Service Modes, Error Codes, and Fault Finding
EN 24
LGE PDP 2K6
5.
5.3
Defect Description Form
This form must be used by the workshops for warranty claims:
Figure 5-45 Defect Description Form (DDF)
F_15590_115.eps
050407
Defect Description Form LCD PLASMA v4.0 final
Date last modified: 28/03/2006
To be filled in by WORKSHOP / WORK CENTER
Country:
Customer Account nr.:
Job sheet nr.:
PHILIPS
LCD & Plasma
DEFECT DESCRIPTION
FORM
Type nr./Model nr. set
Serial nr. set
Type nr. display
Serial nr. display
Part nr display (12nc)
Return number
GENERAL REPAIR DATA
Condition
Symptom(s)
Constantly
Intermittently
After a while
In hot environment
In cold environment
Other:
No backlight
No picture
Picture too bright
Scratches (LCD only acc.
Pixel criteria sheet V4.0)
Only partial picture
Unstable picture
Flickering / flashing picture
Lines across/down image
Inactive row(s)
Inactive column(s)
Missing colour(s)
Light leakage
Other:
PANEL REPAIR
Pixel
Defect(s):
Symptoms
Out of
warranty
Dark dots
Bright dots
Qty of dots:
Mark
Defect(s):
These
symptoms
are not
claimable.
Following defect symptoms are out of warranty:
Broken glass / Broken
polarizer
Scratch(es) on display /
polarizer
Number of dark/bright pixels within spec.
Burn in (Plasma TV) / Sticking image (LCD TV)
MURA
-
-
-
-
-
BOARD REPAIR
Defect Board
New Board
Spare Part Nr.
Serial Nr.
Spare Part Nr.
Serial Nr.
1.
2.
3.
4.
Note 1:
The defective LCD-panel / PDP needs to be returned in the same packaging as the new part was send. If not
the warranty claim will be rejected.
Owner: PHILIPS CE EUROSERVICE
DE10WEG
