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No picture on HDMI connection.
•
Make sure that the HDMI cable is not
faulty. If it is faulty, replace with a new
HDMI cable.
•
On the remote control, press and then
press “731” (numeric buttons) to recover
picture display. Or wait for 10 seconds for
auto recovery.
•
If this player is connected to an
unauthorized display device with an HDMI
cable, the audio and video signals may not
be output.
The disc does not play high-definition video.
•
Make sure that the disc contains high-
definition video.
•
Make sure that the TV supports high-
definition video.
Sound
No audio output from the TV.
•
Make sure that the audio cables are
connected to the audio input of the TV.
•
Make sure that the TV is switched to the
correct source input for this player.
No audio output from the loudspeakers of
the external audio device (home theater or
amplifier).
•
Make sure that the audio cables are
connected to the audio input of the audio
device.
•
Switch the external audio device to the
correct audio source input.
No 7.1 (or 5.1) channel audio from the
loudspeaker of the audio system.
•
According to multi-channel connection,
select correct sound output: press , and
select
[Setup]
>
[Audio]
>
[Channels]
.
•
Make sure that the disc contains 7.1 (or
5.1) channel audio.
•
Make sure that the audio device supports
7.1 (or 5.1) channel audio.
•
Make sure that the audio format is
supported by the disc and the connected
audio device (amplifier/receiver).
• For play of video files with DTS multi-
channel audio from USB or DLNA, only 2
channel audio can be heard from multi-
channel connection.
No sound on HDMI connection.
•
You may not hear any sound from the
HDMI output if the connected device
is non-HDCP compliant or only DVI-
compatible.
No secondary audio output for Picture-in-
Picture feature.
•
When
[Bitstream]
under the
[HDMI
Audio]
or
[Digital Audio]
menu is selected,
interactive sound like secondary sound for
Picture-in-Picture feature is muted. De-
select
[Bitstream]
.
Miracast
Cannot play and stream online video through
Miracast.
•
Make sure that Miracast is enabled on the
Miracast source device (refer to the source
device's user manual).
•
Make sure that Miracast is enabled on this
player (see "Use your Blu-ray disc/ DVD
player" > "Stream multimedia via Miracast").
•
Make sure that the Miracast source device
supports playing videos from the internet
while performing Miracast streaming to
external player simultaneously (refer to the
source device's user manual).
Play
Cannot play a disc.
•
Clean the disc.
•
Make sure that the disc is correctly loaded.
•
Make sure that this player supports the
disc. See "Specifications".
•
Make sure that this player supports the
region code of the DVD or BD.
•
For DVD±RW or DVD±R, make sure that
the disc is finalized.
BDP7750_93_UM_V2.0.indb 23
10/9/2014 3:37:12 PM
