46
EN
8 Troubleshooting
General
No reaction to the remote
control.
Connect the product to the power outlet.
Point the remote control at the product.
Insert the batteries correctly.
Insert new batteries in the remote control.
•
•
•
•
Picture
No video signal on the
display device.
Turn on the TV.
Set the TV to the correct external input.
Select the correct video resolution using
OUTPUT
on the front
panel.
Press and hold
PLAY
on the front panel for 5 seconds to
change the setting back to its default.
•
•
•
•
No video/audio signal on
the display device via HDMI
cable.
If the unit is connected to the unauthorised display device with an
HDMI cable, the audio/video signal may not be output.
•
No high-de
fi
nition video
signal on the TV.
Does the disc contain high-de
fi
nition video? High-de
fi
nition video
is not available when the disc does not contain it.
Does the TV support high-de
fi
nition video? High-de
fi
nition video
is not available when the TV does not support it.
•
•
Warning!
Risk of electric shock. Never remove the casing of
this unit.
•
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this unit, check the following
points before requesting service. If the problem remains unsolved,
register your product and get support at www.philips.com/welcome.