8.4 Sound issues
There is a picture but no sound is there:
Note
•
If no audio signal is detected, the TV
automatically switches the audio output off
this does not indicate malfunction.
•
Check that all cables are properly connected.
•
Check that the volume is not set to 0.
•
Check that the sound is not muted.
There is a picture but the sound quality is poor:
•
Check that the sound settings are correctly
set.
There is a picture but sound comes from one
speaker only:
•
Verify that sound balance is set to the centre.
8.5 HDMI connection issues
There are problems with HDMI devices:
•
Note that HDCP (High-bandwidth Digital
Content Protection) suppor t can delay the
time taken for a TV to display content from a
HDMI device.
•
If the TV does not recognise the HDMI
device and no picture is displayed, tr y
switching the source from one device to
another and back again.
•
If there are intermittent sound disruptions,
check that output settings from the HDMI
device are correct.
•
If you use an HDMI-to-DVI adapter or
HDMI-to-DVI cable, check that an additional
audio cable is connected to
AV IN.
8.6 Computer connection issues
The computer display on the TV is not stable:
•
Check that your PC uses the suppor ted
resolution and refresh rate.
8.10 Contact us
If you cannot resolve your problem, refer to the
FAQs for this product at www.philips.com/suppor t
Warning
•
Do not attempt to repair the product yourself.
This may cause severe injur y, irreparable
damage to your product or void your
warranty.
Note
•
Make a note of your TV model and serial
number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.
26 EN
or contact Customer Service Centre.
1. Press
2. Select
[Setup] >[TV Settings] >[Preferences]
Select the “Auto Adjust” function.
>[Auto Adjust].
8.7 DTH connection issues
The DTH display not come on TV screen ::
•
Check if the DTH cable is inserted properly.
Check if the Smart Card is inserted in given
direction in CI Slot.
•
Check you recharge validity.
•
Note
•
Please follow Onscreen instructions for DTH
related connection issues.
8.8 Internet issues
Internet is not working properly ::
•
Check if the Ethernet cable is inserted properly.
Check if Network settings are given properly
•
Check if TV is placed within Wireless range.
•
Check if Wireless settingsares inserted properly.
•
Check if Data card settings are proper.
•
8.9 3D working issues
•
Check you are using provided 3D glasses.
•
Check if 3D settings in TV sets are set properly.
