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21

6. Customer care and warranty

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

3

2 adjacent lit subpixels

1

3 adjacent lit subpixels (one white pixel)

0

Distance between two bright dot defects*

>15mm

Total bright dot defects of all types

3

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

2 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>15mm

Total black dot defects of all types

5 or fewer

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

 

Note

1.  1 or 2 adjacent sub pixel defects = 1 dot defect
2.  This monitor is ISO9241-307 compliant(ISO9241-307: Ergonomic requirement , 

analysis and compliance test methods for electronic visual displays)

Summary of Contents for 276E7

Page 1: ...www philips com welcome 236E7 256E7 276E7 EN User manual 1 Customer care and warranty 19 Troubleshooting FAQs 26 ...

Page 2: ... monitor 7 2 3 MHL Mobile High Definition Link introduction 9 3 Image Optimization 10 3 1 SmartImage Lite 10 3 2 SmartContrast 11 4 Technical Specifications 12 4 1 Resolution Preset Modes 17 5 Power Management 18 6 Customer care and warranty 19 6 1 Philips Flat Panel Monitors Pixel Defect Policy 19 6 2 Customer Care Warranty 22 7 Troubleshooting FAQs 26 7 1 Troubleshooting 26 7 2 General FAQs 27 7...

Page 3: ...et When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detach ing the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refe...

Page 4: ... or ghost imaging is a well known phenom enon in LCD panel technology In most cases the burned in or after imaging or ghost imag ing will disappear gradually over a period of time after the power has been switched off Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and ca...

Page 5: ...nd Electronic Equipment WEEE This marking on the product or on its packaging illustrates that under European Directive 2012 19 EU governing used electrical and electronic appliances this product may not be disposed of with normal household waste You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection To determine the locations fo...

Page 6: ...ife management primarily entails participation in national take back initiatives and recycling programs whenever possible preferably in cooperation with competitors which recycle all materials products and related packaging material in accordance with all Environmental Laws and taking back program with the contractor company Your display is manufactured with high quality materials and components w...

Page 7: ...vers User s Manual 使用 前请阅读使用说明 保留备用 AC DC Adapter VGA DVI HDMI 2X6E7QDS Different according to region Note Use only the AC DC adapter model Philips ADPC1945 256E7QDS Philips ADPC1936 236E7QS 236E7QDS 256E7QS 276E7QS 276E7QDS Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and fi...

Page 8: ...HL HDMI input Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image i...

Page 9: ...l Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 2X6E7QS 2X6E7QDS Basic and simple instruction on the control keys To a...

Page 10: ...tina Українська 简体中文 繁體中文 日本語 한국어 Color Temperature sRGB User Define Mute VGA DVI MHL HDMI available for selective models SmartResponse SmartContrast Gamma Over Scan available for selective models Pixel Orbiting Volume Wide Screen 4 3 0 100 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 On Off Yes No 0 100 0 100 0 100 6500K 9300K Red 0 100 0 100 Green 0 100 Blue 0 100 Off Fast Faster Faste...

Page 11: ...t on the monitor side You are now ready to view the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your monitor has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled...

Page 12: ... Optimization 3 1 SmartImage Lite What is it SmartImage Lite provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips SmartImage Lite delivers great optimized monitor performance Why do I need it You want a monitor that ...

Page 13: ...er images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save...

Page 14: ...E7Q CIE1976 NTSC 113 8 276E7Q Display Colors 16 7M Flicker Free Yes Vertical Refresh Rate 56Hz 76Hz Horizontal Frequency 30kHz 83kHz MHL 1080P 30Hz 236E7 256E7 1080P 60Hz 276E7 sRGB YES Connectivity Signal Input 2X6E7QS VGA Analog DVI Digital HDCP 2X6E7QDS VGA Analog DVI Digital HDCP MHL HDMI Digital HDCP Audio In Out HDMI audio out 2X6E7QDS Input Signal Separate Sync Sync on Green Convenience OSD...

