15
Guest RC does not work
The guest remote control does not work:
•
Check that the remote control is not
locked. Select
[Control Settings]
>
[RC
Lock]
>
[Off]
to enable the remote
control.
Contact us
If you cannot resolve your problem, refer to
the FAQs for this product at www.philips.
com/support.
If the problem remains unresolved, contact
Philips Consumer Care in your country as
listed in the Addendum.
Warning
•
Do not attempt to repair the product yourself.
This may cause severe injury, irreparable
damage to your product or void your
warranty.
Note
•
Make a note of your TV model and serial
number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.
5 Troubleshooting
This section describes commonly encountered
issues and accompanying solutions.
Picture issues
The TV is on, but there is no picture:
•
Check that the
[Blank Channel]
feature
is disabled in the PBS setup menu. Select
[Blank Channel]
>
[Off]
to enable
picture display on the TV.
PBS feature inactive
The PBS mode is not active:
•
Check that the PBS mode has been
activated by selecting
[PBS Mode]
>
[On]
.
•
Save the TV settings and turn the TV off
and on again.
No access to PBS setup menu
The PBS setup mode cannot be accessed using
the guest remote control:
•
Check that the high-security mode has
been turned off. Use the PBS setup
remote control to select
[Control
Settings]
>
[High Security Mode]
>
[Off]
.
The PBS setup mode cannot be accessed using
the PBS setup remote control:
•
Check that the switch at the side of
the PBS setup remote control is set to
SETUP
.
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