Service Modes, Error Codes, and Fault Finding
EN 20
BJ3.0E PA
5.
•
Audio System.
Gives information about the audible audio
system. Possible values are “Stereo”, ”Mono”, “Mono
selected”, “Dual I”, “Dual II”, “Nicam Stereo”, “Nicam
mono”, Nicam dual I”, “Nicam dual II”, “Nicam available”,
“Analog In: No Dig. Audio”, “Dolby Digital 1+1”, “Dolby
Digital 1/0”, “Dolby Digital 2/0”, “Dolby Digital 2/1”, “Dolby
Digital 2/2”, “Dolby Digital 3/0”, “Dolby Digital 3/1”, “Dolby
Digital 3/2”, “Dolby Digital Dual I”, “Dolby Digital Dual II”,
“MPEG 1+1”, “MPEG 1/0”, “MPEG 2/0” and “Not supported
signal”. This is the same info as you will see when pressing
the “INFO” button in normal user mode (item “Sound”).
When the audio is muted, there will be no info displayed.
•
AVL.
Indicates the last status of AVL (Automatic Volume
Level) as set by the customer: See DFU on how to change
this item.
•
Delta Volume.
Indicates the last status of the delta volume
for the selected preset as set by the customer: from “-12”
to “+12”. See DFU on how to change this item..
•
Preset Lock.
Indicates if the selected preset has a child
lock: “LOCKED” or “UNLOCKED”. See DFU on how to
change this item..
•
Child lock.
Indicates if “Child lock” is set to “UNLOCK”,
“LOCKED” or “CUSTOM LOCK. See DFU on how to
change this item..
•
Lock after.
Indicates at what time the channel lock is set:
“OFF” or e.g. “18:45” (lock time). See DFU on how to
change this item.
•
Parental rating lock.
Gives the last status of the parental
rating lock as set by the customer. See DFU on how to
change this item.
•
Parental rating status.
Gives the value of the parental
rating status as sent by the current preset.
•
TV ratings lock.
Only applicable for US.
•
Movie ratings lock.
Only applicable for US.
•
V-Chip TV status.
Only applicable for US.
•
V-Chip movie status.
Only applicable for US.
•
Region rating status (RRT).
Only applicable for US.
•
On timer.
Indicates if the “On timer” is set “ON” or “OFF”
and when it is set to “ON”, also start time, start day and
program number is displayed. See DFU on how to change
this item.
•
Location.
Gives the last status of the location setting as
set via the installation menu. Possible values are “Shop”
and “Home”. If the location is set to “Shop”, several settings
are fixed. So for a customer location must be set to “Home”.
Can be changed via the installation menu (see also DFU).
•
HDMI key validity.
Indicates if the HDMI keys (or HDCP
keys) are valid or not. In case these keys are not valid and
the customer wants to make use of the HDMI functionality,
the SSB has to be replaced.
•
IEEE key validity.
Not applicable.
•
POD key validity.
Not applicable.
•
Tuner Frequency.
Indicates the frequency the selected
transmitter is tuned to.
•
TV System.
Gives information about the video system of
the selected transmitter. In case a DVBT signal is received
this item will also show ATSC.
–
BG: PAL BG signal received
–
DK: PAL DK signal received
–
L/La: SECAM L/La signal received
–
I: PAL I signal received
–
M: NTSC M signal received
–
ATSC: ATSC or DVBT signal received
•
Source.
Indicates which source is used and the video
quality of the selected source. (Example: Tuner, Video)
Source: “TUNER”, “EXT1”, “EXT2”, “EXT3”, “EXT4”,
“YPbPr1”, “YPbPr2”, “VGA”, “DVI-I”, ““HDMI 1”, “HDMI 2”,
“SIDE” and “DVI”. Video signal quality: “VIDEO”, “S-
VIDEO”, “RGB 1FH”, “YUV”, “VGA”, “SVGA”, “XGA”,
“CVBS”, Y/C”, “YPBPR 1FH 480p”, “YPBPR 1FH 576p”,
“YPBPR 1FH 1080I”, “YPBPR 2FH 480p”, “YPBPR 2FH
576p”, “YPBPR 2FH 1080i”, “RGB 2FH 480p”, “RGB 2FH
576p”, “RGB 2FH 1080i”, “720p” or “Unsupported”.
•
Tuned Bit.
Due to the DVBT architectural setup this item
does not give useful information any more.
•
Digital signal modulation.
No useful information for
Service purposes.
•
12NC one zip SW.
Displays the 12NC number of the one-
zip file as it is used for programming software in production.
In this one-zip file all below software version can be found.
•
Initial main SW.
Displays the main software version which
was initially loaded by the factory.
•
Current main SW.
Displays the built-in main software
version. In case of field problems related to software,
software can be upgraded. As this software is consumer
upgradeable, it will also be published on the Internet.
Example: BX31E_1.2.3.4.
•
Flash utils SW.
Displays the software version of the
software which contains all necessary components of the
download application. To program this software, EJTAG
tooling is needed. Example: FLASH_1.1.0.0.
•
Standby SW.
Displays the built-in stand-by processor
software version. Upgrading this software will be possible
via ComPair or via USB.(see chapter Software upgrade).
Example: STDBY_3.0.1.2.
•
MOP SW.
Not applicable for this chassis.
•
Pacific 3 Flash SW.
Displays the Pacific 3 software
version.
•
NVM version.
Displays the NVM version as programmed
by factory.
How to Exit CSM
Press “MENU” on the RC-transmitter.
5.3
Stepwise Start-up
The stepwise start-up method, as known from FTL/FTP sets
(EMG based sets) is not valid any more. There are two possible
situation: one for protections detected by standby software and
one for protections detected by main software.
When the TV is in a protection state due to an error detected by
standby software (and thus blinking an error)
and
SDM is
activated via shortcutting the pins on the SSB, the TV starts up
until it reaches the situation just before protection. So, this is a
kind of automatic stepwise start-up. In combination with the
start-up diagrams below, you can see which supplies are
present at a certain moment. Important to know here is, that if
e.g. the 3V3 detection fails (and thus error 11 is blinking)
and
the TV is restarted via SDM, the Stand-by Processor will
enable the 3V3, but will not go to protection now. The TV will
stay in this situation until it is reset (Mains/AC Power supply
interrupted).
When the TV is in protection state due to an error detected by
main software (Viper protection)
and
SDM is activated via
shortcutting the pins on the SSB, the TV starts up and ignores
the error. Due to architectural reasons it is possible that the TV
will end up in an undefined state (e.g. when the fast I
2
C bus is
blocked). In this case diagnose has to be done via ComPair.
The abbreviations “SP” and “MP” in the figures stand for:
•
SP: protection or error detected by the
S
tand-by
P
rocessor.
•
MP: protection or error detected by the VIPER
M
ain
P
rocessor.
In the next transition diagrams for “POD” should be read “CI”.