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8. Troubleshooting & FAQs
8.3 General FAQs
Q1: When I install my Display what should I
do if the screen shows 'Cannot display
this video mode'?
Ans.:
Recommended resolution for this Display:
1920x1080@60Hz.
Unplug all cables, then connect your PC to
the Display that you used previously.
In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel
Window, select the Display icon. Inside the
Display Control Panel, select the 'Settings'
tab. Under the setting tab, in box labelled
'desktop area', move the sidebar to
1920x1080 pixels.
Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK.
Restart your computer and repeat step
2 and 3 to verify that your PC is set at
1920x1080@60Hz.
Shut down your computer, disconnect your
old Display and reconnect your Philips LCD
Display.
Turn on your Display and then turn on
your PC.
Q2: What is the recommended refresh rate
for LCD Display?
Ans.:
Recommended refresh rate in LCD
Displays is 60Hz, In case of any
disturbance on screen, you can set it
up to 75Hz to see if that removes the
disturbance.
Q3: What are the .inf and .icm files on the
CD-ROM? How do I install the drivers
(.inf and .icm)?
Ans.:
These are the driver files for your
Display. Follow the instructions in your
user manual to install the drivers. Your
computer may ask you for Display drivers
(.inf and .icm files) or a driver disk when
you first install your Display. Follow the
instructions to insert the ( companion
CD-ROM) included in this package.
Display drivers (.inf and .icm files) will be
installed automatically.
Q4: How do I adjust the resolution?
Ans.:
Your video card/graphic driver and
Display together determine the available
resolutions. You can select the desired
resolution under Windows
®
Control
Panel with the "Display properties".
Q5: What if I get lost when I am making
Display adjustments via OSD?
Ans.:
Simply press the
OK
button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the LCD screen resistant to scratches?
Ans.:
In general it is recommended that the
panel surface is not subjected to excessive
shocks and is protected from sharp or
blunt objects. When handling the Display,
make sure that there is no pressure or
force applied to the panel surface side.
This may affect your warranty conditions.
Q7: How should I clean the LCD surface?
Ans.:
For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.
Q8: Can I change the color setting of my
Display?
Ans.:
Yes, you can change your color setting
through OSD control as the following
procedures,
Press "OK" to show the OSD (On Screen
Display) menu
Press "Down Arrow" to select the option
"Color" then press "OK" to enter color
setting, there are three settings as below.
1.
Color Temperature; With settings in the
6500K range the panel appears "warm,
with a red-white color tone", while a
9300K temperature yields "cool, blue-
white toning".
