Philips 3100 Series, User Manual

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Error
code
Problem Possible solution
The AquaClean filter
was not prepared
properly before
installation or it is
clogged. Remove the AquaClean filter and try again to brew a coffee. If
this works, make sure that the AquaClean filter is prepared
properly before you place it back (see 'Preparing the
AquaClean filter for activation'). Put the AquaClean filter back
into the water tank. If this still does not work, the filter is
clogged and needs to be replaced.
14 The machine is
overheated. Switch the machine off and switch it back on again after 30
minutes.
Ordering accessories
To clean and descale the machine, only use the Philips maintenance products. These products can be
purchased from your local retailer, from the authorized service centers or online at
www.philips.com/coffee-care
.
Maintenance products and type numbers:
- Descaling solution CA6700
- AquaClean filter CA6903
- Brew group grease HD5061
- Coffee oil remover tablets CA6704
- Milk circuit cleaner CA6705
- Maintenance kit CA6707
Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. Support
videos and a complete list of frequently asked questions are available on
www.philips.com/coffee-
care
. If you are unable to solve the problem, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
Problem Cause Solution
The drip tray fills up
quickly. This is normal. The machine
uses water to rinse the internal
circuit and brew group. Some
water flows through the internal
system directly into the drip
tray. Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray cover (Fig. 27). Place a cup under
the dispensing spout to collect rinsing
water.
The machine is in DEMO
mode. You pressed the standby
button for more than 8
seconds. Switch the machine off and then on
again with the main switch on the back
of the machine.
The 'coffee grounds
container full' icon
remains displayed. You emptied the coffee
grounds container while the
machine was switched off. Always empty the coffee grounds
container while the machine is switched
on. If you empty the coffee grounds
container when the machine is switched
off, the coffee cycle counter is not reset.
18 English