 2560 x 1080 59 98 88 79 2560 x 1440 59 95 H freq kHz Resolution V freq Hz 67 50 3840 x 2160 30 00 133 32 3840 x 2160...

Page 32: ...ll wake up automatically The following table shows the power consumption and signaling of this automatic power saving feature VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes White Sleep Z OFF No No White Switch Off OFF OFF The following setup is used to measure power consumption on this monitor Native resolution 3840 x 2160 Contrast 50 Brightness 250 nits Color temperature 650...

Page 33: ...sight and strain problems Important parameters are luminance contrast resolution black level gamma curve color and luminance uniformity color rendition and image stability Product have been tested according to rigorous safety standards at an impartial laboratory Electric and magnetic fields emissions as low as normal household background levels Low acoustic noise emissions Some of the Environmenta...

Page 34: ...ugh an extensive stakeholder consensus process supported by US EPA EPEAT system helps purchasers in the public and private sectors evaluate compare and select desktop computers notebooks and monitors based on their environmental attributes EPEAT also provides a clear and consistent set of performance criteria for the design of products and provides an opportunity for manufacturers to secure market...

Page 35: ... selon les consignes données peuvent causer des interférences Energy Star Declaration www energystar gov As an ENERGY STAR Partner we have determined that this product meets the ENERGY STAR Note We recommend you switch off the monitor when it is not in use for a long time Federal Communications Commission FCC Notice U S Only This equipment has been tested and found to comply with the limits for a ...

Page 36: ... cadre d une installation particulière Si cet appareil est la cause d interférences nuisibles pour la réception des signaux de radio ou de télévision ce qui peut être décelé en fermant l équipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes Réorienter ou déplacer l antenne de réception Augmenter la distance entre l équi...

Page 37: ...r Schäden durch Röntgenstrahlen festgelegten Vorschriften ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 nur original Ersatzteile verwendet werden 3 bei...

Page 38: ...䍘ᡆ ݳ Ⲵ ਜ਼䟿䜘Ԧ ᴹ ᴹᇣ 䍘ᡆ ݳ 䫵 Pb Hg 䭹 Cd ޝ ԧ䬜 Cr6 ཊⓤ㚄㤟 PBB ཊⓤҼ㤟䟊 PBDE ཆ༣ O O O O O O Ღᱮ ቿ X O O O O O 䐟ᶯ㓴Ԧ X O O O O O Ⓚ䘲䝽㓯 X O O O O O Ⓚ㓯䘎᧕㓯 X O O O O O 䐟ᶯ㓴Ԧवᤜঠࡧ 䐟ᶯ ަᶴᡀⲴ䴦䜘Ԧˈྲ 䱫ǃ ᇩǃ䳶ᡀ 䐟ǃ䘎᧕ಘㅹǄ O 㺘䈕ᴹ ᴹᇣ 䍘䈕䜘Ԧᡰᴹ 䍘ᶀᯉѝⲴਜ਼䟿 ǉ ᆀؑ ӗ ѝᴹ ᴹᇣ 䍘Ⲵ䲀䟿㾱 ḷ Ǌ㿴ᇊⲴ䲀䟿㾱 ԕлǄ X 㺘䈕ᴹ ᴹᇣ 䍘㠣ቁ 䈕䜘ԦⲴḀа 䍘ᶀᯉѝⲴਜ਼䟿䎵ࠪǉ ᆀؑ ӗ ѝᴹ ᴹᇣ 䍘Ⲵ䲀䟿㾱 ḷ Ǌ㿴ᇊⲴ䲀䟿㾱 նᱟк㺘ѝᢃ X Ⲵ䜘Ԧˈㅖਸ ⴏRoHS 㿴㾱 Ҿ䉱 Ⲵݽ 䜘 Ǆ ᵏ䲀 ḷ䇶ᤷᵏ䲀 ॱᒤ ᆀؑ ӗ ѝਜ਼ᴹ Ⲵᴹ ᴹᇣ 䍘ᡆ ݳ ᑨ ⲴᶑԦ лнՊਁ ཆ ᡆケਈ ᆀؑ ӗ ᡧ 䈕 ᆀ...

Page 39: ...combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark t...

Page 40: ...n two black dot defects TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This monitor is ISO9241 307 compliant ISO9241 307 Ergonomic requirement analysis and 3 ISO9241 307 is the successor of formerly known ISO13406 standard which is withdrawn by the X Z ZX 4 Please refer to page 40 for European pixel defect p...

Page 41: ...9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local call tariff Mon to Fri 9am 6pm Po...

Page 42: ... Ukraine N A Topaz 38044 525 64 95 N A Comel 380 5627444225 European Pixel Defect Tolerance In order to qualify for repair or replacement due to pixel defects during the warranty period aTFT tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 ...

Page 43: ...9 6696 Contact Information for APMEA region Country ASP Consumer care number Opening hours Australia AGOS NETWORK PTY LTD 1300 360 386 Mon Fri 9 00am 5 30pm New Zealand Visual Group Ltd 0800 657447 Mon Fri 8 30am 5 30pm Hong Kong Macau Company Smart Pixels Technology Ltd Hong Kong Tel 852 2619 9639 Macau Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm India REDINGTON INDIA LTD Tel 1 800 425 6396 SMS PHILI...

Page 44: ...ietnam FPT Service Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Philippines EA Global Supply Chain Solutions Inc º Mon Fri 8 30am 5 30pm Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan Firebird service centre 97 14 8837911 Sun Thu 09 00 18 00 Uzbekistan Soniko ...

Page 45: ...heck to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting...

Page 46: ... as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance r...

Page 47: ...lips Service center has a right to authorization in order to establish ownership of the monitor 8 3 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920 x 1080 60 Hz Unplug all cables then connect your PC to the monitor that you used previously In the Windows Start Menu select Settings Control...

Page 48: ...n press OK to enter color setting there are three settings as below 1 ColorTemperature The six settings are 5000K 6500K 7500K 8200K 9300K and 11500K With settings in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool bluewhite toning 2 sRGB This is a standard setting for ensuring correct exchange of colors between different device e g digital ...

Page 49: ...by doing so your monitor pops out Attention to show the unlock lock status as shown below illustrators Attention Monitor control unlocked Attention Monitor control locked 8 4 Multiview FAQs Q1 Why I cannot activate PiP or PbP when the sources are DVI and HDMI Ans Please refer to below table for the main source and its supporting sub source SUB SOURCE POSSIBILITY xl Inputs VGA DP DVI HDMI MAIN SOUR...

Page 50: ...Koninklijke Philips N V All rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Version M6288PE1T ...

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