Philips 32PF5520D, User Manual, Page: 30 / 34

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Below is a list of frequently occurred symptoms. Before you call service, make these simple checks.
Some of these symptoms can easily be rectified if you know what to do.
Symptom What you shoul do
No power • Check the TV’s AC power cord is plugged into the mains socket. If
there is still no power, disconnect plug. Wait for 60 seconds and
re-insert plug. Switch on the TV again.
Poor reception • The proximity of mountains or high buildings may be responsible for
ghost pictures, echoing or shadows. In this case, try manually adjusting
your picture: see Fine Tune (p. 18) or modify the orientation of the
outside aerial. If you are using an indoor aerial, reception may be
difficult in certain conditions.You can improve reception by rotating
the aerial. If the reception remains poor, you will need to use an
external aerial
No picture • Check the antenna connection at the rear of the TV.
• Try another programme to con•rm whether it is a particular TV
station problem or otherwise.
Good picture but • Try increasing the volume.
no sound • Check that the sound is not muted. If it is muted, press the Mute
button on the remote control to restore sound.
Good sound but poor • Try increasing the contrast and brightness setting.
colour or no picture
Snowish picture and • Check antenna connection at the rear of the TV.
noise
Horizontal dotted • Possible electrical interference e.g. hairdryer, vacuum cleaner, etc.
line Switch off appliances.
Double images or • Possible poor positioning of antenna. Using a highly directional
“Ghost” images antenna may improve reception.
TV not responding • Aim remote control handset directly at remote control sensor lens
to remote control on the TV.
handset • If still not responding, check whether plastic insulation sheet is
removed and the battery is placed correctly (words should be facing
you) .
• Try changing the battery.
• If the set receives no signal for 15 mins, it automatically goes into
standby mode.
Incorrect Display • Adjust the image position using the Horizontal Position and/or
position (PC mode) Vertical Position in the PC Mains Controls menu.
No Video Input • Make sure the monitor cable is properly connected to the PC input
(PC Mode) (VGA/DVI) at the bottom of the TV.
• Check whether the monitor cable has bent pins.
Before calling service