Page 15: ...ation 16 58 W typ 16 51 W typ 16 47 W typ Sleep Standby 0 5 W 0 5 W 0 5 W Off 0 3 W 0 3 W 0 3 W Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 58 28 BTU hr typ 57 97 BTU hr typ 57 85 BTU hr typ Sleep Standby 1 71 BTU hr 1 71 BTU hr 1 71 BTU hr Off 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Power LED indicator On mode White...

Page 16: ...White blinking Power Supply External 100 240V AC 50 60Hz 276E7QS Power Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 20 83 W typ 20 73 W typ 20 83 W typ Sleep Standby 0 5 W 0 5 W 0 5 W Off 0 3 W 0 3 W 0 3 W Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz N...

Page 17: ... mm 276E7 Product without stand WxHxD 532 x 322 x 49 mm 236E7 577 x 346 x 59 mm 256E7 623 x 374 x 50 mm 276E7 Product with packaging WxHxD 580 x 481 x 102 mm 236E7 625 x 501 x 106 mm 256E7 667 x 537 x 106 mm 276E7 Weight Product with stand 3 50 kg 236E7 3 96 kg 256E7 4 46 kg 276E7 Product without stand 2 96 kg 236E7 3 73 kg 256E7 3 92 kg 276E7 Product with packaging 4 93 kg 236E7 5 76 kg 256E7 6 1...

Page 18: ...d Cabinet Color Black White Aluminum or other color options as applicable in your region Finish Glossy Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 3 Smart response time is the opt...

Page 19: ... 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 44 77 1280x720 59 86 60 00 1280x960 60 00 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For ...

Page 20: ...Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 19 75 W typ 20 74 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 256E7QDS Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 20 93 W typ 21 20 W Max White Sleep OFF No No 0 3 W typ White blink Switch Off OFF 0 3 W typ OFF 276E7QS P...

Page 21: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 22: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 23: ...L 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This monitor is ISO9241 307 compliant ISO9241 307 Ergonomic requi...

Page 24: ...ative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1 Year Local Standard warranty period 1 2 Years Local Standard warranty period 2 3 Years Local Standard warranty period 3 Proof of original purchase and extended warranty pur...

Page 25: ...umer care number Brazil Vermont 0800 7254101 Argentina 0800 3330 856 Contact Information for China Country Call center Consumer care number China PCCW Limited 4008 800 008 Contact Information for CENTRAL AND EASTERN EUROPE region Country Call center CSP Consumer care number Belarus N A IBA 375 17 217 3386 375 17 217 3389 Bulgaria N A LAN Service 359 2 960 2360 Croatia N A MR Service Ltd 385 01 640...

Page 26: ...EPI e center 800 479 6696 Contact Information for APMEA region Country ASP Consumer care number Opening hours Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan Firebird service centre 97 14 8837911 Sun Thu 09 00 18 00 Australia AGOS NETWORK PTY LTD 1300 360 386 Mon Fri 9 00am 5 30pm Hong Kong Macau Company Smart Pixels Technology Ltd Hong Kong Tel 852 2619 9639 Macau Tel 853 0800 987 Mon Fri 9 00am...

Page 27: ...65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm South Africa Computer Repair Technologies 011 262 3586 Mon Fri 08 00am 05 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 08 30am 05 30pm Turkmenistan Technostar Service Centre 99312 460733 460957 Mon Fri 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fr...

Page 28: ...our computer Also refer to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of ...

Page 29: ...reen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the ...

Page 30: ... available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to exc...

Page 31: ...extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your mon...

Page 32: ...mage on the monitor display of poor quality My mobile device looks far better Ans The MHL standard defines fixed 1080p 30hz for output and input This monitor complies with this standard The image quality depends on the quality of the original contents If the content is of high resolution example HD or 1080p then it will appear in HD or 1080p on this monitor display If the original content is in lo...

Page 33: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M72X6E1T ...

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